{"schemaVersion":"jobsearcher.job.v1","id":"a67bf4d03f7443c72fd2f8fc","url":"https://jobsearcher.com/jobs/a67bf4d03f7443c72fd2f8fc","canonicalUrl":"https://jobsearcher.com/jobs/a67bf4d03f7443c72fd2f8fc","title":"Operations Associate","description":"Job Description\r\nGENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club. The associate provides the highest level of member service, maintains club cleanliness, and consistently demonstrates a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the club.\r\nPRIMARY JOB FUNCTIONS\r\nCustomer Service\r\nGreet members and guests upon arrival to the Club.\r\nCheck members in by verifying their membership.\r\nEnsure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.\r\nBook appointments, program, and class reservations for members and guests.\r\nProvide information regarding Club programming and facilities.\r\nDeliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.\r\nRepresent the club in a professional manner through image, dress, communication, and immediate follow through and response.\r\nProvide membership sales team with guest/prospect lead contact information.\r\nReception Desk Oversight (if applicable)\r\nOperate cash register.\r\nProcess payments.\r\nManage/handle cash and balance cash drawer each shift.\r\nPerform opening and/or closing duties, as required.\r\nAnswer and transfer phone calls.\r\nCreate and serve food and beverage items.\r\nPromote daily specials and encourage upgrades to each order.\r\nOperate cash register, process payments through cash or credit card handling and/or member account charges.\r\nMaintain a clean, safe work environment according to State and Local food safety standards.\r\nResponsible Beverage Service (RBS) state certification (if serving alcohol).\r\nPool Deck Oversight (if applicable)\r\nGreet members and guests upon arrival to the Pool Area.\r\nAct as a Host in the designated area or event space.\r\nWork with the F&B team to offer food and drinks from designated food outlets: act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up.\r\nOffer seating, make members/guests comfortable and provide a tour of pool deck amenities.\r\nCommunicate and book appointments for programs and events.\r\nProvide information regarding Club programming and facilities updates.\r\nAssist with maintaining refreshment stations: refill water, stock supplies and keep area clean.\r\nProvide towels as needed, assist with towel operation.\r\nParking Garage Oversight (if applicable)\r\nWarmly greet each member with a smile.\r\nCheck members and guests in by verifying their membership.\r\nWhen necessary, audit cars parked in garage.\r\nPerform any opening and/or closing duties, as required.\r\nAssist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas).\r\nDetail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.\r\nRestock vanity supplies and replenish inventory and janitorial products.\r\nMaintain a clean, safe work environment.\r\nAssist with laundry functions that include collecting, washing, drying, and folding towels.\r\nCommunication and Relationships\r\nCommunicate timely and follow up, as appropriate.\r\nActive participation in required events, programs, meetings, and trainings.\r\nOTHER JOB FUNCTIONS\r\nFlexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.\r\nQualifications\r\nMINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nSkills & Knowledge\r\nPolicies and Regulations – Knowledge of company policies.\r\nWritten Comprehension and Expression – Ability to read, understand and communicate information and ideas in writing.\r\nOral Comprehension and Expression – Ability to understand and communicate orally.\r\nComputer – Ability to utilize club software program and email communication software, such as Microsoft Outlook.\r\nExperience & Education\r\nAt least one year experience in the hospitality industry or related service position preferred. Food Safety certified (if applicable).\r\nProfessional, friendly manner and excellent customer service attitude and abilities.\r\nStrong verbal communication and conflict resolution skills.\r\nEnthusiastic, responsible, and dependable team player.\r\nSelf-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills.\r\nWell organized and detail oriented.\r\nCPR certified.\r\nWorking Conditions / Physical Requirements\r\nThe physical demands described include standing for extended periods, use of hands and fingers, reach with hands and arms, talk and hear, walk, stoop, kneel, crouch, crawl, and occasionally lift or move up to 50 pounds. Vision requirements include close vision, distance vision, and ability to adjust focus. The noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nJOB DESCRIPTION REVISION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.\r\nAn Equal Opportunity Employer\r\nTBCC provides equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation and identity, gender, national origin, age, disability, marital status, veteran status, and other protected categories.\r\nCompensation\r\n$17.75 / hour\r\nOther Compensation and Benefits\r\nAt the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. The benefits package includes club membership, competitive compensation, discounts on club services and amenities, continuing education, community involvement, paid time off (offered to full-time associates), and health insurance (offered to full-time associates).\r\nJ-18808-Ljbffr","company":"RadNet","rawCompany":"radnet","city":"Rancho Santa Fe","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-06-22T01:07:03.045Z","occupations":[{"code":"41-2021.00","title":"Counter and Rental Clerks","slug":"counter-and-rental-clerks"},{"code":"39-3091.00","title":"Amusement and Recreation Attendants","slug":"amusement-and-recreation-attendants"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"713940","title":"Fitness and Recreational Sports Centers","slug":"fitness-and-recreational-sports-centers"},{"code":"711211","title":"Sports Teams and Clubs","slug":"sports-teams-and-clubs"},{"code":"713990","title":"All Other Amusement and Recreation Industries","slug":"all-other-amusement-and-recreation-industries"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Associate","description":"Job Description\r\nGENERAL SUMMARY The Operations Associate is responsible for contributing to the success of the overall operation by assisting in a variety of roles throughout the club. The associate provides the highest level of member service, maintains club cleanliness, and consistently demonstrates a positive and professional attitude. This position enhances overall knowledge of operations and hospitality and develops career growth potential by providing experience in all aspects of the club.