{"schemaVersion":"jobsearcher.job.v1","id":"a8d471aa3f5a819d9a5df4c7","url":"https://jobsearcher.com/jobs/a8d471aa3f5a819d9a5df4c7","canonicalUrl":"https://jobsearcher.com/jobs/a8d471aa3f5a819d9a5df4c7","title":"Project Support","description":"Project Coordinator/Project Support – Ithaca, NY. – Full Time - ID#6890Are you ready to make an impact in the Power industry? Join PTAG, a leading Project Management Advisory & Services firm, recognized across North America for helping world-class clients deliver major capital projects successfully.We are seeking a Project Coordinator/Project Support to support our growing team in Ithaca, NY. In this role, you’ll play a key part in driving project excellence, collaborating with industry leaders, and ensuring high-quality outcomes across complex initiatives.About PTAGAt PTAG, we help our clients plan, manage, and execute their most challenging projects with innovation, integrity, and collaboration.Our mission is to help our clients achieve successful delivery and efficient operation of their capital projects.Our vision is to support global leaders in the selection, planning, and execution of their major initiatives.Our Values IncludeSafety: The safety of our employees, suppliers, and clients is always the top priority.Collaboration: We build true partnerships with clients and service providers.Leadership: We elevate project performance through the application of best practices.Accountability: We take responsibility for every aspect of our engagements.Client Satisfaction: We strive for 100% satisfaction on every project.Integrity: We believe in open and transparent communication at all levels.Primary DutiesThe Service Coordinator serves as a key liaison between customers, their representatives, and company service centers. This role is responsible for monitoring and coordinating service requests to ensure both field and internal activities progress efficiently and in accordance with company standards and timelinesRole & ResponsibilitiesIn this role, you will:Act as the primary point of contact between customers, contractors, electricians, inspectors, and internal service teams.Monitor and manage service requests to ensure timely progression of work across assigned geographic regions.Professionally communicate with customers and external partners while maintaining strong working relationships with internal stakeholders, including leadership and cross-functional teams.Learn, apply, and support company policies and procedures related to electric service operations.Prioritize and organize multiple service requests while adhering to established customer contact frequency guidelines.Utilize SAP and client management interfaces to review, assign, and manage work activities.Provide office-based support during emergency situations, including storm restoration efforts, when required.Qualifications / RequirementsTo succeed in this role, you bring:ExperienceMinimum of 5 years of related experience in customer service, customer construction support, or workflow managementLesser experience will be considered in combination with an Associate’s or Bachelor’s degree in a related fieldSkills & Competencies:Strong verbal and written communication skillsHigh level of self-motivation, accountability, and attention to detailExcellent organizational and task prioritization abilitiesProven ability to build positive working relationships while enforcing required processesComfortable navigating databases and client management systems to interpret and process dataProficient in Microsoft Office applications, including Excel and OutlookSalary Range for Role $62,500 - $63,000Compensation at PTAG varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience.Why Join PTAG?At PTAG, you’ll be part of a dynamic, growing consulting firm that values professional development, collaboration, and innovation.Opportunity to work on major infrastructure and capital projects.Exposure to industry-leading clients and partners.Competitive compensation and comprehensive benefits package.Flexible work environment and opportunities for advancement.Employee Share Purchase Plan (ESPP).A culture that values safety, accountability, and excellence.PTAG is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.PTAG uses AI-enabled tools to support certain aspects of the recruitment process, including reviewing applications against job-related criteria. These tools are used to assist our recruiters. All hiring decisions are made by PTAG recruiters and hiring managers.","company":"Ptag","rawCompany":"ptag","city":"Ithaca","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-12T19:28:35.725Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"17-3029.00","title":"Engineering Technologists and Technicians, Except Drafters, All Other","slug":"engineering-technologists-and-technicians-except-drafters-all-other"}],"industries":[{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"541690","title":"Other Scientific and Technical Consulting Services","slug":"other-scientific-and-technical-consulting-services"},{"code":"237990","title":"Other Heavy and Civil Engineering Construction","slug":"other-heavy-and-civil-engineering-construction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Project Support","description":"Project Coordinator/Project Support – Ithaca, NY. – Full Time - ID#6890Are you ready to make an impact in the Power industry? Join PTAG, a leading Project Management Advisory & Services firm, recognized across North America for helping world-class clients deliver major capital projects successfully.We are seeking a Project Coordinator/Project Support to support our growing team in Ithaca, NY. In this role, you’ll play a key part in driving project excellence, collaborating with industry leaders, and ensuring high-quality outcomes across complex initiatives.About PTAGAt PTAG, we help our clients plan, manage, and execute their most challenging projects with innovation, integrity, and collaboration.Our mission is to help our clients achieve successful delivery and efficient operation of their capital projects.Our vision is to support global leaders in the selection, planning, and execution of their major initiatives.Our Values IncludeSafety: The safety of our employees, suppliers, and clients is always the top priority.Collaboration: We build true partnerships with clients and service providers.Leadership: We elevate project performance through the application of best practices.Accountability: We take responsibility for every aspect of our engagements.Client Satisfaction: We strive for 100% satisfaction on every project.Integrity: We believe in open and transparent communication at all levels.Primary DutiesThe Service Coordinator serves as a key liaison between customers, their representatives, and company service centers. This role is responsible for monitoring and coordinating service requests to ensure both field and internal activities progress efficiently and in accordance with company standards and timelinesRole & ResponsibilitiesIn this role, you will:Act as the primary point of contact between customers, contractors, electricians, inspectors, and internal service teams.Monitor and manage service requests to ensure timely progression of work across assigned geographic regions.Professionally communicate with customers and external partners while maintaining strong working relationships with internal stakeholders, including leadership and cross-functional teams.Learn, apply, and support company policies and procedures related to electric service operations.Prioritize and organize multiple service requests while adhering to established customer contact frequency guidelines.Utilize SAP and client management interfaces to review, assign, and manage work activities.Provide office-based support during emergency situations, including storm restoration efforts, when required.Qualifications / RequirementsTo succeed in this role, you bring:ExperienceMinimum of 5 years of related experience in customer service, customer construction support, or workflow managementLesser experience will be considered in combination with an Associate’s or Bachelor’s degree in a related fieldSkills & Competencies:Strong verbal and written communication skillsHigh level of self-motivation, accountability, and attention to detailExcellent organizational and task prioritization abilitiesProven ability to build positive working relationships while enforcing required processesComfortable navigating databases and client management systems to interpret and process dataProficient in Microsoft Office applications, including Excel and OutlookSalary Range for Role $62,500 - $63,000Compensation at PTAG varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set and level of experience.Why Join PTAG?At PTAG, you’ll be part of a dynamic, growing consulting firm that values professional development, collaboration, and innovation.Opportunity to work on major infrastructure and capital projects.Exposure to industry-leading clients and partners.Competitive compensation and comprehensive benefits package.Flexible work environment and opportunities for advancement.Employee Share Purchase Plan (ESPP).A culture that values safety, accountability, and excellence.PTAG is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace.PTAG uses AI-enabled tools to support certain aspects of the recruitment process, including reviewing applications against job-related criteria. These tools are used to assist our recruiters. All hiring decisions are made by PTAG recruiters and hiring managers.","datePosted":"2026-04-12T19:28:35.725Z","dateModified":"2026-04-12T19:28:35.725Z","hiringOrganization":{"@type":"Organization","name":"Ptag","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Ithaca","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a8d471aa3f5a819d9a5df4c7"},"url":"https://jobsearcher.com/jobs/a8d471aa3f5a819d9a5df4c7"}}