{"schemaVersion":"jobsearcher.job.v1","id":"a7944fcccf0cfdca09c565c9","url":"https://jobsearcher.com/jobs/a7944fcccf0cfdca09c565c9","canonicalUrl":"https://jobsearcher.com/jobs/a7944fcccf0cfdca09c565c9","title":"Services Engineer - Austin Metro","description":"Services Engineer - Austin Metro\nLocation: Austin (Texas), HI, US\nFunction/Branch: Operations\nType of contract: Permanent Employee\nOur Company\nTechnogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.\nSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!\nYour Role\n\nIf you thrive working in the Services field and you are obsessed with care user satisfaction, this is the position for you! One of Technogym’s goals is \"Satisfying 100% of our customers and end-users.\" Our Services teams are always aiming to improve their service performance, to provide the best fitness experience anywhere\nWe are looking for a problem solving Services Engineer who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products. This role services the greater Austin, TX metro area\n\nYour Impact\nExecute jobs in line with defined standard operating procedures\nAchieve field performance (TTS, FTFR and JMR3)\nManage stock of parts and guarantee a high-level of inventory record accuracy\nEducate customers in the technical use and care of Technogym equipment\nExecute effective root cause analyses of product issues, with the goal of identifying the proper parts to be used and determining the appropriate solution\nProperly manage work orders (i.e. including all requested information based on assigned standard operating procedures)\nProperly manage service reports\nParticipate in the feedback from the market process, by giving structured and technically meaningful feedback on detected problems\nContact customers to notify them of estimated times of arrival\nEscalate problems and reassign calls when appropriate\nAccurately report service data in line with assigned procedures\nEnsure all work-related equipment and vehicles are utilized and maintained safely and responsibly, ensuring all work-related tasks are performed in compliance with Technogym guidelines and appropriate Health & Safety legislation.\nAbout You\nIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are exceptional at working in a team.\nWhat you should bring:\n3-5 years’ experience in a similar role\nDiploma / Degree in Electronics & communications or similar\nMechanical / electronic engineering skills\nAbility to troubleshoot, test, repair and service technical equipment\nKnowledge and ability to work with mobile tools and applications\nKnowledge of IT networking is advantage\nManagement of service orders\nRepair business expertise\nManagement of client requests and complaints\nTransparency, intellectually open mind and aptitude for teamwork\nValid US Driver's License\nTechnogym is an Equal Opportunities Employer\n\nWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.\nDiscover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true","company":"Technogym","rawCompany":"technogym","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:00:30.915Z","occupations":[{"code":"17-3023.00","title":"Electrical and Electronic Engineering Technologists and Technicians","slug":"electrical-and-electronic-engineering-technologists-and-technicians"},{"code":"49-9099.00","title":"Installation, Maintenance, and Repair Workers, All Other","slug":"installation-maintenance-and-repair-workers-all-other"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"713940","title":"Fitness and Recreational Sports Centers","slug":"fitness-and-recreational-sports-centers"},{"code":"611620","title":"Sports and Recreation Instruction","slug":"sports-and-recreation-instruction"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Services Engineer - Austin Metro","description":"Services Engineer - Austin Metro\nLocation: Austin (Texas), HI, US\nFunction/Branch: Operations\nType of contract: Permanent Employee\nOur Company\nTechnogym inspires 70 million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.\nSuppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!\nYour Role\n\nIf you thrive working in the Services field and you are obsessed with care user satisfaction, this is the position for you! One of Technogym’s goals is \"Satisfying 100% of our customers and end-users.\" Our Services teams are always aiming to improve their service performance, to provide the best fitness experience anywhere\nWe are looking for a problem solving Services Engineer who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products. This role services the greater Austin, TX metro area\n\nYour Impact\nExecute jobs in line with defined standard operating procedures\nAchieve field performance (TTS, FTFR and JMR3)\nManage stock of parts and guarantee a high-level of inventory record accuracy\nEducate customers in the technical use and care of Technogym equipment\nExecute effective root cause analyses of product issues, with the goal of identifying the proper parts to be used and determining the appropriate solution\nProperly manage work orders (i.e. including all requested information based on assigned standard operating procedures)\nProperly manage service reports\nParticipate in the feedback from the market process, by giving structured and technically meaningful feedback on detected problems\nContact customers to notify them of estimated times of arrival\nEscalate problems and reassign calls when appropriate\nAccurately report service data in line with assigned procedures\nEnsure all work-related equipment and vehicles are utilized and maintained safely and responsibly, ensuring all work-related tasks are performed in compliance with Technogym guidelines and appropriate Health & Safety legislation.\nAbout You\nIdeally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You are exceptional at working in a team.\nWhat you should bring:\n3-5 years’ experience in a similar role\nDiploma / Degree in Electronics & communications or similar\nMechanical / electronic engineering skills\nAbility to troubleshoot, test, repair and service technical equipment\nKnowledge and ability to work with mobile tools and applications\nKnowledge of IT networking is advantage\nManagement of service orders\nRepair business expertise\nManagement of client requests and complaints\nTransparency, intellectually open mind and aptitude for teamwork\nValid US Driver's License\nTechnogym is an Equal Opportunities Employer\n\nWe are an equal opportunity employer and value diversity at our company. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.\nDiscover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true","datePosted":"2026-04-12T20:00:30.915Z","dateModified":"2026-04-12T20:00:30.915Z","hiringOrganization":{"@type":"Organization","name":"Technogym","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Austin","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7944fcccf0cfdca09c565c9"},"url":"https://jobsearcher.com/jobs/a7944fcccf0cfdca09c565c9"}}