{"schemaVersion":"jobsearcher.job.v1","id":"a75a2c77e3ab4c8229b58fba","url":"https://jobsearcher.com/jobs/a75a2c77e3ab4c8229b58fba","canonicalUrl":"https://jobsearcher.com/jobs/a75a2c77e3ab4c8229b58fba","title":"Supply Operations Manager","description":"Who We Are\nHyperbolic Labs is on a mission to democratize AI by breaking down the barriers to computing power with our Open-Access AI Cloud. By aggregating computing resources across the globe, we offer an innovative GPU marketplace and AI inference service that promise affordability and accessibility for all. As pioneers at the intersection of AI and open-source technology, we believe in an open future where AI innovation is limited only by imagination, not by access to resources. We're looking for forward-thinking individuals who share our passion for making AI universally accessible, secure, and affordable. Join us in building a platform that empowers innovators everywhere to turn their visionary AI projects into reality.\nAs we prepare for growth after our Series A, our team — led by co-founders with PhDs in AI, Math, and Computer Science — is poised to redefine computing.\nAbout the Role\nHyperbolic is looking for a highly organized and detail-oriented Supply Operations Manager to support the day-to-day operations of our growing GPU supply network.\nThis role will own the operational relationship with our existing infrastructure suppliers, from contract administration and payment reconciliation to recurring supplier check-ins and issue resolution. You will work closely with our Supply, Finance, Legal, Engineering, and Product teams to ensure supplier agreements are accurately executed, invoices are properly reconciled, and operational commitments are consistently tracked and fulfilled.\nBeyond execution, you will help design the systems, processes, and sources of truth that allow our supply operations to scale. As our supplier network grows, the structure you build will determine how efficiently we grow with it.\nThis is a role for someone with exceptional attention to detail. You will be responsible for managing contracts and payments involving significant financial commitments, and small errors can have meaningful operational or financial consequences. The ideal candidate is rigorous, dependable, proactive, and comfortable creating structure in a fast-moving environment.\nWhat You'll Do\nContract and Commercial Operations\nManage the operational lifecycle of supplier contracts, order forms, amendments, renewals, and related documentation.\nReview executed commercial terms against company standards, and ensure key obligations, including pricing, contract dates, payment terms, service-level commitments, notice periods, and termination provisions, are accurately recorded, tracked, and flagged when they deviate from our standards.\nMaintain a centralized and reliable source of truth for all active supplier agreements.\nCoordinate with Legal, Finance, and Supply leadership to ensure contracts are properly reviewed, signed, and implemented.\nProactively flag upcoming renewals, payment deadlines, notice periods, and contractual risks.\nInvoice and Payment Reconciliation\nReview supplier invoices against contracted rates, actual capacity delivered, uptime, service credits, and usage data.\nInvestigate discrepancies involving billing periods, GPU counts, hourly rates, downtime, credits, deposits, and other charges.\nIdentify service credits owed to Hyperbolic under supplier SLAs and ensure they are claimed and recovered.\nPartner with Finance and internal technical teams to validate invoice accuracy before payments are approved.\nMaintain clear reconciliation records and ensure outstanding discrepancies are resolved promptly.\nTrack deposits, prepayments, recurring payments, true-ups, credits, and other supplier-related financial obligations.\nSupplier Relationship Management\nOwn the ongoing operational relationship with existing suppliers.\nLead biweekly supplier check-ins and prepare clear agendas, updates, action items, and follow-ups.\nTrack open issues related to capacity delivery, maintenance, billing, performance, support, and contractual obligations.\nEnsure internal and external owners are aligned on deadlines and next steps.\nBuild strong, professional relationships with supplier operations, finance, sales, and technical teams.\nEscalate material risks or unresolved issues to the appropriate internal stakeholders.\nSystems and Operational Coordination\nCoordinate supplier onboarding, capacity handoffs, testing windows, and operational readiness.\nPartner with Engineering to track infrastructure performance, downtime, maintenance, and other issues that may affect billing or supplier commitments.\nDesign and maintain repeatable workflows, templates, dashboards, and documentation that make supply operations more scalable and less dependent on any single person.\nIdentify gaps in existing processes and proactively implement improvements.\nProvide regular reporting on supplier health, contractual obligations, invoice status, and unresolved risks.\nWhat We're Looking For\n3+ years of experience in operations, business operations, procurement, finance operations, vendor management, or a similar role.