{"schemaVersion":"jobsearcher.job.v1","id":"a7b7e2e39d486e45b6796fe4","url":"https://jobsearcher.com/jobs/a7b7e2e39d486e45b6796fe4","canonicalUrl":"https://jobsearcher.com/jobs/a7b7e2e39d486e45b6796fe4","title":"Internal Systems Engineer","description":"Job Description\n\nDescription:\n\nJOB SUMMARY\n\nOneCloud Corporation is seeking an Internal Systems Engineer to own the architecture, development, and support of our internal IT infrastructure and CRM platform (Zoho CRM). This role goes beyond administration — you'll design and build custom scripts, automations, and integrations that shape how our CRM actually works, while also keeping our broader systems environment running smoothly. You're the right fit if you enjoy solving problems with code as much as configuration, and want ownership over how internal systems scale with the company.\n\nRESPONSIBILITIES\n\nOwn the administration of the company CRM platform — managing users, roles, permissions, pipelines, custom fields, and data integrity\n\nServe as the primary point of contact for internal IT helpdesk escalations: hardware, software, network, and account issues\n\nAdminister and maintain internal systems including Active Directory/Google Workspace, VPN, MDM, and SaaS platform accounts\n\nWrite custom scripts (Zoho Deluge or equivalent), build workflow rules, and develop integrations between the CRM and internal/third‑party systems via API\n\nDesign, build, and maintain CRM workflows, automations, and integrations with internal tools and third‑party systems\n\nDesign and maintain custom functions, triggers, and automations that extend CRM functionality beyond out‑of‑box configuration\n\nDevelop and manage CRM reports and dashboards that give leadership and revenue teams actionable visibility\n\nLead CRM data hygiene efforts: deduplication, standardization, imports, and audit processes\n\nEvaluate, implement, and support new internal tools and systems as the business evolves\n\nProvide training and documentation to internal users on systems and CRM best practices\n\nCollaborate with leadership and department heads to translate business requirements into system solutions\n\nManage vendor relationships and renewals for internal software and IT services\n\nSupport onboarding and offboarding of employee accounts, devices, and system access\n\nOther duties as assigned by leadership\n\nRequirements:\n\nQUALIFICATIONS\n\nHands‑on experience developing/scripting within a CRM platform (Zoho Deluge, Salesforce Apex, or similar) required\n\nWorking knowledge of REST APIs and experience building CRM integrations with third‑party tools\n\nExcellent verbal and written communication skills\n\nStrong interpersonal and customer relationship management skills\n\nExceptional organizational skills and attention to detail\n\nStrong analytical and problem‑solving capabilities\n\nDemonstrated supervisory and leadership ability\n\nProficient in Microsoft Office Suite and service management platforms such as ConnectWise or Salesforce\n\nMust be willing and able to work extended hours, as operational needs require\n\nMust be able to lift up to 25 pounds on an occasional basis\n\nMust be willing to submit to a background check in accordance with applicable local laws and regulations\n\nMust be 21 years of age or older and possess a valid driver’s license with a clean driving record\n\nEDUCATION & EXPEREINCE\n\nBachelor's degree in Information Systems, Computer Science, Management Information Systems (MIS), or a related field, or equivalent professional experience\n\nMinimum of two (2) years of experience developing or scripting within a CRM platform required\n\nBroad experience in telephony, VoIP, paging, networking, and related technology fields strongly preferred\n\n#LI-1CLOUD\n\n#ZR\n\nCompany Description\nOne Powerful Communications Platform\nConnect with teams and customers seamlessly through our simple, unified solution.\n\nAt OneCloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions.\n\n#J-18808-Ljbffr","company":"Onecloud","rawCompany":"onecloud","city":"Raleigh","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-29T03:12:33.194Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Internal Systems Engineer","description":"Job Description\n\nDescription:\n\nJOB SUMMARY\n\nOneCloud Corporation is seeking an Internal Systems Engineer to own the architecture, development, and support of our internal IT infrastructure and CRM platform (Zoho CRM). This role goes beyond administration — you'll design and build custom scripts, automations, and integrations that shape how our CRM actually works, while also keeping our broader systems environment running smoothly. You're the right fit if you enjoy solving problems with code as much as configuration, and want ownership over how internal systems scale with the company.\n\nRESPONSIBILITIES\n\nOwn the administration of the company CRM platform — managing users, roles, permissions, pipelines, custom fields, and data integrity\n\nServe as the primary point of contact for internal IT helpdesk escalations: hardware, software, network, and account issues\n\nAdminister and maintain internal systems including Active Directory/Google Workspace, VPN, MDM, and SaaS platform accounts\n\nWrite custom scripts (Zoho Deluge or equivalent), build workflow rules, and develop integrations between the CRM and internal/third‑party systems via API\n\nDesign, build, and maintain CRM workflows, automations, and integrations with internal tools and third‑party systems\n\nDesign and maintain custom functions, triggers, and automations that extend CRM functionality beyond out‑of‑box configuration\n\nDevelop and manage CRM reports and dashboards that give leadership and revenue teams actionable visibility\n\nLead CRM data hygiene efforts: deduplication, standardization, imports, and audit processes\n\nEvaluate, implement, and support new internal tools and systems as the business evolves\n\nProvide training and documentation to internal users on systems and CRM best practices\n\nCollaborate with leadership and department heads to translate business requirements into system solutions\n\nManage vendor relationships and renewals for internal software and IT services\n\nSupport onboarding and offboarding of employee accounts, devices, and system access\n\nOther duties as assigned by leadership\n\nRequirements:\n\nQUALIFICATIONS\n\nHands‑on experience developing/scripting within a CRM platform (Zoho Deluge, Salesforce Apex, or similar) required\n\nWorking knowledge of REST APIs and experience building CRM integrations with third‑party tools\n\nExcellent verbal and written communication skills\n\nStrong interpersonal and customer relationship management skills\n\nExceptional organizational skills and attention to detail\n\nStrong analytical and problem‑solving capabilities\n\nDemonstrated supervisory and leadership ability\n\nProficient in Microsoft Office Suite and service management platforms such as ConnectWise or Salesforce\n\nMust be willing and able to work extended hours, as operational needs require\n\nMust be able to lift up to 25 pounds on an occasional basis\n\nMust be willing to submit to a background check in accordance with applicable local laws and regulations\n\nMust be 21 years of age or older and possess a valid driver’s license with a clean driving record\n\nEDUCATION & EXPEREINCE\n\nBachelor's degree in Information Systems, Computer Science, Management Information Systems (MIS), or a related field, or equivalent professional experience\n\nMinimum of two (2) years of experience developing or scripting within a CRM platform required\n\nBroad experience in telephony, VoIP, paging, networking, and related technology fields strongly preferred\n\n#LI-1CLOUD\n\n#ZR\n\nCompany Description\nOne Powerful Communications Platform\nConnect with teams and customers seamlessly through our simple, unified solution.\n\nAt OneCloud, you'll thrive in our innovative culture where your values align with our mission, supported by clear growth paths and competitive rewards that recognize your contributions.\n\n#J-18808-Ljbffr","datePosted":"2026-08-29T03:12:33.194Z","dateModified":"2026-08-29T03:12:33.194Z","hiringOrganization":{"@type":"Organization","name":"Onecloud","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Raleigh","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7b7e2e39d486e45b6796fe4"},"url":"https://jobsearcher.com/jobs/a7b7e2e39d486e45b6796fe4"}}