{"schemaVersion":"jobsearcher.job.v1","id":"a7cecf772d9fe349ed474ba5","url":"https://jobsearcher.com/jobs/a7cecf772d9fe349ed474ba5","canonicalUrl":"https://jobsearcher.com/jobs/a7cecf772d9fe349ed474ba5","title":"Sr. Customer Solutions Engineer","description":"In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and technical problem-solvers who are innovating and delivering powerful solutions to secure cloud-native applications.\n\nWe value diverse opinions and open dialogue to spur ideas. We believe in working closely together to achieve our goals, and since our launch, we have been flexible with when and where we work. We’re an international company that understands how to cultivate a strong culture across remote teams.\n\nAnd we’re a great place to work too – we’ve been named a “Best Place to Work” by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.\n\nWe are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?\nWhat you will do\nBe a hands on technologist and collaborate with Sysdig customers on a regular basis\nBuild and maintain relationships across the customers organization from engineers to Exec level\nDrive business outcomes and value realization by establishing customer centric solutions\nProvide customers guidance on Sysdig deployments and operational best practices\nContribute to workshops aimed at helping customers unlock the full value of the Sysdig platform\nBe an advocate for customer requirements and partner with Product Management and Engineering to align roadmap initiatives\nPartner with Sales to drive customer retention and account growth\nPartner with Support and Professional Services to ensure highly quality customer solutions and efficient issue resolution\nWhat you will bring with you. Experience using the following technical skill sets to drive customer business outcomes:\nExperience creating and optimizing II container images\nExperience installing, upgrading, and troubleshooting solutions on Kubernetes in an Enterprise environment\nExperience creating and managing Kuberenetes clusters On-Prem and/or on Cloud Service Providers\nStrong understanding of cloud native applications, platforms, security, automation techniques, and DEVSECOPS\nExperience in software development and scripting using API endpoints\nExperience leading and managing projects, working with Customers/Users (internal and/or external), and strong communication skills\nExperience managing issues, root cause analysis, and driving to resolution\nBonus: Experience using time series metrics to troubleshoot application issues and understanding of industry-accepted monitoring practices like Golden Signals, USE method, etc is a plus\nWhat we look for\nOne or more of CKAD/CKA/CKS Certifications\nExperience with Linux, Helm, Terraform, Kubernetes, Cloud Platforms\nExperience with Prometheus and PromQL\nSelf-motivated, proactive, and innovative team players who strive to inspire customer loyalty\nStrong \"hands on\" technologists dedicated to continued learning\nExperience with Cyber Security in Cloud and Container Ecosystems and capable of acting in a consulting role\nStrong empathy, patience, and a passion for working with customers\nCoachability\nExperience working with Sysdig and/or Falco is a plus\nWhy work at Sysdig?\nWe're a well funded startup that already has a large enterprise customer base\nWe have an organizational focus on delivering value to customers\nOur open source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers\nWhen you join Sysdig, you can expect:\nCompetitive compensation, including equity opportunities\nAn international culture with employees in more than 40 countries\nFlexible work arrangement\nMental well-being support for you and your family and company-wide recharge days\nCareer growth and development opportunities\nThe U.S. annual on target earnings (OTE) range for this full-time position is between $130,000 and 163,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on a variety of factors, including (but not limited to) the candidate's work location, job-related skills, experience and education.\n\nWe would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career is unconventional.\n\nSome of our Hiring Managers are globally distributed, an English version of your CV will be highly appreciated!\n\nSysdig values a diverse workplace and strongly encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.\n\n#LI- DS1\n\n#LI-Hybrid","company":"Sysdig","rawCompany":"sysdig","city":"Raleigh","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:57:19.008Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.05","title":"Information Security Engineers","slug":"information-security-engineers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr. Customer Solutions Engineer","description":"In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. We are passionate open source enthusiasts at heart and technical problem-solvers who are innovating and delivering powerful solutions to secure cloud-native applications.