\r\nPRIMARY JOB FUNCTIONS\r\nCustomer Service\r\nGreet members and guests upon arrival to the Club.\r\nCheck members in by verifying their membership.\r\nEnsure all guests to the Club fully complete a Guest Registration Waiver and pay any applicable Guest fees.\r\nBook appointments, program, and class reservations for members and guests.\r\nProvide information regarding Club programming and facilities.\r\nDeliver exceptional service experience to members, guests, and Associates with a goal of retaining guests for repeat business.\r\nRepresent the club in a professional manner through image, dress, communication, and immediate follow through and response.\r\nProvide membership sales team with guest/prospect lead contact information.\r\nReception Desk Oversight (if applicable)\r\nOperate cash register.\r\nProcess payments.\r\nManage/handle cash and balance cash drawer each shift.\r\nPerform opening and/or closing duties, as required.\r\nAnswer and transfer phone calls.\r\nCreate and serve food and beverage items.\r\nPromote daily specials and encourage upgrades to each order.\r\nOperate cash register, process payments through cash or credit card handling and/or member account charges.\r\nMaintain a clean, safe work environment according to State and Local food safety standards.\r\nResponsible Beverage Service (RBS) state certification (if serving alcohol).\r\nPool Deck Oversight (if applicable)\r\nGreet members and guests upon arrival to the Pool Area.\r\nAct as a Host in the designated area or event space.\r\nWork with the F&B team to offer food and drinks from designated food outlets: act as server, place orders, delivery refreshments, ring in tickets on register, provide support to kitchen, set up and breakdown of event space, clean-up.\r\nOffer seating, make members/guests comfortable and provide a tour of pool deck amenities.\r\nCommunicate and book appointments for programs and events.\r\nProvide information regarding Club programming and facilities updates.\r\nAssist with maintaining refreshment stations: refill water, stock supplies and keep area clean.\r\nProvide towels as needed, assist with towel operation.\r\nParking Garage Oversight (if applicable)\r\nWarmly greet each member with a smile.\r\nCheck members and guests in by verifying their membership.\r\nWhen necessary, audit cars parked in garage.\r\nPerform any opening and/or closing duties, as required.\r\nAssist in maintaining the cleanliness and stock levels throughout the Club (primarily focused on Sports Desk, Locker Rooms, Lobby, Fitness Areas, Pool Deck, and surrounding areas).\r\nDetail cleaning and preventive maintenance responsibility such as re-stocking towel shelves, empty and wipe down trash cans, disinfect and clean toilets and showers, clean vanity mirrors and top lights, vacuum carpets, mop floors regularly, and dry mop wet areas.\r\nRestock vanity supplies and replenish inventory and janitorial products.\r\nMaintain a clean, safe work environment.\r\nAssist with laundry functions that include collecting, washing, drying, and folding towels.\r\nCommunication and Relationships\r\nCommunicate timely and follow up, as appropriate.\r\nActive participation in required events, programs, meetings, and trainings.\r\nOTHER JOB FUNCTIONS\r\nFlexibility in work schedule, as job may require day and evening shifts, weekends, and holidays.\r\nQualifications\r\nMINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nSkills & Knowledge\r\nPolicies and Regulations – Knowledge of company policies.\r\nWritten Comprehension and Expression – Ability to read, understand and communicate information and ideas in writing.\r\nOral Comprehension and Expression – Ability to understand and communicate orally.\r\nComputer – Ability to utilize club software program and email communication software, such as Microsoft Outlook.\r\nExperience & Education\r\nAt least one year experience in the hospitality industry or related service position preferred. Food Safety certified (if applicable).\r\nProfessional, friendly manner and excellent customer service attitude and abilities.\r\nStrong verbal communication and conflict resolution skills.\r\nEnthusiastic, responsible, and dependable team player.\r\nSelf-motivated, takes initiative, anticipates the needs of others and willing to acquire new skills.\r\nWell organized and detail oriented.\r\nCPR certified.\r\nWorking Conditions / Physical Requirements\r\nThe physical demands described include standing for extended periods, use of hands and fingers, reach with hands and arms, talk and hear, walk, stoop, kneel, crouch, crawl, and occasionally lift or move up to 50 pounds. Vision requirements include close vision, distance vision, and ability to adjust focus. The noise level is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\r\nJOB DESCRIPTION REVISION This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change.\r\nAn Equal Opportunity Employer\r\nTBCC provides equal employment opportunities without regard to race, color, religion, creed, sex, sexual orientation and identity, gender, national origin, age, disability, marital status, veteran status, and other protected categories.\r\nCompensation\r\n$17.75 / hour\r\nOther Compensation and Benefits\r\nAt the Bay Club, we offer programs and perks that cultivate a healthy and active workplace environment. The benefits package includes club membership, competitive compensation, discounts on club services and amenities, continuing education, community involvement, paid time off (offered to full-time associates), and health insurance (offered to full-time associates).\r\nJ-18808-Ljbffr","datePosted":"2026-06-22T01:07:03.045Z","dateModified":"2026-06-22T01:07:03.045Z","hiringOrganization":{"@type":"Organization","name":"RadNet","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rancho Santa Fe","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a67bf4d03f7443c72fd2f8fc"},"url":"https://jobsearcher.com/jobs/a67bf4d03f7443c72fd2f8fc"}}