{"schemaVersion":"jobsearcher.job.v1","id":"a6fdcf3fa360e3dcf5bd4fea","url":"https://jobsearcher.com/jobs/a6fdcf3fa360e3dcf5bd4fea","canonicalUrl":"https://jobsearcher.com/jobs/a6fdcf3fa360e3dcf5bd4fea","title":"Service Technician II","description":"At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.\nAbout the Position\nService Technician II is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment (MHE), automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.\n\nFunctions\nResponsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed.\nPerforms corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards.\nMaintains regular communication with site managers, supervisors, and operations leaders regarding equipment status, service requirements, project timelines, work progress, delays, or obstacles that may impact operations or customer commitments\nMeet or exceed established performance metrics including service response times, first-time fix rates, and preventive maintenance completion schedules\nManage equipment condition and support repair readiness by reporting damage, coordinating required parts, and maintaining accurate service and inventory records.\nCommunicate with Parts team on parts and supplies needed to maintain equipment.\nMaintain parts inventory and repair records for all equipment by completing accurate paperwork.\nAccess and navigate original equipment manufacturer (OEM) software platforms to perform diagnostics, troubleshooting, and equipment programming\nUse OEM software, service manuals, wiring diagrams, and parts schematics to diagnose mechanical, electrical, and hydraulic issues and perform required adjustments or replacements.\nAchieve and maintain minimum 80% technician efficiency or 100% PM completion monthly by maximizing billable work hours relative to total available work time\nConducts routine inspections of equipment and safety devices to ensure compliance with OSHA, facility, and manufacturer standards.\nUnderstanding of Occupational Safety and Health Administration (OSHA) regulations applicable to material handling equipment, industrial maintenance, and field service operations.\nMust interact with customers and coworkers in a professional manner.\nResponsible for general cleanliness of service area always.\nConduct thorough monthly inspections of assigned service vehicle or shop workspace according to company checklist and schedule\nMaintain organized, clean, and efficient workspace in service vehicle or shop area following 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain)\nKnowledge of customer facility-specific safety requirements, site access protocols, and contractor safety orientation procedures\nSupport the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better\n\nQualifications\nHigh school diploma, G.E.D. or tech school graduate required.\n2-4 years of mechanic experience; preferably prior experience with repair and maintenance of material handling equipment, automated systems, and conveyors, or similar equipment.\nASE Certification preferred. Silver and/or Gold Certification preferred.\nElectrical journeyman certification preferred.\nElectrical and pneumatic experience preferred.\nAbility to troubleshoot mechanical and electrical problems on multiple types of equipment.\nProficiency using email, work order management software, and mobile applications for daily job functions\nAble to read and understand electrical and hydraulic system schematics.\nSelf-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.\nMust be able to frequently lift/carry/push/pull up to 50 lbs.\nSupply own mechanic technician hand tools.\nMust be able to safely operate lift trucks.\n\nCompetencies\nAction Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.\nCollaborates - Building partnerships and working collaboratively with others to meet shared objectives.\nDecision Quality - Making good and timely decisions that keep the organization moving forward.\nOptimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.\nSituational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.\n\nTravel Requirements\nThis position is expected to travel approximately 25% or less.\nA passport is not required, but recommended.\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/\nDisclosures\nThe statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nKenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.\nPer company policy, all internal job postings expire 14 days from the date they are posted.\nThe approximate pay range for this job is:\n$25.14 - $37.70\nBenefits offered:\n\nMedical insurance including HSA, HRA and FSA accounts\nSupplemental insurance including critical illness, hospital indemnity, accidental injury\nDental Insurance\nVision Insurance\nBasic Life and Supplemental Life\nShort Term and Long Term Disability\nPaid Parental Leave\n401(k)\nPaid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)\nEmployer Paid Holidays- 10 days\nKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.\n\nKenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.\n\nhttps://www.eeoc.gov/poster\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/","company":"Kenco","rawCompany":"kenco","city":"Mapleton","state":"IL","isRemote":false,"isActive":true,"createdAt":"2026-08-05T01:27:41.505Z","occupations":[],"industries":[],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Service Technician II","description":"At Kenco Logistics, you’re more than just a team member—you’re part of a company that values innovation, integrity, and a strong commitment to its people. As one of the leading 3PL providers in the U.S., Kenco offers a dynamic and supportive work environment where your ideas matter and your growth is a priority. With a focus on safety, sustainability, and continuous improvement, Kenco empowers employees to make a real impact in the supply chain industry while building rewarding careers. Join a company where your contributions help move the world forward—one shipment at a time.\nAbout the Position\nService Technician II is responsible for performing general maintenance, repairs and preventative maintenance with all Material Handling Equipment (MHE), automated systems, and conveyors involving all customers and vendors of Kenco Fleet Services.