\n\nWe value diverse opinions and open dialogue to spur ideas. We believe in working closely together to achieve our goals, and since our launch, we have been flexible with when and where we work. We’re an international company that understands how to cultivate a strong culture across remote teams.\n\nAnd we’re a great place to work too – we’ve been named a “Best Place to Work” by Inc.,the San Francisco Business Times and the Silicon Valley Business Journal, and we won six workplace awards from Comparably this year. We have been recognized by Deloitte as one of the 500 fastest-growing organizations for the last four years.\n\nWe are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?\nWhat you will do\nBe a hands on technologist and collaborate with Sysdig customers on a regular basis\nBuild and maintain relationships across the customers organization from engineers to Exec level\nDrive business outcomes and value realization by establishing customer centric solutions\nProvide customers guidance on Sysdig deployments and operational best practices\nContribute to workshops aimed at helping customers unlock the full value of the Sysdig platform\nBe an advocate for customer requirements and partner with Product Management and Engineering to align roadmap initiatives\nPartner with Sales to drive customer retention and account growth\nPartner with Support and Professional Services to ensure highly quality customer solutions and efficient issue resolution\nWhat you will bring with you. Experience using the following technical skill sets to drive customer business outcomes:\nExperience creating and optimizing II container images\nExperience installing, upgrading, and troubleshooting solutions on Kubernetes in an Enterprise environment\nExperience creating and managing Kuberenetes clusters On-Prem and/or on Cloud Service Providers\nStrong understanding of cloud native applications, platforms, security, automation techniques, and DEVSECOPS\nExperience in software development and scripting using API endpoints\nExperience leading and managing projects, working with Customers/Users (internal and/or external), and strong communication skills\nExperience managing issues, root cause analysis, and driving to resolution\nBonus: Experience using time series metrics to troubleshoot application issues and understanding of industry-accepted monitoring practices like Golden Signals, USE method, etc is a plus\nWhat we look for\nOne or more of CKAD/CKA/CKS Certifications\nExperience with Linux, Helm, Terraform, Kubernetes, Cloud Platforms\nExperience with Prometheus and PromQL\nSelf-motivated, proactive, and innovative team players who strive to inspire customer loyalty\nStrong \"hands on\" technologists dedicated to continued learning\nExperience with Cyber Security in Cloud and Container Ecosystems and capable of acting in a consulting role\nStrong empathy, patience, and a passion for working with customers\nCoachability\nExperience working with Sysdig and/or Falco is a plus\nWhy work at Sysdig?\nWe're a well funded startup that already has a large enterprise customer base\nWe have an organizational focus on delivering value to customers\nOur open source tools (https://sysdig.com/opensource/) are widely used and loved by technologists & developers\nWhen you join Sysdig, you can expect:\nCompetitive compensation, including equity opportunities\nAn international culture with employees in more than 40 countries\nFlexible work arrangement\nMental well-being support for you and your family and company-wide recharge days\nCareer growth and development opportunities\nThe U.S. annual on target earnings (OTE) range for this full-time position is between $130,000 and 163,000 USD/year. This range represents a combination of annual base pay and targeted commission. Actual offers may be higher or lower than this range based on a variety of factors, including (but not limited to) the candidate's work location, job-related skills, experience and education.\n\nWe would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career is unconventional.\n\nSome of our Hiring Managers are globally distributed, an English version of your CV will be highly appreciated!\n\nSysdig values a diverse workplace and strongly encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.\n\n#LI- DS1\n\n#LI-Hybrid","datePosted":"2026-04-12T20:57:19.008Z","dateModified":"2026-04-12T20:57:19.008Z","hiringOrganization":{"@type":"Organization","name":"Sysdig","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7cecf772d9fe349ed474ba5"},"url":"https://jobsearcher.com/jobs/a7cecf772d9fe349ed474ba5"}}