{"schemaVersion":"jobsearcher.job.v1","id":"a89bca4bce9d2658c8dbeeda","url":"https://jobsearcher.com/jobs/a89bca4bce9d2658c8dbeeda","canonicalUrl":"https://jobsearcher.com/jobs/a89bca4bce9d2658c8dbeeda","title":"Hotel Front Office Supervisor","description":"We are seeking a motivated and experienced Front Office Supervisor at the Courtyard by Marriott. The successful candidate will assist in overseeing daily operations, ensuring exceptional guest experiences, and supporting the General Manager in achieving hotel objectives.\nResponsibilities:\nAssist the General Manager in overseeing all aspects of hotel operations, including front desk, housekeeping, and maintenance.\nSupervise and support front desk staff to ensure efficient and friendly service during check-in, check-out, and throughout guest stays.\nHandle guest complaints and resolve issues promptly and professionally.\nMonitor room availability, rates, and occupancy to maximize revenue.\nAssist in managing budgets, financial reports, and performance metrics.\nTrain and mentor staff to uphold high standards of service and operational efficiency.\nEnsure compliance with all health and safety regulations and hotel policies.\nLead other departments to maintain smooth operations and enhance guest satisfaction.\nAssist with scheduling, payroll, and administrative tasks.\nQualifications:\nProven experience as a Front Office Supervisor, Assistant General Manager, or in a similar role in the hospitality industry.\nStrong leadership, communication, and interpersonal skills.\nExcellent customer service and problem-solving abilities.\nProficiency in hotel management software and Microsoft Office Suite.\nAbility to work flexible hours, including nights, weekends, and holidays.\nHigh school diploma or equivalent required; degree in Hospitality Management or related field preferred.\nBenefits:\nCompany negotiated health, dental, and vision insurance available.\nPaid time off.\nEmployee discounts on hotel stays and services.\nOpportunities for professional development and career advancement.","company":"Element Development","rawCompany":"element development","city":"Niagara Falls","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:57:19.380Z","occupations":[{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"},{"code":"43-4081.00","title":"Hotel, Motel, and Resort Desk Clerks","slug":"hotel-motel-and-resort-desk-clerks"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Hotel Front Office Supervisor","description":"We are seeking a motivated and experienced Front Office Supervisor at the Courtyard by Marriott. The successful candidate will assist in overseeing daily operations, ensuring exceptional guest experiences, and supporting the General Manager in achieving hotel objectives.\nResponsibilities:\nAssist the General Manager in overseeing all aspects of hotel operations, including front desk, housekeeping, and maintenance.\nSupervise and support front desk staff to ensure efficient and friendly service during check-in, check-out, and throughout guest stays.\nHandle guest complaints and resolve issues promptly and professionally.\nMonitor room availability, rates, and occupancy to maximize revenue.\nAssist in managing budgets, financial reports, and performance metrics.\nTrain and mentor staff to uphold high standards of service and operational efficiency.\nEnsure compliance with all health and safety regulations and hotel policies.\nLead other departments to maintain smooth operations and enhance guest satisfaction.\nAssist with scheduling, payroll, and administrative tasks.\nQualifications:\nProven experience as a Front Office Supervisor, Assistant General Manager, or in a similar role in the hospitality industry.\nStrong leadership, communication, and interpersonal skills.\nExcellent customer service and problem-solving abilities.\nProficiency in hotel management software and Microsoft Office Suite.\nAbility to work flexible hours, including nights, weekends, and holidays.\nHigh school diploma or equivalent required; degree in Hospitality Management or related field preferred.\nBenefits:\nCompany negotiated health, dental, and vision insurance available.\nPaid time off.\nEmployee discounts on hotel stays and services.\nOpportunities for professional development and career advancement.","datePosted":"2026-04-12T20:57:19.380Z","dateModified":"2026-04-12T20:57:19.380Z","hiringOrganization":{"@type":"Organization","name":"Element Development","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Niagara Falls","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a89bca4bce9d2658c8dbeeda"},"url":"https://jobsearcher.com/jobs/a89bca4bce9d2658c8dbeeda"}}