{"schemaVersion":"jobsearcher.job.v1","id":"a744f5eedbdf9f8e42e37b3f","url":"https://jobsearcher.com/jobs/a744f5eedbdf9f8e42e37b3f","canonicalUrl":"https://jobsearcher.com/jobs/a744f5eedbdf9f8e42e37b3f","title":"Implementation Manager","description":"Implementation ManagerArcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success.At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.In 3 months:Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiativesManage components of the implementation such as integration workstreamsIn 6 months:Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configurationIndependently manage multiple components of the implementation, including data integration and module implementationsIn 12 months:Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platformObtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practicesContribute to implementation process improvement initiatives, defining best practices and improving tools and documentationWhat You'll Be Doing:Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go liveEducating customer resources on Arcadia's technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracyEstablishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports statusEscalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia's products and service capabilitiesResponsible for customer communications. Owning all standing and ad-hoc project meetingsCoordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behindDemonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architectureClearly communicating program/project status, issues, risks, plans, etc. to senior managementPerforming other related duties as assigned or requestedWhat You'll Bring:Bachelor's degree in related fieldAt least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risksExtensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platformExperience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQLWould Love for You to Have:Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholdersStrong problem solving, interpersonal, and organizational skillsTeam attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teamsWhat You'll Get:Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive careA flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional developmentBe a member of the Arcadian and Barkadian Community$100,000 - $135,000 a year","company":"Arcadia","rawCompany":"arcadia","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-10-15T12:49:56.191Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Implementation Manager","description":"Implementation ManagerArcadia is dedicated to happier, healthier days for all. We transform diverse data into a unified fabric for health. Our platform delivers actionable insights for our customers to advance care and research, drive strategic growth, and achieve financial success.At Arcadia.io, an Implementation Manager (IM) is a highly capable project leader who does what it takes to successfully deliver our product and is the one person responsible for bringing the customer live. This role is the single nexus of a customer getting value out of Arcadia and Arcadia getting value out of their customer. The IM provides the first interaction and touchpoint throughout the relationship. As a result the IM makes a meaningful contribution to retention and the customer experience.Implementation Managers have complete responsibility for the end-to-end design, execution, and management of implementation activities. IMs commit to running large, complex implementation projects at high quality and speed to accelerate the path to value for our customers.The ideal candidate is highly organized, can manage competing priorities, understand data architecture and can communicate effectively with technical functions, client, business and clinical teams.In 3 months:Learn about our platform, industry, and internal processes; complete onboarding requirements and Arcadia Core Platform Certification Engage with leading customers, participating in the development and execution of complex implementation plans and supporting client discussions and working sessions around implementation initiativesManage components of the implementation such as integration workstreamsIn 6 months:Get to know the ins and outs of our technical implementation process; demonstrate knowledge of client data and platform configurationIndependently manage multiple components of the implementation, including data integration and module implementationsIn 12 months:Independently manage an implementation from contract signature to go live, including all aspects of developing an implementation plan, managing project status, handling risks and issues, and coordinating across teams to deliver a successful implementation of our platformObtain advanced certification on at least 1 additional module, demonstrating your knowledge of industry context, product functionality, and implementation best practicesContribute to implementation process improvement initiatives, defining best practices and improving tools and documentationWhat You'll Be Doing:Running product implementations, developing project plan and coordinating kickoff, product installation, validation, training, and go liveEducating customer resources on Arcadia's technical implementation processes, product architecture / functionality, best practices around complex healthcare data integration and platform usage to drive quality improvement. Analyzing and managing cost / utilization, and improve risk adjustment accuracyEstablishing engagement goals, priorities, and timelines. Developing a detailed project plan oriented around customer and internal objectives. Managing tasks on a day-to-day basis and reports statusEscalating and leading resolution of risks and issues including understanding complex technical challenges. Designing custom solutions leveraging Arcadia's products and service capabilitiesResponsible for customer communications. Owning all standing and ad-hoc project meetingsCoordinating customer, internal, and third-party activities. Ensuring project team collaboration and early escalation if project is tracking behindDemonstrating strong organizational, presentation, and customer service skills; Communicating effectively on data structures and platform architectureClearly communicating program/project status, issues, risks, plans, etc. to senior managementPerforming other related duties as assigned or requestedWhat You'll Bring:Bachelor's degree in related fieldAt least 3 years leading account implementation processes in the software or technology arena in healthcare, preferably with claims and clinical data integration; in depth knowledge of and up to date hands-on experience with project management principles, tools and methods; ability to identify and effectively mitigate project- and account-level risksExtensive healthcare experience, including industry knowledge of population health and value-based care required, including ability to master an in-depth understanding of our solutions, client strategic context, and industry trends to effectively advise clients as a trusted advisor in leveraging the data asset and platformExperience with data aggregation and analysis with EHR and claims data strongly preferred, including experience with Tableau, QlikView, and SQLWould Love for You to Have:Excellent presentation and communication skills, including ability to create powerful materials in Microsoft PowerPoint, Excel, Word, etc. Must have the ability to lead successful client meetings with executive, operational, clinical, and technical stakeholdersStrong problem solving, interpersonal, and organizational skillsTeam attitude and the ability to foster team atmosphere within each project team; ability to work effectively with remote teamsWhat You'll Get:Be a part of a mission driven company that is transforming the healthcare industry by changing the way patients receive careA flexible, remote friendly company with personality and heartEmployee driven programs and initiatives for personal and professional developmentBe a member of the Arcadian and Barkadian Community$100,000 - $135,000 a year","datePosted":"2026-10-15T12:49:56.191Z","dateModified":"2026-10-15T12:49:56.191Z","hiringOrganization":{"@type":"Organization","name":"Arcadia","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a744f5eedbdf9f8e42e37b3f"},"url":"https://jobsearcher.com/jobs/a744f5eedbdf9f8e42e37b3f"}}