{"schemaVersion":"jobsearcher.job.v1","id":"a7768e95ec5e34f5a7ea8564","url":"https://jobsearcher.com/jobs/a7768e95ec5e34f5a7ea8564","canonicalUrl":"https://jobsearcher.com/jobs/a7768e95ec5e34f5a7ea8564","title":"Operations Lead, Command Center","description":"Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.\n\nAbout the Role\n\nAs an Operations Lead, Command Center, you'll serve as the on-shift leader responsible for the coordination of live autonomous and human-assisted trucking operations. You'll ensure uninterrupted service delivery, proactive customer communication You'll work closely with Operations Specialists, remote operators, and On-Site Support teams to ensure operations run safely, efficiently, and with minimal downtime.\n\nIf you're detail-oriented, thrive in high-tempo operational environments, and take pride in helping teams perform at their best, this role is for you.\n\nWhat You'll Do\n\nTechnical Knowledge\n\nRecognized subject matter expert across Command Center workflows.\nDeep command of monitoring tools, triage logic, playback analysis, and mission dynamics.\nIdentifies process gaps and drives workflow improvements.\nProvides high-quality operational insights to Engineering and Operations leadership.\n\nExecution\n\nServes as the primary escalation point during shifts.\nGuides prioritization, distributes workload, and ensures shift readiness.\nCoordinates responses during high-severity issues.\nOwns recurring workflows (handover quality, CFH quality reviews, SOP consistency).\nLeads initiatives that improve Command Center efficiency, reliability, or accuracy.\n\nCollaboration\n\nMentors Ops Specialists and Fleet Specialists.\nCommunicates effectively with Engineering, Field Techs, Drivers, and leadership.\nDrives timely updates during incidents.\nProvides input on scheduling, staffing, and training needs.\nHelps build strong team culture and operational discipline.\nWhat We're Looking For\n\nExperience:\n\n1+ years in logistics, dispatch, fleet operations, or command-center environments.\nProven experience coordinating on-shift teams or live operational logistics.\n\nBackground:\n\nStrong understanding of operational control centers, dispatch coordination, or multi-route fleet management.\nProven ability to manage live operations, resolve escalations, and maintain composure under pressure.\n\nIndustry Knowledge:\n\nFamiliarity with transportation, logistics, or autonomous vehicle operations.\nUnderstanding of FMCSA regulations, safety protocols, and field coordination workflows.\n\nStrong Communicator:\n\nSkilled at real-time decision-making and communication in high-pressure or customer-facing scenarios.\nAdept at translating complex operational data into clear, actionable updates for both internal and external stakeholders.\n\nLeadership Mindset:\n\nLeads with composure and accountability, ensuring the team operates with urgency and precision.\nBuilds a strong culture of accountability, teamwork, and continuous improvement.\nWhy Join Kodiak?\n\nAt Kodiak, you'll work at the forefront of autonomous trucking, helping shape safety and compliance frameworks that will define the industry. Your work will directly contribute to real-world deployments, regulatory readiness, and the safe scaling of breakthrough technology. Join us in creating the foundation that will make autonomous trucking not only possible, but trusted and safe at scale.\n\nWhat we offer:\n\nCompetitive compensation package including equity and biannual bonuses\nExcellent Medical, Dental, and Vision plans\nGenerous PTO and parental leave policies\nLong Term Disability, Short Term Disability, Life Insurance\nWellbeing Benefits - Headspace, One Medical, Gympass, Spring Health\nFidelity 401(k)\nCommuter, FSA, Dependent Care FSA, HSA\nVarious incentive programs (referral bonuses, patent bonuses, etc.)\n\nAt Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.\n\nIn alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate's residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate's residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak's sole discretion, or, as an alternative, opt not to proceed with the candidate's application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.\n\nWe use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](https://endorsed.com/local-law-144). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with \"Separate Review Request\" in the email subject line.","company":"Kodiak","rawCompany":"kodiak","city":"Lancaster","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-09-27T09:17:02.951Z","occupations":[{"code":"53-1043.00","title":"First-Line Supervisors of Material-Moving Machine and Vehicle Operators","slug":"first-line-supervisors-of-material-moving-machine-and-vehicle-operators"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"55-2013.00","title":"First-Line Supervisors of All Other Tactical Operations Specialists","slug":"first-line-supervisors-of-all-other-tactical-operations-specialists"}],"industries":[{"code":"484220","title":"Specialized Freight (except Used Goods) Trucking, Local","slug":"specialized-freight-except-used-goods-trucking-local"},{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"},{"code":"484230","title":"Specialized Freight (except Used Goods) Trucking, Long-Distance","slug":"specialized-freight-except-used-goods-trucking-long-distance"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Lead, Command Center","description":"Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense.