{"schemaVersion":"jobsearcher.job.v1","id":"a89f876a3c837fbdeba5ceb4","url":"https://jobsearcher.com/jobs/a89f876a3c837fbdeba5ceb4","canonicalUrl":"https://jobsearcher.com/jobs/a89f876a3c837fbdeba5ceb4","title":"Sales Engineer","description":"Company DescriptionThread provides an AI-powered workspace designed to empower Managed Service Providers (MSPs) as an AI Service Desk. By integrating chat, inboxing, automations, and AI, Thread ensures customers receive seamless support with fewer delays and frustrations. MSPs benefit from streamlined processes that allow them to focus on delivering strategic value, rather than being bogged down by inefficient systems. With Thread, businesses can efficiently handle more requests while improving customer satisfaction through innovative solutions.Role DescriptionWe’re looking for a Sales Engineer to be the technical backbone of our sales team.You’ll partner closely with Account Executives to run high-quality demos, handle deep technical questions, and guide MSPs through evaluation. You’ll also lead security and compliance reviews for larger partners. This role requires both direct MSP industry experience and strong working knowledge of AI systems. You need to understand how MSP service desks operate today and how AI can transform them. You are the technical voice in the deal.You help MSPs understand not just that Thread works — but exactly how it works in their environment, and why AI changes their service desk.What You'll DoTechnical DemosRun live, product-first demos tailored to MSP workflowsShow how Thread fits into real service desk environmentsTranslate AI capabilities into clear, practical outcomesTechnical EvaluationAnswer questions on integrations, APIs, and architectureGuide prospects through deployment and rolloutSupport partners through technical validationSecurity & ComplianceLead security reviews and technical due diligenceExplain data handling and system architecture clearlySales PartnershipPartner with AEs to progress and close dealsRemove technical blockers and improve win ratesEnablement & FeedbackTrain internal teams on product and AI positioningBring structured feedback to Product and EngineeringWhat You'll NeedMSP experience (service desk, PSA tools, or vendor ecosystem)Strong understanding of applied AI (automation, copilots, agents)Experience in a Sales Engineer or Solutions Engineer roleAbility to run demos and handle technical objectionsStrong communication across technical and non-technical audiencesWhat Success Looks LikeHigher close rates on technical dealsProspects clearly understand value and implementationFast, confident handling of security reviewsA more technically capable sales team","company":"Thread","rawCompany":"thread","city":"Chicago","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-10-08T03:11:33.109Z","occupations":[{"code":"41-9031.00","title":"Sales Engineers","slug":"sales-engineers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Engineer","description":"Company DescriptionThread provides an AI-powered workspace designed to empower Managed Service Providers (MSPs) as an AI Service Desk. By integrating chat, inboxing, automations, and AI, Thread ensures customers receive seamless support with fewer delays and frustrations. MSPs benefit from streamlined processes that allow them to focus on delivering strategic value, rather than being bogged down by inefficient systems. With Thread, businesses can efficiently handle more requests while improving customer satisfaction through innovative solutions.Role DescriptionWe’re looking for a Sales Engineer to be the technical backbone of our sales team.You’ll partner closely with Account Executives to run high-quality demos, handle deep technical questions, and guide MSPs through evaluation. You’ll also lead security and compliance reviews for larger partners. This role requires both direct MSP industry experience and strong working knowledge of AI systems. You need to understand how MSP service desks operate today and how AI can transform them. You are the technical voice in the deal.You help MSPs understand not just that Thread works — but exactly how it works in their environment, and why AI changes their service desk.What You'll DoTechnical DemosRun live, product-first demos tailored to MSP workflowsShow how Thread fits into real service desk environmentsTranslate AI capabilities into clear, practical outcomesTechnical EvaluationAnswer questions on integrations, APIs, and architectureGuide prospects through deployment and rolloutSupport partners through technical validationSecurity & ComplianceLead security reviews and technical due diligenceExplain data handling and system architecture clearlySales PartnershipPartner with AEs to progress and close dealsRemove technical blockers and improve win ratesEnablement & FeedbackTrain internal teams on product and AI positioningBring structured feedback to Product and EngineeringWhat You'll NeedMSP experience (service desk, PSA tools, or vendor ecosystem)Strong understanding of applied AI (automation, copilots, agents)Experience in a Sales Engineer or Solutions Engineer roleAbility to run demos and handle technical objectionsStrong communication across technical and non-technical audiencesWhat Success Looks LikeHigher close rates on technical dealsProspects clearly understand value and implementationFast, confident handling of security reviewsA more technically capable sales team","datePosted":"2026-10-08T03:11:33.109Z","dateModified":"2026-10-08T03:11:33.109Z","hiringOrganization":{"@type":"Organization","name":"Thread","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a89f876a3c837fbdeba5ceb4"},"url":"https://jobsearcher.com/jobs/a89f876a3c837fbdeba5ceb4"}}