\nExceptional attention to detail and a demonstrated ability to manage complex information without losing accuracy.\nExperience reviewing contracts, invoices, pricing terms, or financial reconciliations.\nA systems mindset: you don't just complete tasks, you build the process so the task runs better next time.\nStrong project-management skills, with the ability to track multiple stakeholders, deadlines, and dependencies simultaneously.\nExcellent written and verbal communication skills.\nStrong judgment and the ability to identify inconsistencies, ask the right questions, and escalate issues appropriately.\nComfort operating in a fast-paced startup environment where processes are still being developed.\nHigh level of ownership: you follow issues through to resolution rather than simply handing them off.\nProficiency with spreadsheets and the ability to work confidently with pricing, usage, and payment data.\nNice to Have\nExperience working with cloud infrastructure, data centers, GPU providers, neoclouds, or other technical infrastructure suppliers.\nExperience in procurement, accounts payable, contract administration, or vendor operations.\nFamiliarity with infrastructure pricing models, including hourly usage, reserved capacity, prepayments, service credits, and revenue-sharing arrangements.\nExperience building operational processes and systems from the ground up.\nWhat Success Looks Like\nSupplier contracts and commercial obligations are accurately documented and consistently tracked, with a single reliable source of truth.\nInvoices are thoroughly reconciled, and billing discrepancies are identified before payments are made.\nService credits owed to Hyperbolic are identified, claimed, and recovered.\nSupplier check-ins are structured, productive, and followed by clear action items.\nOperational and financial issues are proactively surfaced and resolved.\nInternal teams have a reliable, up-to-date view of supplier relationships, payments, commitments, and risks.\nHyperbolic's supply operations become more scalable, organized, and predictable as the supplier network grows.\nHyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","company":"Hyperbolic Labs","rawCompany":"hyperbolic labs","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-05T16:12:55.838Z","occupations":[{"code":"11-3071.04","title":"Supply Chain Managers","slug":"supply-chain-managers"},{"code":"11-3061.00","title":"Purchasing Managers","slug":"purchasing-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"},{"code":"423430","title":"Computer and Computer Peripheral Equipment and Software Merchant Wholesalers","slug":"computer-and-computer-peripheral-equipment-and-software-merchant-wholesalers"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Supply Operations Manager","description":"Who We Are\nHyperbolic Labs is on a mission to democratize AI by breaking down the barriers to computing power with our Open-Access AI Cloud. By aggregating computing resources across the globe, we offer an innovative GPU marketplace and AI inference service that promise affordability and accessibility for all. As pioneers at the intersection of AI and open-source technology, we believe in an open future where AI innovation is limited only by imagination, not by access to resources. We're looking for forward-thinking individuals who share our passion for making AI universally accessible, secure, and affordable. Join us in building a platform that empowers innovators everywhere to turn their visionary AI projects into reality.\nAs we prepare for growth after our Series A, our team — led by co-founders with PhDs in AI, Math, and Computer Science — is poised to redefine computing.\nAbout the Role\nHyperbolic is looking for a highly organized and detail-oriented Supply Operations Manager to support the day-to-day operations of our growing GPU supply network.\nThis role will own the operational relationship with our existing infrastructure suppliers, from contract administration and payment reconciliation to recurring supplier check-ins and issue resolution. You will work closely with our Supply, Finance, Legal, Engineering, and Product teams to ensure supplier agreements are accurately executed, invoices are properly reconciled, and operational commitments are consistently tracked and fulfilled.\nBeyond execution, you will help design the systems, processes, and sources of truth that allow our supply operations to scale. As our supplier network grows, the structure you build will determine how efficiently we grow with it.\nThis is a role for someone with exceptional attention to detail. You will be responsible for managing contracts and payments involving significant financial commitments, and small errors can have meaningful operational or financial consequences. The ideal candidate is rigorous, dependable, proactive, and comfortable creating structure in a fast-moving environment.\nWhat You'll Do\nContract and Commercial Operations\nManage the operational lifecycle of supplier contracts, order forms, amendments, renewals, and related documentation.