{"schemaVersion":"jobsearcher.job.v1","id":"a8b4b3fad5e37c912a035d8e","url":"https://jobsearcher.com/jobs/a8b4b3fad5e37c912a035d8e","canonicalUrl":"https://jobsearcher.com/jobs/a8b4b3fad5e37c912a035d8e","title":"Program Assistant","description":"STATUS\r\nFull Time, Houry, Non-Exempt\r\nPROGRAM\r\nDevelopment Disability Services\r\nREPORTS TO\r\nDirector\r\nINTRODUCTION\r\nVolunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, \"volunteer\" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.\r\nBENEFITS\r\nVolunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:\r\nHealth and Wellness\r\nEmployee Assistance Plans (EAP)\r\nHealth and Wellness Program\r\nMedical Coverage\r\nDental Coverage\r\nVision Coverage\r\nFlexible Spending Account\r\nHealth Spending Account\r\nShort Term Disability\r\nMetLife Legal Plans\r\nFinancial Wellbeing\r\nCompetitive Compensation Packages\r\nLife Insurance (company paid)\r\n403b retirement plan with company fund matching\r\nEmployee discounts\r\n*Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)\r\n*All company paid benefits and paid time off effective day one\r\nWork Culture\r\nIntegrity Committee\r\nCompassion Committee\r\nRetention Committee\r\nTraining & Development\r\nVOA LEAD Program - Leadership Development Program\r\nVOA University - Staff Development\r\nVOA Academy - Clinical Training and Development\r\nJOB SUMMARY AND QUALIFICATIONS\r\nThe Program Assistant is responsible for working with their Associate Director and other Staff, Residential Services Coordinators, and Home Coordinators. The Program Assistant will ensure all of that their Developmental Disabilities Services standards are met and that accurate documentation is maintained in accordance with the requirements of that State's Department of Intellectual and Developmental Disabilities. The Program Assistant is responsible for all other general office, clerical, and special event functions as assigned.\r\nWHAT YOU SHOULD HAVE FOR THIS ROLE\r\nThe position requires a high school education. Completion of courses or curriculum in office technology or administrative services is highly desired. Computer literacy with experience in Spreadsheets, Database Applications, Word, and Excel is required. Demonstrated ability to function in a general office capacity with ability to manage many functions at once mandatory.\r\nThis position also requires a satisfactory criminal records check, driver's license and satisfactory driving record, and reliable transportation.\r\nRESPONSIBILITIES\r\nAs the first point of contact for employees, clients and consumers, this position must focus on customer service and be the positive presence for the office.\r\nOperate office equipment such as copy machines, fax machines and computers and maintain operational with the assistance of the company supplying the equipment.\r\nAnswer telephones, take messages, and assist visitors as needed.\r\nManage the administrative functions of the office and keep in compliance with the state's Developmental Disabilities Services standards.\r\nIssue memos to supervisory employees advising them of the monthly performance appraisals due.\r\nFollow up on missing appraisals.\r\nEstablish and maintain database and spreadsheet records as required.\r\nOrder office supplies and perform general administrative duties as approved by the Associate Director.\r\nCoordinate scheduling of the all meeting space through Outlook.\r\nPerformance quality improvement (PQI) duties as assigned by supervision & PQI committee.\r\nWork with Graham Coke and Local office in the distribution of employee gifts and awards.\r\nAssist applicants with completing the application and ensures that all required documentation is attached to the application.\r\nOversee distribution of pay checks to all homes and to office staff, including assisting in distributing all live payroll checks to employees.\r\nEnsure that the agency maintains a signature and fingerprint for each employee.\r\nSchedule new employees for all trainings.\r\nInterview applicants and work with Human Resources on hiring new employees.\r\nEnsure all new employee paperwork, onboarding, and trainings are completed in accordance with our state and company regulations.\r\nHelp maintain employee files.\r\nGreets and assists visiting clients.\r\nAll other duties as assigned.\r\nManage the administrative functions of the Department so that general operations are enhanced and the state's Developmental Disabilities Services standards are maintained in a professional manner.\r\nMaintaining at least 10 hours of billable time weekly, or more, while operating in Supported Employment.\r\nModel agency core values of integrity, compassion, diversity, commitment & justice to all internal and external contacts.\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\r\nJ-18808-Ljbffr","company":"Voa Midstates","rawCompany":"voa midstates","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-08-28T12:46:28.262Z","occupations":[{"code":"21-1093.00","title":"Social and Human Service Assistants","slug":"social-and-human-service-assistants"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-6011.00","title":"Executive Secretaries and Executive Administrative Assistants","slug":"executive-secretaries-and-executive-administrative-assistants"}],"industries":[{"code":"624120","title":"Services for the Elderly and Persons with Disabilities","slug":"services-for-the-elderly-and-persons-with-disabilities"},{"code":"624190","title":"Other Individual and Family Services","slug":"other-individual-and-family-services"},{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Assistant","description":"STATUS\r\nFull Time, Houry, Non-Exempt\r\nPROGRAM\r\nDevelopment Disability