Body Shop Estimator
O'Daniel Auto Group is seeking to hire an experienced Automotive Body Shop Estimator to ensure the overall efficiency, profitability, and reputation of our auto body shop operations by providing timely, accurate, and customer-approved estimates for repair work. Customer service is a top priority; it's our job to turn a difficult situation around.We offer excellent customer service to all our customers. We believe that culture makes a difference, and we focus on building relationships with our employees, our customers, and our community.We offer:Competitive pay plan - salary commensurate with experienceHealthcare, Dental and Vision insurance options401(k)Automobile purchase programFast-paced work environmentA positive, professional work environmentResponsibilities - Body Shop Estimator:Greet customers and quickly assess their needs, understanding the difficulty of their situation.Work with customer and Body Shop Technicians to identify required repair work.Offer additional services and repairs to customers.Compute cost of replacement parts and labor to restore vehicle to condition specified by customer.Dispatch and maintain an organized workload.Enter itemized estimate on repair order and explain estimate to customer.Keep customer informed and updated throughout the repair process.Maintain Customer Satisfaction score at, or above designated standards.Meet dealership's standards for repair/order production.Requirements - Body Shop Estimator:Experience as an Automotive Body Shop Estimator is requiredAutomotive dealership experience is preferredGood communication and customer service skillsOrganized with good problem-solving skillsStrong record of positive Customer Satisfaction (CSI) resultsProfessional appearance and a positive attitudeValid driver's licenseMust be authorized to work in the U.S. and be a current residentResume must be uploaded, for immediate consideration. Send resume to Resume@odanielauto.com