General Manager - Aquatics
GENERAL MANAGER - AquaticsSports Facilities Management, LLCLOCATION: Shafter, CaliforniaDEPARTMENT: OPERATIONSREPORTS TO: VP OF VENUE MANAGEMENTSTATUS: FULL-TIME (EXEMPT)ABOUT THE COMPANY:SFC has been awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.POSITION SUMMARY:The General Manager is responsible for the financial and operating performance of the venue. The objectives for this position include:Optimizing overall financial sustainabilityCreating a positive relationship with the client and stakeholdersCreating a culture of accountability which supports the organizational valuesMeeting or exceeding annual growth objectivesFacilitating staff collaborationEmployee retention and staff developmentDevelopment of employee and operating policiesImplementation of major organizational initiativesManage overall Food and Beverage operationsManage overall event operationsPRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:Analyze operations to evaluate the performance of the facility and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy changeAppoint team leaders or managers and assign responsibilities to themConfer with city leaders, Sports Facilities Management advisors & support team, and team members to discuss issues, coordinate activities, and resolve problemsCoordinate the development and implementation of budgetary control systems, record keeping systems, and other administrative control processesDirect and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiencyDirect human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departmentsDirect, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivityImplement corrective action plans to solve organizational or departmental problemsPrepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program servicesRepresent the organization and promote its objectives at official functions, or delegate representatives to do soServe as liaisons between organizations, shareholders, and outside organizationsAdminister programs for selection of any site location, potential construction needs, and provision of equipment and suppliesDirect and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of productsNegotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entitiesPrepare budgets for approval, including those for funding and implementation of programsReview reports submitted by staff members in order to recommend approval or to suggest changesSchedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilitiesAny additional duties assigned by the VP of Venue ManagementAQUATIC OPERATIONS:Strategically organizes, develops, schedules, and supervises day-to-day operations of the entire facility which includes aquatics, food and beverage, party coordination, staffing, cash controls, opening and closing procedures, employee retention, staffing schedules, and coordination of all activitiesMaintains all logs, files, reports, communications, and electronic data relating to water quality inspections, incidents, maintenance reports and any other general daily reportsMaintains high standards of cleanliness throughout the facility including locker rooms, pool, pool deck, facility grounds and all surrounding areasDevelops strategic plans for increasing profitability using a combination of sales building and cost controlExpert level experience with organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency.Manage and oversee the scheduling of parties and rental of the facilityManage and oversee admissions, sales, registrations, attendance, and monies from season passes, passbooks and programmingBudget facility supplies costs by conducting inventory and overseeing ordering processMaintain certifications of all aquatic team membersMINIMUM QUALIFICATIONS:Current American Red Cross Lifeguard and Water Safety Instructor certification or equivalentCurrent American Red Cross Lifeguard Instructor certification or equivalentCurrent American Red Cross CPR for the professional rescuer certification or equivalentThorough knowledge of aquatic operations and programingStandard program evaluation methods and report writing proceduresTechniques of effective supervision and trainingKnowledge of Aquatics program activities such as swim and water safety classes, water sports and exercise programs as they pertain to the interests of faculty/staff, students, general public and othersSkill in responding effectively to program issues and guest interests.Ability to plan programs, special events and community service activitiesWill be expected to work extended hours, weekends, and holidays during the season with a more flexible schedule October-MarchDESIRED QUALIFICATIONS:Prior responsibility in daily P&L management and budget oversightProven management and leadership experience in the food and beverage, recreational and aquatics industryOperational knowledge of food and beverage, recreation and aquatics, parties, corporate events and team buildingPrior experience in contracting or overseeing others who have sold corporate sponsorships, birthday parties, corporate parties, camps, fitness programming, and other related servicesPrior experience managing marketing programsA minimum of 2 years of management experienceOperational knowledge of risk managementSkilled at identifying and creating opportunities to deliver revenue goalsAquatics programming and event operations expertise requiredBachelor's degree in sports management, recreation, physical education, hospitality, related field or equivalent experienceMust be a CPO certified or willing to obtain within 60 days