\n\nAbout the Role\n\nAs an Operations Lead, Command Center, you'll serve as the on-shift leader responsible for the coordination of live autonomous and human-assisted trucking operations. You'll ensure uninterrupted service delivery, proactive customer communication You'll work closely with Operations Specialists, remote operators, and On-Site Support teams to ensure operations run safely, efficiently, and with minimal downtime.\n\nIf you're detail-oriented, thrive in high-tempo operational environments, and take pride in helping teams perform at their best, this role is for you.\n\nWhat You'll Do\n\nTechnical Knowledge\n\nRecognized subject matter expert across Command Center workflows.\nDeep command of monitoring tools, triage logic, playback analysis, and mission dynamics.\nIdentifies process gaps and drives workflow improvements.\nProvides high-quality operational insights to Engineering and Operations leadership.\n\nExecution\n\nServes as the primary escalation point during shifts.\nGuides prioritization, distributes workload, and ensures shift readiness.\nCoordinates responses during high-severity issues.\nOwns recurring workflows (handover quality, CFH quality reviews, SOP consistency).\nLeads initiatives that improve Command Center efficiency, reliability, or accuracy.\n\nCollaboration\n\nMentors Ops Specialists and Fleet Specialists.\nCommunicates effectively with Engineering, Field Techs, Drivers, and leadership.\nDrives timely updates during incidents.\nProvides input on scheduling, staffing, and training needs.\nHelps build strong team culture and operational discipline.\nWhat We're Looking For\n\nExperience:\n\n1+ years in logistics, dispatch, fleet operations, or command-center environments.\nProven experience coordinating on-shift teams or live operational logistics.\n\nBackground:\n\nStrong understanding of operational control centers, dispatch coordination, or multi-route fleet management.\nProven ability to manage live operations, resolve escalations, and maintain composure under pressure.\n\nIndustry Knowledge:\n\nFamiliarity with transportation, logistics, or autonomous vehicle operations.\nUnderstanding of FMCSA regulations, safety protocols, and field coordination workflows.\n\nStrong Communicator:\n\nSkilled at real-time decision-making and communication in high-pressure or customer-facing scenarios.\nAdept at translating complex operational data into clear, actionable updates for both internal and external stakeholders.\n\nLeadership Mindset:\n\nLeads with composure and accountability, ensuring the team operates with urgency and precision.\nBuilds a strong culture of accountability, teamwork, and continuous improvement.\nWhy Join Kodiak?\n\nAt Kodiak, you'll work at the forefront of autonomous trucking, helping shape safety and compliance frameworks that will define the industry. Your work will directly contribute to real-world deployments, regulatory readiness, and the safe scaling of breakthrough technology. Join us in creating the foundation that will make autonomous trucking not only possible, but trusted and safe at scale.\n\nWhat we offer:\n\nCompetitive compensation package including equity and biannual bonuses\nExcellent Medical, Dental, and Vision plans\nGenerous PTO and parental leave policies\nLong Term Disability, Short Term Disability, Life Insurance\nWellbeing Benefits - Headspace, One Medical, Gympass, Spring Health\nFidelity 401(k)\nCommuter, FSA, Dependent Care FSA, HSA\nVarious incentive programs (referral bonuses, patent bonuses, etc.)\n\nAt Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.\n\nIn alignment with its business operations, Kodiak adheres to all relevant statutes, regulations, and administrative prerequisites. Accordingly, roles that carry more sensitive requirements may be limited to candidates that can satisfy additional scrutiny and eligibility for such positions may hinge on verification of a candidate's residence, U.S. person status, and/or citizenship status. Should the position require, and Kodiak determines that a candidate's residence, U.S. person status, and/or citizenship status necessitate an export license, bar the candidate from the position, or otherwise fall under national security-related restrictions, Kodiak will consider the candidate for alternative positions unaffected by such restrictions, under terms and conditions set forth at Kodiak's sole discretion, or, as an alternative, opt not to proceed with the candidate's application. If applicable, Kodiak may provide visa sponsorship for eligible candidates.\n\nWe use a third-party AI tool (Endorsed) to assist in the initial screening of applications. As part of the evaluation process, we provide Endorsed with job requirements and candidate-submitted applications. Final hiring decisions are made by our human recruitment team, and no automated system makes the ultimate decision regarding hiring. Certain features of the platform may qualify it as an Automated Employment Decision Tool (AEDT) under applicable regulations. We began using Endorsed on January 1, 2026. You can review the independent bias audit report covering our use of Endorsed [here](https://endorsed.com/local-law-144). By submitting your application, you acknowledge that your application may be processed by AI systems as part of the screening and selection process. If you have any questions or would like to request a separate review of your application, please contact careers@kodiak.ai with \"Separate Review Request\" in the email subject line.","datePosted":"2026-09-27T09:17:02.951Z","dateModified":"2026-09-27T09:17:02.951Z","hiringOrganization":{"@type":"Organization","name":"Kodiak","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lancaster","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7768e95ec5e34f5a7ea8564"},"url":"https://jobsearcher.com/jobs/a7768e95ec5e34f5a7ea8564"}}