Services\r\nREPORTS TO\r\nDirector\r\nINTRODUCTION\r\nVolunteers of America Mid-States (VOA) is a non-profit organization spanning four states that creates positive change in the lives of individuals and communities through a ministry of service. We provide housing for families, veterans, and low-income seniors. We provide care and support for individuals with developmental disabilities, healing accountability that brings people together with restorative justice, and free HIV testing and education. When Volunteers of America was founded in 1896, \"volunteer\" referred to anyone who served others as a vocation through a commitment to a mission. Today, we are still staffed by paid, mission-driven professionals working to create positive change and build thriving communities. Flexibility, teamwork, and fun are some of the reasons our employees are proud to work at VOA! We offer a comprehensive benefits package to employees who meet eligibility requirements.\r\nBENEFITS\r\nVolunteers of America Mid-States offers a rich and robust benefits package that supports a healthy work life balance, which include the following:\r\nHealth and Wellness\r\nEmployee Assistance Plans (EAP)\r\nHealth and Wellness Program\r\nMedical Coverage\r\nDental Coverage\r\nVision Coverage\r\nFlexible Spending Account\r\nHealth Spending Account\r\nShort Term Disability\r\nMetLife Legal Plans\r\nFinancial Wellbeing\r\nCompetitive Compensation Packages\r\nLife Insurance (company paid)\r\n403b retirement plan with company fund matching\r\nEmployee discounts\r\n*Loan forgiveness options through federal programs (National Health Corp & Public Service Loan Forgiveness)\r\n*All company paid benefits and paid time off effective day one\r\nWork Culture\r\nIntegrity Committee\r\nCompassion Committee\r\nRetention Committee\r\nTraining & Development\r\nVOA LEAD Program - Leadership Development Program\r\nVOA University - Staff Development\r\nVOA Academy - Clinical Training and Development\r\nJOB SUMMARY AND QUALIFICATIONS\r\nThe Program Assistant is responsible for working with their Associate Director and other Staff, Residential Services Coordinators, and Home Coordinators. The Program Assistant will ensure all of that their Developmental Disabilities Services standards are met and that accurate documentation is maintained in accordance with the requirements of that State's Department of Intellectual and Developmental Disabilities. The Program Assistant is responsible for all other general office, clerical, and special event functions as assigned.\r\nWHAT YOU SHOULD HAVE FOR THIS ROLE\r\nThe position requires a high school education. Completion of courses or curriculum in office technology or administrative services is highly desired. Computer literacy with experience in Spreadsheets, Database Applications, Word, and Excel is required. Demonstrated ability to function in a general office capacity with ability to manage many functions at once mandatory.\r\nThis position also requires a satisfactory criminal records check, driver's license and satisfactory driving record, and reliable transportation.\r\nRESPONSIBILITIES\r\nAs the first point of contact for employees, clients and consumers, this position must focus on customer service and be the positive presence for the office.\r\nOperate office equipment such as copy machines, fax machines and computers and maintain operational with the assistance of the company supplying the equipment.\r\nAnswer telephones, take messages, and assist visitors as needed.\r\nManage the administrative functions of the office and keep in compliance with the state's Developmental Disabilities Services standards.\r\nIssue memos to supervisory employees advising them of the monthly performance appraisals due.\r\nFollow up on missing appraisals.\r\nEstablish and maintain database and spreadsheet records as required.\r\nOrder office supplies and perform general administrative duties as approved by the Associate Director.\r\nCoordinate scheduling of the all meeting space through Outlook.\r\nPerformance quality improvement (PQI) duties as assigned by supervision & PQI committee.\r\nWork with Graham Coke and Local office in the distribution of employee gifts and awards.\r\nAssist applicants with completing the application and ensures that all required documentation is attached to the application.\r\nOversee distribution of pay checks to all homes and to office staff, including assisting in distributing all live payroll checks to employees.\r\nEnsure that the agency maintains a signature and fingerprint for each employee.\r\nSchedule new employees for all trainings.\r\nInterview applicants and work with Human Resources on hiring new employees.\r\nEnsure all new employee paperwork, onboarding, and trainings are completed in accordance with our state and company regulations.\r\nHelp maintain employee files.\r\nGreets and assists visiting clients.\r\nAll other duties as assigned.\r\nManage the administrative functions of the Department so that general operations are enhanced and the state's Developmental Disabilities Services standards are maintained in a professional manner.\r\nMaintaining at least 10 hours of billable time weekly, or more, while operating in Supported Employment.\r\nModel agency core values of integrity, compassion, diversity, commitment & justice to all internal and external contacts.\r\nWe are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.\r\nJ-18808-Ljbffr","datePosted":"2026-08-28T12:46:28.262Z","dateModified":"2026-08-28T12:46:28.262Z","hiringOrganization":{"@type":"Organization","name":"Voa Midstates","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a8b4b3fad5e37c912a035d8e"},"url":"https://jobsearcher.com/jobs/a8b4b3fad5e37c912a035d8e"}}