\nReview executed commercial terms against company standards, and ensure key obligations, including pricing, contract dates, payment terms, service-level commitments, notice periods, and termination provisions, are accurately recorded, tracked, and flagged when they deviate from our standards.\nMaintain a centralized and reliable source of truth for all active supplier agreements.\nCoordinate with Legal, Finance, and Supply leadership to ensure contracts are properly reviewed, signed, and implemented.\nProactively flag upcoming renewals, payment deadlines, notice periods, and contractual risks.\nInvoice and Payment Reconciliation\nReview supplier invoices against contracted rates, actual capacity delivered, uptime, service credits, and usage data.\nInvestigate discrepancies involving billing periods, GPU counts, hourly rates, downtime, credits, deposits, and other charges.\nIdentify service credits owed to Hyperbolic under supplier SLAs and ensure they are claimed and recovered.\nPartner with Finance and internal technical teams to validate invoice accuracy before payments are approved.\nMaintain clear reconciliation records and ensure outstanding discrepancies are resolved promptly.\nTrack deposits, prepayments, recurring payments, true-ups, credits, and other supplier-related financial obligations.\nSupplier Relationship Management\nOwn the ongoing operational relationship with existing suppliers.\nLead biweekly supplier check-ins and prepare clear agendas, updates, action items, and follow-ups.\nTrack open issues related to capacity delivery, maintenance, billing, performance, support, and contractual obligations.\nEnsure internal and external owners are aligned on deadlines and next steps.\nBuild strong, professional relationships with supplier operations, finance, sales, and technical teams.\nEscalate material risks or unresolved issues to the appropriate internal stakeholders.\nSystems and Operational Coordination\nCoordinate supplier onboarding, capacity handoffs, testing windows, and operational readiness.\nPartner with Engineering to track infrastructure performance, downtime, maintenance, and other issues that may affect billing or supplier commitments.\nDesign and maintain repeatable workflows, templates, dashboards, and documentation that make supply operations more scalable and less dependent on any single person.\nIdentify gaps in existing processes and proactively implement improvements.\nProvide regular reporting on supplier health, contractual obligations, invoice status, and unresolved risks.\nWhat We're Looking For\n3+ years of experience in operations, business operations, procurement, finance operations, vendor management, or a similar role.\nExceptional attention to detail and a demonstrated ability to manage complex information without losing accuracy.\nExperience reviewing contracts, invoices, pricing terms, or financial reconciliations.\nA systems mindset: you don't just complete tasks, you build the process so the task runs better next time.\nStrong project-management skills, with the ability to track multiple stakeholders, deadlines, and dependencies simultaneously.\nExcellent written and verbal communication skills.\nStrong judgment and the ability to identify inconsistencies, ask the right questions, and escalate issues appropriately.\nComfort operating in a fast-paced startup environment where processes are still being developed.\nHigh level of ownership: you follow issues through to resolution rather than simply handing them off.\nProficiency with spreadsheets and the ability to work confidently with pricing, usage, and payment data.\nNice to Have\nExperience working with cloud infrastructure, data centers, GPU providers, neoclouds, or other technical infrastructure suppliers.\nExperience in procurement, accounts payable, contract administration, or vendor operations.\nFamiliarity with infrastructure pricing models, including hourly usage, reserved capacity, prepayments, service credits, and revenue-sharing arrangements.\nExperience building operational processes and systems from the ground up.\nWhat Success Looks Like\nSupplier contracts and commercial obligations are accurately documented and consistently tracked, with a single reliable source of truth.\nInvoices are thoroughly reconciled, and billing discrepancies are identified before payments are made.\nService credits owed to Hyperbolic are identified, claimed, and recovered.\nSupplier check-ins are structured, productive, and followed by clear action items.\nOperational and financial issues are proactively surfaced and resolved.\nInternal teams have a reliable, up-to-date view of supplier relationships, payments, commitments, and risks.\nHyperbolic's supply operations become more scalable, organized, and predictable as the supplier network grows.\nHyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.","datePosted":"2026-08-05T16:12:55.838Z","dateModified":"2026-08-05T16:12:55.838Z","hiringOrganization":{"@type":"Organization","name":"Hyperbolic Labs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a75a2c77e3ab4c8229b58fba"},"url":"https://jobsearcher.com/jobs/a75a2c77e3ab4c8229b58fba"}}