Manager, Major League Operations

Job DetailsDescriptionABOUT USThe Colorado Rockies Baseball Club is embracing the climb, committed to building a championship-caliber organization on the field, in the clubhouse, and throughout our business operations. Playing at altitude presents unique competitive challenges and opportunities, and we embrace innovation, collaboration, and evidence-based practices to support elite performance.Rooted in the traditions of America’s pastime, we operate with integrity, service, quality, and trust while striving to create an exceptional experience for our players, staff, and fans.Position SummaryThe Manager, Major League Operations is responsible for supporting the planning, coordination, and execution of player and family travel and services, while owning player administration and providing support for Team Travel. This role serves as a key partner to the Senior Director, Major League Operations and Baseball Operations leadership, ensuring seamless logistics, and a high level of service both at home and on the road while enhancing the player and family experience.This position operates with a high degree of autonomy, exercising independent discretion and judgement to manage day-to-day operations and resolve issues as they arise. The role requires the ability to navigate a dynamic, fast-paced environment while supporting a diverse and international player population. The position is both operational and programmatic in nature, blending hands-on execution with ownership of processes, relationships, and continuous improvement initiatives.Key ResponsibilitiesPlayer & Travel OperationsPartner with the Senior Director, Major League Operations to plan, coordinate, and execute all aspects of player and staff travel, including air, hotel, and ground transportationExercise independent judgment to resolve travel disruptions, scheduling changes, and special accommodations in real time, when requiredOversee spring training and in-season player housing processesCreate the master manifests for the traveling partyEnsure all players and staff have the required travel documentation for domestic and international travelAnticipate and proactively address travel-related needs, as neededMaintain accurate travel records and ensure alignment with organizational policies and league requirementsPlayer & Family Program ManagementSupport the coordination and execution of the team’s family and spouses program, including travel logistics, communications, and eventsBuild and maintain strong relationships with players’ families to identify needs and enhance engagement and supportContribute to program improvements to elevate the overall family experienceManage logistics for family-related events throughout Spring Training, the regular season, and postseasonServe as a trusted resource for players and families navigating travel and relocation-related mattersPeriodically check-in on the Family RoomPlayer & Travel AdministrationCreate and maintain player and family onboarding programmingSpearhead administrative programs, special projects, and operational initiativesOversee administrative logistics for players and families, including required documentation, UKG onboarding, and ongoing supportServe as a liaison with HR and payroll for player-related administrative mattersMaintain organized documentation, records, and tracking related to player services and travel administrationSupport budgeting, invoicing, and coding processes for Team Travel expensesContribute to process improvements that enhance efficiency, service quality, and consistency across operationsHandle player expense reimbursements and related administrative processesSupport logistics for MLB Winter Meetings, including room block coordination, suite setup, catering, and group eventsCommunication & Relationship ManagementAct as a liaison across players, families, coaches, and Baseball Operations staff to ensure alignment and effective communicationProvide bilingual (Spanish/English) support to ensure accessibility and inclusivity for all players and familiesHandle sensitive and confidential information with discretion and professionalismFoster a service-oriented environment that reflects the organization’s values and commitment to excellenceSupervisory ResponsibilitiesNoneQualificationsRequired QualificationsBachelor’s degree or equivalent combination of education and experience3–5+ years of experience in sports operations, travel coordination, hospitality, or player services or related fieldFluency in Spanish and English (written and verbal)Demonstrated ability to exercise independent judgment and manage complex logisticsDemonstrated ability to exercise independent judgment and manage complex logistics Strong interpersonal, organizational, and problem-solving skills, with the ability to operate effectively under pressure and adapt to rapidly changing prioritiesProven ability to handle sensitive situations with sound judgment, and strict discretion in high-visibility environmentsDemonstrates composure and effectiveness when navigating complex interpersonal dynamicsPreferred QualificationsExperience in professional sports, baseball operations, or a related environmentExperience supporting high-profile clients, executives, or athletesFamiliarity with travel management systems and vendor coordinationExperience managing programs or initiatives with multiple stakeholdersWORK ENVIRONMENT / SCHEDULEThis role operates in a dynamic, team-oriented environment with significant variability in schedule based on the Major League Baseball season. The position requires frequent travel with the team and availability outside of standard business hours, including evenings, weekends, and holidays.Physical Job RequirementsAbility to sit, stand, and walk for extended periods of timeAbility to travel via motor vehicle for road trips as neededAbility to frequently travel via air and ground transportationAbility to travel internationally, including Canada and Mexico, without contingenciesAbility to work at least half of the home gamesAbility to lift and carry items up to 25 pounds as neededAbility to navigate stadium, hotel, and airport environmentsCompensation & BenefitsSalary Range: $70K-$85K, salaried, exempt role.Benefits OverviewAs a candidate for this position, your salary and related elements of compensation will be contingent upon your work experience, education, job-related skills, and any other factors the Colorado Rockies consider relevant to the hiring decision for this position.In addition to the base salary, the Club believes in providing a very competitive and generous compensation and benefits package for its employees. Benefits include but are not limited to Medical, Dental, Vision, 401(k) with employer match, generous vacation and holiday program, employee parking, employer-provided game tickets to home games, onsite fitness classes and experiences, employee discounts on merchandise, and so much more! All benefits are subject to eligibility requirements and the terms of official plan documents, which may be modified or amended at any given time.APPLICATION PROCESS Applications will be reviewed on a rolling basis but must be received by May 22, 2026. Please note that this is just an estimate, and the posting may be removed or extended at any time.The estimated time to complete the recruitment process will be by June 15, 2026.A note for Colorado Rockies employees: Please apply via the internal job board in UKG by following these prompts: MENU > MYSELF > MY COMPANY > VIEW OPPORTUNITIES > select the position > CONSENT > APPLY NOWIf you cannot access UKG, please list your most recent Manager as an Employee Reference on your application.EQUAL OPPORTUNITY EMPLOYERRockies baseball is for everyone! We pride ourselves on hiring, developing, and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants and employees will receive consideration for employment or promotion without regard to race (including, but limited to, traits historically associated with race, such as hair texture and length and/or protective hairstyles), color, national origin, gender identity, gender expression, sexual orientation, familial status, marital status, ancestry age (40+), creed, religion, disability, veteran status, pregnancy/childbirth and related conditions, or any other category or activity protected by law. In addition, we will endeavor to provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities in compliance with the ADA. All employment and promotion decisions will be decided on the basis of qualifications, merit, and business needs.The Colorado Rockies participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the United States