\n\nFunctions\nResponsible for scheduling Planned Maintenance (PM) of all Fleet Services Equipment, automated systems, and conveyors, and keeping updated records of PM's completed.\nPerforms corrective repairs and preventive maintenance on MHE, batteries, automated systems and conveyors in accordance with site and original equipment manufacturer standards.\nMaintains regular communication with site managers, supervisors, and operations leaders regarding equipment status, service requirements, project timelines, work progress, delays, or obstacles that may impact operations or customer commitments\nMeet or exceed established performance metrics including service response times, first-time fix rates, and preventive maintenance completion schedules\nManage equipment condition and support repair readiness by reporting damage, coordinating required parts, and maintaining accurate service and inventory records.\nCommunicate with Parts team on parts and supplies needed to maintain equipment.\nMaintain parts inventory and repair records for all equipment by completing accurate paperwork.\nAccess and navigate original equipment manufacturer (OEM) software platforms to perform diagnostics, troubleshooting, and equipment programming\nUse OEM software, service manuals, wiring diagrams, and parts schematics to diagnose mechanical, electrical, and hydraulic issues and perform required adjustments or replacements.\nAchieve and maintain minimum 80% technician efficiency or 100% PM completion monthly by maximizing billable work hours relative to total available work time\nConducts routine inspections of equipment and safety devices to ensure compliance with OSHA, facility, and manufacturer standards.\nUnderstanding of Occupational Safety and Health Administration (OSHA) regulations applicable to material handling equipment, industrial maintenance, and field service operations.\nMust interact with customers and coworkers in a professional manner.\nResponsible for general cleanliness of service area always.\nConduct thorough monthly inspections of assigned service vehicle or shop workspace according to company checklist and schedule\nMaintain organized, clean, and efficient workspace in service vehicle or shop area following 5S methodology (Sort, Set in Order, Shine, Standardize, Sustain)\nKnowledge of customer facility-specific safety requirements, site access protocols, and contractor safety orientation procedures\nSupport the Kenco Operating System by identifying ways to work more safely, efficiently, and effectively, and sharing ideas that help the team and company get better\n\nQualifications\nHigh school diploma, G.E.D. or tech school graduate required.\n2-4 years of mechanic experience; preferably prior experience with repair and maintenance of material handling equipment, automated systems, and conveyors, or similar equipment.\nASE Certification preferred. Silver and/or Gold Certification preferred.\nElectrical journeyman certification preferred.\nElectrical and pneumatic experience preferred.\nAbility to troubleshoot mechanical and electrical problems on multiple types of equipment.\nProficiency using email, work order management software, and mobile applications for daily job functions\nAble to read and understand electrical and hydraulic system schematics.\nSelf-motivated, self-directed, highly responsible, and able to work both independently and as part of a team.\nMust be able to frequently lift/carry/push/pull up to 50 lbs.\nSupply own mechanic technician hand tools.\nMust be able to safely operate lift trucks.\n\nCompetencies\nAction Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.\nCollaborates - Building partnerships and working collaboratively with others to meet shared objectives.\nDecision Quality - Making good and timely decisions that keep the organization moving forward.\nOptimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement.\nSituational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations.\n\nTravel Requirements\nThis position is expected to travel approximately 25% or less.\nA passport is not required, but recommended.\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/\nDisclosures\nThe statements above are intended to describe the general nature and level of work being performed by employees assigned to this job. Other duties may be assigned as needed. The physical demands and work environment described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nKenco is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.\nPer company policy, all internal job postings expire 14 days from the date they are posted.\nThe approximate pay range for this job is:\n$25.14 - $37.70\nBenefits offered:\n\nMedical insurance including HSA, HRA and FSA accounts\nSupplemental insurance including critical illness, hospital indemnity, accidental injury\nDental Insurance\nVision Insurance\nBasic Life and Supplemental Life\nShort Term and Long Term Disability\nPaid Parental Leave\n401(k)\nPaid Time Off approximately 2 weeks (accrual begins on Day 1 of employment)\nEmployer Paid Holidays- 10 days\nKenco strives to provide a supportive, professional environment for all employees. As a part of Kenco, we expect our team to uphold our three key pillars: be honest, serve, and get better. Each should strive for operational excellence, pursue innovation, and want to grow with our company.\n\nKenco Group is an Equal-Opportunity Employer. All employees and applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability, or any other characteristic protected by law.\n\nhttps://www.eeoc.gov/poster\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)\n\nhttps://www.kencogroup.com/ccpa-notice-at-collection-for-employees-and-applicants/","datePosted":"2026-08-05T01:27:41.505Z","dateModified":"2026-08-05T01:27:41.505Z","hiringOrganization":{"@type":"Organization","name":"Kenco","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mapleton","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a6fdcf3fa360e3dcf5bd4fea"},"url":"https://jobsearcher.com/jobs/a6fdcf3fa360e3dcf5bd4fea"}}