Solutions Engineer Manager - Austin
Company DescriptionWise is a global technology company, building the best way to move and manage the world's money.Min fees. Max ease. Full speed.Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.As part of our team, you will be helping us create an entirely new network for the world's money.For everyone, everywhere.More about our mission and what we offer.Job DescriptionWe're looking for a Solutions Engineering Manager to lead a team of technical Solutions Engineers who help partners and enterprise customers integrate with our global money movement platform.You'll manage a team of direct reports, drive high-quality integrations, and shape the future of a platform built to make cross-border money movement instant, convenient, transparent, and as cheap as possible.This role is ideal for someone with 6+ years of SE experience along with, 3+ years leading or managing Solutions Engineers or customer-facing technical teams.Your role in the team:You'll be responsible for the overall health and productivity of your team. Directly managing, coaching, and developing Solutions Engineers. Defining strong, clear goals that align with Wise Platform's objectives and supporting the team in achieving them.Provide clear direction, feedback, and career development paths. Helping them to make data-driven decisions.You'll have an overview of the region's plans, opportunities and challenges, having direct input as a decision maker in collaboration with Delivery and Commercial leads.You'll support your team in delivering high quality, efficient and scalable solutions to our partners.You'll get to work closely with Product Engineering teams to influence product development to meet our partner's needs.Guide customers through technical discovery, solution design, build, test, and launchEnsure integrations fully leverage our global accounts, payouts, FX, and compliance APIsRemove blockers and improve customer onboarding efficiencyBring customer insights into roadmap decisionsAdvocate for better APIs, reliability, and developer experienceHelp scale infrastructure for new markets, partners, and corridorsKey Concepts:Lead & Grow a Solutions Engineering TeamDeliver High-Quality IntegrationsPartner With Product & EngineeringDrive Impact on Our MissionYour team directly helps build an infrastructure where moving money across borders is:FasterCheaperMore transparentMore globalEffortless for customers and partnersQualifications6+ years solutions and architecting experience3+ years managing or directly leading Solutions Engineers / technical integration teamsStrong technical depth with APIs, distributed systems, and cloud platformsSkilled in coaching, hiring, and building great teamsComfortable operating cross-functionally and with external customersClear communicator, strong problem solver, mission-drivenAdditional InformationCompetitive compensation + equityAutonomy to shape the Solutions Engineering functionHigh-impact work that unlocks global money movementTransparent, mission-first engineering cultureFlexible working and strong learning/development supportFor everyone, everywhere. We're people building money without borders - without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.We're proud to have a truly international team, and we celebrate our differences.Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.If you want to find out more about what it's like to work at Wise visit Wise.Jobs.Keep up to date with life at Wise by following us on LinkedIn and Instagram.