{"schemaVersion":"jobsearcher.job.v1","id":"a8a5a47399b00a4f4c872dc5","url":"https://jobsearcher.com/jobs/a8a5a47399b00a4f4c872dc5","canonicalUrl":"https://jobsearcher.com/jobs/a8a5a47399b00a4f4c872dc5","title":"Customer Quality Engineer - Shrink Bags","description":"Customer Quality Engineer - Shrink BagsValgroupis hiring an experiencedCustomer Quality Engineer for our Shrink Bag division!We are one of the largest plastics producers and recyclers in the world. Our purpose is to improve quality of life with innovative and sustainable packaging solutions. Check out our amazing company values and dedication to our people at our website:valgroupco.com , or look for us on Facebook atValgroup USA .This position is hands-on technical customer support for Shrink Bags / PVDC, working cross-functionally with Quality, Production, and Sales to meet customer needs .Experience with shrink bag films and equipment in the protein segment is required.What you will do:Provide on-site technical support at customer facilities\r\nTroubleshoot equipment and product issues\r\nManage product inventory levels at customer locations\r\nInspect products in response to customer complaints\r\nPerform root cause analysis and implement corrective actions\r\nConduct customer training sessions and technical demonstrations\r\nIdentify and recommend product and process improvements\r\nSupport new product launches and customer development initiatives\r\nSchedule and coordinate customer visits and service activities\r\nThis position can be REMOTE with 25-50% TRAVEL\r\nSkills needed for success:Strong technical and mechanical background to support shrink bags in protein market\r\nKnowledge of processes, including product insertion, vacuum, sealing, and shrink\r\nHands-on experience with equipment such as vacuum packagers, clipping machines, and shrink tunnels\r\nKnowledge of temperature, time, vacuum level, and handling impact product performance\r\nWillingness and ability to travel\r\nStrong communication and customer service skills\r\nAbility to work independently in a field-based environment\r\nBachelor's degree in Engineering\r\nAt least 2 years experience, 3 years or more preferred\r\nWhy you should work with us!Generous paid time off\r\nGroup medical, dental, and vision coverage\r\n401K retirement with 100% match\r\nFREE Telehealth, life, disability insurance\r\nTraining and advancement opportunities\r\nGreat company values\r\nA resume is required for consideration.We are a tobacco-free and drug-free facility.PI9597272bac14-26289-40312724","company":"Valgroup","rawCompany":"valgroup","city":"Bascom","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-04-24T01:13:10.258Z","occupations":[{"code":"17-2112.02","title":"Validation Engineers","slug":"validation-engineers"},{"code":"19-4099.01","title":"Quality Control Analysts","slug":"quality-control-analysts"},{"code":"17-2112.03","title":"Manufacturing Engineers","slug":"manufacturing-engineers"}],"industries":[{"code":"326111","title":"Plastics Bag and Pouch Manufacturing","slug":"plastics-bag-and-pouch-manufacturing"},{"code":"326112","title":"Plastics Packaging Film and Sheet (including Laminated) Manufacturing","slug":"plastics-packaging-film-and-sheet-including-laminated-manufacturing"},{"code":"561910","title":"Packaging and Labeling Services","slug":"packaging-and-labeling-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Quality Engineer - Shrink Bags","description":"Customer Quality Engineer - Shrink BagsValgroupis hiring an experiencedCustomer Quality Engineer for our Shrink Bag division!We are one of the largest plastics producers and recyclers in the world. Our purpose is to improve quality of life with innovative and sustainable packaging solutions. Check out our amazing company values and dedication to our people at our website:valgroupco.com , or look for us on Facebook atValgroup USA .This position is hands-on technical customer support for Shrink Bags / PVDC, working cross-functionally with Quality, Production, and Sales to meet customer needs .Experience with shrink bag films and equipment in the protein segment is required.What you will do:Provide on-site technical support at customer facilities\r\nTroubleshoot equipment and product issues\r\nManage product inventory levels at customer locations\r\nInspect products in response to customer complaints\r\nPerform root cause analysis and implement corrective actions\r\nConduct customer training sessions and technical demonstrations\r\nIdentify and recommend product and process improvements\r\nSupport new product launches and customer development initiatives\r\nSchedule and coordinate customer visits and service activities\r\nThis position can be REMOTE with 25-50% TRAVEL\r\nSkills needed for success:Strong technical and mechanical background to support shrink bags in protein market\r\nKnowledge of processes, including product insertion, vacuum, sealing, and shrink\r\nHands-on experience with equipment such as vacuum packagers, clipping machines, and shrink tunnels\r\nKnowledge of temperature, time, vacuum level, and handling impact product performance\r\nWillingness and ability to travel\r\nStrong communication and customer service skills\r\nAbility to work independently in a field-based environment\r\nBachelor's degree in Engineering\r\nAt least 2 years experience, 3 years or more preferred\r\nWhy you should work with us!Generous paid time off\r\nGroup medical, dental, and vision coverage\r\n401K retirement with 100% match\r\nFREE Telehealth, life, disability insurance\r\nTraining and advancement opportunities\r\nGreat company values\r\nA resume is required for consideration.We are a tobacco-free and drug-free facility.PI9597272bac14-26289-40312724","datePosted":"2026-04-24T01:13:10.258Z","dateModified":"2026-04-24T01:13:10.258Z","hiringOrganization":{"@type":"Organization","name":"Valgroup","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bascom","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a8a5a47399b00a4f4c872dc5"},"url":"https://jobsearcher.com/jobs/a8a5a47399b00a4f4c872dc5"}}