Client Service Associate (CSA) - Wealth Mgmt
<h3>Why a Great Opportunity</h3><p>International Company growing very rapidly in the US. </p><br/><h3>Job Description</h3><p><strong>Windchill System Administrator/Architect – Utah, Colorado or Arizona</strong></p><p>Reports to: Engineering Systems Manager</p><p> </p><p><strong>Major Purpose</strong></p><p>The duties of the Windchill System Administrator/Architect is to install, configure and customize Windchill products for company users. </p><p>Other responsibilities include:</p><ul><li>providing technical support;</li><li>server management;</li><li>network or database administration;</li><li>delivering overall Windchill system architecture; </li><li>understanding and defining business requirements; </li><li>developing and implementing solutions in Windchill; and </li><li>providing training and documentation to support transition to BAU.</li></ul><p>This role is part of the wider company Engineering systems team. As such, it is imperative that this role work collaboratively to deliver an overall solution.</p><p> </p><p><strong>Major Duties</strong></p><p>Duties of the Windchill System Administrator/Architect include, but are not limited to:</p><ul><li>Deliver and manage implementations of PTC Windchill Product Lifecycle Management (PLM) suite including PDMlink, MPMLink, Service Parts, PartsLink and Thingworx Platform.</li><li>Install, configure and maintain Windchill tools including third party software as applicable.</li><li>Participate in the design, development, installation, configuration and testing of Windchill solutions.</li><li>Provide remote administration of COMPANY’s Windchill environment. This includes but not limited to the following: <ul><li>system monitoring;</li><li>reviewing systems logs for errors;</li><li>system patches; </li><li>clean up unreferenced files; </li><li>maintenance build updates;</li><li>tuning; and</li><li>issue resolution.</li></ul></li><li>Coordinate the creation, deployment and review of COMPANY standards and procedures relevant to COMPANY Engineering Windchill system. </li><li>Provide training and technical support to COMPANY Engineering Systems teams in the deployment and use of COMPANY Engineering Windchill system in conjunction with the COMPANY Learning Management System.</li><li>Coordinate with other team leaders to develop and implement solutions to address COMPANY systems inefficiencies that best serve COMPANY’s manufacturing-focused business.</li></ul><p> </p><br/><h3>Qualifications</h3><p><strong>REQUIRED</strong></p><ul><li>PTC Windchill experience relating to installing, upgrading, integrating and migrating a Windchill environment;</li><li>Excellent verbal/written communication skills are required for multi-faceted interactions with all levels of personnel within the organisation.</li><li>Proficient/Advanced in Microsoft Office Suite; and</li><li>IT skill based experience. </li></ul><p><strong>DESIRABLE </strong></p><ul><li>Bachelor’s degree in Engineering, computer science, or a related field;</li><li>Knowledge of ERP systems (such as Microsoft Dynamics AX/D365);</li><li>Experience working with CAD product structures/data model management techniques and best practices;</li><li>Capable of performing in a collaborative engineering environment working closely with multi-disciplinary teams;</li><li>Knowledge of Configuration Management Industry Standards (CMII);</li><li>Proficient/Advanced in Atlassian Confluence;</li><li>Experience working with Windchill in our manufacturing or mining industry would be highly regarded; and</li><li>Experience in gathering PLM business requirements and system development and deployment.</li></ul>