{"schemaVersion":"jobsearcher.job.v1","id":"a7388999c210b2aa8e32bb2c","url":"https://jobsearcher.com/jobs/a7388999c210b2aa8e32bb2c","canonicalUrl":"https://jobsearcher.com/jobs/a7388999c210b2aa8e32bb2c","title":"CPC Processor – Customer Support","description":"Job Description: Answer and conduct business on the telephone while maintaining excellent Customer ServiceAnswering the release of information related to telephone calls and inquiries accurately and in a timely mannerReview, research, resolve, and respond to inquiries that are received via telephone, email, or written correspondenceDocument all calls, inquiries and resolutions in detail in appropriate areas of our software systemsFollow all department and/or site-specific processes and procedures accordinglyMeet and maintain the department's productivity and quality assurance expectationsResponsible for following all company policies and procedures as posted or communicated by managementMaintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidenceMaintains a high level of professionalism and good rapport with co-workers and members of managementRequirements: High school diploma or equivalentFriendly, professional manner of communicationExperience with a multi-line phone systemComputer proficiency in MS-Office at an intermediate/advanced levelExperience in Data Entry, Medical Records, Health Care, Insurance Claims Processing, Proof Reading/Editing of DocumentsAbility to stay organized while working quicklyStrong attention to detailPassing the annual Introductory HIPAA examinationRequired to take and pass a 90-day ROI Certification courseBenefits: Health screenings and vaccination requirementsReasonable accommodations for individuals with disabilitiesCommitment to a diverse team and workplaceEqual Employment Opportunity employer","company":"Remote Rocketship","rawCompany":"remoterocketship","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-05-15T00:07:34.730Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"CPC Processor – Customer Support","description":"Job Description: Answer and conduct business on the telephone while maintaining excellent Customer ServiceAnswering the release of information related to telephone calls and inquiries accurately and in a timely mannerReview, research, resolve, and respond to inquiries that are received via telephone, email, or written correspondenceDocument all calls, inquiries and resolutions in detail in appropriate areas of our software systemsFollow all department and/or site-specific processes and procedures accordinglyMeet and maintain the department's productivity and quality assurance expectationsResponsible for following all company policies and procedures as posted or communicated by managementMaintain confidentiality by keeping all information seen and heard within the boundaries of the role in the strictest confidenceMaintains a high level of professionalism and good rapport with co-workers and members of managementRequirements: High school diploma or equivalentFriendly, professional manner of communicationExperience with a multi-line phone systemComputer proficiency in MS-Office at an intermediate/advanced levelExperience in Data Entry, Medical Records, Health Care, Insurance Claims Processing, Proof Reading/Editing of DocumentsAbility to stay organized while working quicklyStrong attention to detailPassing the annual Introductory HIPAA examinationRequired to take and pass a 90-day ROI Certification courseBenefits: Health screenings and vaccination requirementsReasonable accommodations for individuals with disabilitiesCommitment to a diverse team and workplaceEqual Employment Opportunity employer","datePosted":"2026-05-15T00:07:34.730Z","dateModified":"2026-05-15T00:07:34.730Z","hiringOrganization":{"@type":"Organization","name":"Remote Rocketship","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a7388999c210b2aa8e32bb2c"},"url":"https://jobsearcher.com/jobs/a7388999c210b2aa8e32bb2c"}}