Application Support Engineer- Oracle Financial Crimes Platform

Job#: 3032909Job Description:Job DescriptionThis is a temp to hire positionThe manager would prefer this be a Hybrid position 2 days in office a week at 4910 Tiedeman Brooklyn OH but will consider remote for the right candidate. City and State must be listed on resumes.Questions manager is requiring answered and submitted with resumes A scenario submits 15 separate jobs, 2 fail and the rest complete successfully, how do you resolve the issue? How would you resolve a non-watchlist BDF process that failed? How do you turn on trace logging for scenarios?Job SummaryWe are seeking a Software Engineer to support and enhance the Oracle Financial Crimes Platform (version 8.1.1), a mission?critical system used to enable Anti?Money Laundering (AML) detection, case management, and regulatory reporting. This role is responsible for ensuring the stability, compliance, and controlled evolution of the Oracle FCP 8.1.1 environment through strong engineering practices, disciplined production support, and close partnership with Financial Crimes Risk Management and AML Operations. The ideal candidate has hands?on experience supporting Oracle?based, batch?driven platforms in highly regulated environments and understands the operational rigor required for financial crimes technology.Key Responsibilities Oracle FCP 8.1.1 Platform SupportProvide engineering support for Oracle Financial Crimes Platform v8.1.1, including:Transaction monitoring outputsAlert generation and suppression behaviorEnterprise Case Management (ECM)Downstream regulatory workflows (e.g., CTR?related processing)Support daily and ad?hoc batch cycles, scheduled jobs, and data feeds that drive FCP processingTroubleshoot and resolve production issues related to:Missing or unexpected alertsData quality or ingestion issuesBatch failures or performance degradationPerform detailed root cause analysis and document findings in alignment with audit and regulatory expectationsChange, Risk & Control ManagementSupport configuration changes, fixes, and enhancements within the constraints of FCP 8.1.1 architecture and approved governance processesEnsure all changes follow established change management, validation, and separation?of?duties controlsMaintain technical documentation, runbooks, and operational procedures required for audits, exams, and regulatory reviewsPartner with Risk and Compliance teams to assess regulatory impact of platform changes and production incidentsTesting & Release SupportParticipate in regression testing and validation activities for changes impacting Oracle FCP 8.1.1 and integrated platformsSupport environment coordination, test data preparation, and post?release verificationAssist with release planning and production readiness activities, ensuring no unintended regulatory or operational impactCollaboration & DeliveryWork closely with AML Operations, Financial Crimes Risk Management, and enterprise technology teams to translate business and regulatory needs into technical outcomesContribute to Agile or Kanban?based delivery models, including backlog refinement and technical design discussionsAct as a technical escalation point for complex platform issues detected by operations or monitoring toolsRequired QualificationsBachelor’s degree in Computer Science, Engineering, or a related technical field, or equivalent experience5+ years of experience supporting or engineering enterprise applications in regulated environmentsStrong experience with:Oracle databases and SQLBatch processing and scheduled job executionProduction support and incident managementDemonstrated experience working on systems subject to regulatory oversight, audits, and examsStrong analytical, documentation, and communication skillsPreferred QualificationsDirect experience with Oracle Financial Crimes Platform (FCP / FCCM) version 8.x, preferably v8.1.1Familiarity with AML concepts such as transaction monitoring, alert review, and case workflowsExperience supporting platforms integrated with multiple upstream and downstream data sourcesExperience operating in T2/T3 or CI?Owner?style accountability modelsExposure to financial services regulatory frameworks (BSA/AML, OFAC, CTR/SAR processes)Strong experience with:UNIX - experience with script writingOracle – SQL, Stored ProceduresMainframe experience includingTWS job schedulingJCLLCM (for module migration)WebSphere V9.XJava V1.8Dynatrace – Monitoring and DebuggingBatch processing and scheduled job executionProduction support and incident managementEverforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.© 2026 Everforth, Inc. All rights reserved.Everforth Apex Systems is part of the Commercial Segment of Everforth, Inc.NYSE: EFOR4400 Cox RoadSuite 200Glen Allen, Virginia 23060Everforth Apex is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228. (Do not submit resumes or solicit consultants to this email address). UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex.