{"schemaVersion":"jobsearcher.job.v1","id":"a7a1240b213fab95722fc060","url":"https://jobsearcher.com/jobs/a7a1240b213fab95722fc060","canonicalUrl":"https://jobsearcher.com/jobs/a7a1240b213fab95722fc060","title":"Technical Support Engineer","description":"Job Title: Technical Support Engineer - Cybersecurity Focus\nLocation: Palm Coast, Florida\nCompany: Celera IT Services - a leading Managed Service Provider (MSP)\nAbout Us: Celera IT Services is a successful and growing Managed Service Provider based in Palm Coast, Florida. We specialize in delivering top-notch IT solutions and cybersecurity services to our diverse clientele. Our mission is to empower businesses with secure and efficient technology solutions, and we are looking for a passionate, self-motivated individual who is eager to learn and grow within our company.\nPosition Overview: We are seeking an enthusiastic and motivated Support Engineer to join our dynamic team. In this role, you will travel to client sites to troubleshoot and resolve customer issues, along with supporting clients remotely from our office. The ideal candidate will have a deep interest in cybersecurity and a desire to learn and grow within the company.\nKey Responsibilities:\nManage and resolve help desk tickets in a timely manner.\nTravel to client locations to provide on-site technical support and resolve customer issues related to IT systems and cybersecurity.\nAssist in the installation, configuration, and maintenance of hardware and software systems both onsite and remotely.\nCollaborate with senior engineers to implement security measures and best practices.\nProvide exceptional customer service and support, ensuring a positive experience for clients.\nDocument all support activities and maintain accurate records of client interactions and resolutions.\nStay up-to-date with the latest cybersecurity trends, threats, and technologies.\nComplete company provided training.\nQualifications:\nRelevant certifications (e.g., CompTIA Security+, Network+, or similar) are a plus but not required.\nProficiency in software troubleshooting and technical support.\nStrong interest in cybersecurity and a desire to develop a career in this field.\nProficient in administering Windows Server environments and knowledgeable in PowerShell scripting for automation and management tasks.\nExperience with firewall configurations and network security\nExcellent problem-solving skills and the ability to troubleshoot technical issues effectively.\nFamiliarity with LAN technologies and network protocols.\nPrior experience in a help desk or customer support role is a plus.\nStrong communication and interpersonal skills, with a customer-focused attitude.\nWillingness to travel to client sites as needed.\nCollaborate effectively with the team by sharing ideas to enhance and streamline processes and procedures, with a strong emphasis on proactive solutions.\nWhat We Offer:\nCompetitive salary, bonuses.\nAbility to work from home occasionally once established.\nOpportunities for professional development and growth within the company.\nA supportive and collaborative work environment.\nExposure to a variety of technologies and industries.\nIf you are a motivated individual with a passion for cybersecurity and a desire to make a difference, we encourage you to apply for this exciting opportunity!\nJob Type: Full-time\nPay: $38,000.00 - $45,000.00 per year\nBenefits:\nPaid time off\nSchedule:\nMonday to Friday\nOn call\nWeekends as needed\nExperience:\nTechnical support: 1 year (Required)\nAbility to Commute:\nPalm Coast, FL 32137 (Required)\nAbility to Relocate:\nPalm Coast, FL 32137: Relocate before starting work (Required)\nWillingness to travel:\n25% (Preferred)\nWork Location: Hybrid remote in Palm Coast, FL 32137","company":"Celera It Services","rawCompany":"celera it services","city":"Palm Coast","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:49:52.684Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Engineer","description":"Job Title: Technical Support Engineer - Cybersecurity Focus\nLocation: Palm Coast, Florida\nCompany: Celera IT Services - a leading Managed Service Provider (MSP)\nAbout Us: Celera IT Services is a successful and growing Managed Service Provider based in Palm Coast, Florida. We specialize in delivering top-notch IT solutions and cybersecurity services to our diverse clientele. Our mission is to empower businesses with secure and efficient technology solutions, and we are looking for a passionate, self-motivated individual who is eager to learn and grow within our company.\nPosition Overview: We are seeking an enthusiastic and motivated Support Engineer to join our dynamic team. In this role, you will travel to client sites to troubleshoot and resolve customer issues, along with supporting clients remotely from our office. The ideal candidate will have a deep interest in cybersecurity and a desire to learn and grow within the company.\nKey Responsibilities:\nManage and resolve help desk tickets in a timely manner.\nTravel to client locations to provide on-site technical support and resolve customer issues related to IT systems and cybersecurity.\nAssist in the installation, configuration, and maintenance of hardware and software systems both onsite and remotely.\nCollaborate with senior engineers to implement security measures and best practices.\nProvide exceptional customer service and support, ensuring a positive experience for clients.\nDocument all support activities and maintain accurate records of client interactions and resolutions.\nStay up-to-date with the latest cybersecurity trends, threats, and technologies.\nComplete company provided training.\nQualifications:\nRelevant certifications (e.g., CompTIA Security+, Network+, or similar) are a plus but not required.\nProficiency in software troubleshooting and technical support.\nStrong interest in cybersecurity and a desire to develop a career in this field.\nProficient in administering Windows Server environments and knowledgeable in PowerShell scripting for automation and management tasks.\nExperience with firewall configurations and network security\nExcellent problem-solving skills and the ability to troubleshoot technical issues effectively.\nFamiliarity with LAN technologies and network protocols.\nPrior experience in a help desk or customer support role is a plus.\nStrong communication and interpersonal skills, with a customer-focused attitude.\nWillingness to travel to client sites as needed.\nCollaborate effectively with the team by sharing ideas to enhance and streamline processes and procedures, with a strong emphasis on proactive solutions.\nWhat We Offer:\nCompetitive salary, bonuses.\nAbility to work from home occasionally once established.\nOpportunities for professional development and growth within the company.\nA supportive and collaborative work environment.\nExposure to a variety of technologies and industries.\nIf you are a motivated individual with a passion for cybersecurity and a desire to make a difference, we encourage you to apply for this exciting opportunity!\nJob Type: Full-time\nPay: $38,000.00 - $45,000.00 per year\nBenefits:\nPaid time off\nSchedule:\nMonday to Friday\nOn call\nWeekends as needed\nExperience:\nTechnical support: 1 year (Required)\nAbility to Commute:\nPalm Coast, FL 32137 (Required)\nAbility to Relocate:\nPalm Coast, FL 32137: Relocate before starting work (Required)\nWillingness to travel:\n25% (Preferred)\nWork Location: Hybrid remote in Palm Coast, FL 32137","datePosted":"2026-04-12T20:49:52.684Z","dateModified":"2026-04-12T20:49:52.684Z","hiringOrganization":{"@type":"Organization","name":"Celera It Services","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Palm Coast","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7a1240b213fab95722fc060"},"url":"https://jobsearcher.com/jobs/a7a1240b213fab95722fc060"}}