{"schemaVersion":"jobsearcher.job.v1","id":"a65eab10c98fdef4e5cf0c00","url":"https://jobsearcher.com/jobs/a65eab10c98fdef4e5cf0c00","canonicalUrl":"https://jobsearcher.com/jobs/a65eab10c98fdef4e5cf0c00","title":"Client Reference Manager","description":"Mission Context\r\nWe are looking for a Client Reference Manager to support a global, top-tier client reference program by promoting services through the accomplishments of customers.\r\nThe position will primarily support the North America sales organization and requires a detail-oriented individual with strong project management and communication skills who thrives in a fast-paced environment.Interested in this role You can find all the relevant information in the description below.Missions\r\nDevelop, manage, and advocate the customer reference program globally\r\nRecruit and develop a portfolio of strategic accounts, global brands, and senior-level customer references by working closely with Sales, Account Management, and executives\r\nWork with Sales Executives and Account Managers to capture compelling client success stories across industries, geographies, and product lines\r\nEnsure client needs are managed and met during the reference process\r\nCreate repeatable, streamlined processes to identify and cultivate customer evangelists\r\nMaintain a centralized, secure, and up-to-date reference database or platform\r\nWork closely with legal and compliance teams to ensure reference activities adhere to data privacy regulations, consent requirements, and company policies\r\nProvide training and resources to Sales, Account Management, and Marketing teams on how to effectively leverage client references and use program tools\r\nManage incoming reference requests and coordinate schedules and logistics\r\nGather and analyze feedback from reference customers and internal stakeholders to continuously improve the program\r\nPromote reference successes internally, including program wins, new reference additions, and success stories\r\nCollaborate with Marketing to leverage client references in case studies, press releases, webinars, events, and other marketing collateralRequired Profile\r\n3–5 years of direct participation in a customer reference program\r\nCustomer-facing experience with IT leaders\r\nExperience initiating and fostering relationships with customers\r\nProven track record of working cross-functionally, especially with Sales, Support Services, and Account Management\r\nKnowledge of what is required to execute a successful reference program, recruit client participation, and secure and use customer testimonials and success stories\r\nxsgimlnAbility to translate technical details and implementation success into engaging stories for diverse audiences\r\nStrong verbal and written communication skills\r\nCustomer-centric approach\r\nSelf-managed, quick learner able to work independently and manage a team remotely\r\nStrong project and program management skills\r\nKnowledge of ERP software industry, including Oracle, SAP, JD Edwards, Siebel, or VMware, is a plus\r\nKnowledge of sales and marketing management tools such as Salesforce and Marketo\r\nSalesforce experience is required\r\nBachelor's degree (BS/BA) required; advanced degrees appreciatedAdditional Information\r\nLocation: Remote\r\nDuration: 6 months\r\nContract Type: Freelance","company":"Pixie","rawCompany":"pixie","city":"United","state":"PA","isRemote":false,"isActive":true,"createdAt":"2026-10-12T01:11:55.429Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Reference Manager","description":"Mission Context\r\nWe are looking for a Client Reference Manager to support a global, top-tier client reference program by promoting services through the accomplishments of customers.\r\nThe position will primarily support the North America sales organization and requires a detail-oriented individual with strong project management and communication skills who thrives in a fast-paced environment.Interested in this role You can find all the relevant information in the description below.Missions\r\nDevelop, manage, and advocate the customer reference program globally\r\nRecruit and develop a portfolio of strategic accounts, global brands, and senior-level customer references by working closely with Sales, Account Management, and executives\r\nWork with Sales Executives and Account Managers to capture compelling client success stories across industries, geographies, and product lines\r\nEnsure client needs are managed and met during the reference process\r\nCreate repeatable, streamlined processes to identify and cultivate customer evangelists\r\nMaintain a centralized, secure, and up-to-date reference database or platform\r\nWork closely with legal and compliance teams to ensure reference activities adhere to data privacy regulations, consent requirements, and company policies\r\nProvide training and resources to Sales, Account Management, and Marketing teams on how to effectively leverage client references and use program tools\r\nManage incoming reference requests and coordinate schedules and logistics\r\nGather and analyze feedback from reference customers and internal stakeholders to continuously improve the program\r\nPromote reference successes internally, including program wins, new reference additions, and success stories\r\nCollaborate with Marketing to leverage client references in case studies, press releases, webinars, events, and other marketing collateralRequired Profile\r\n3–5 years of direct participation in a customer reference program\r\nCustomer-facing experience with IT leaders\r\nExperience initiating and fostering relationships with customers\r\nProven track record of working cross-functionally, especially with Sales, Support Services, and Account Management\r\nKnowledge of what is required to execute a successful reference program, recruit client participation, and secure and use customer testimonials and success stories\r\nxsgimlnAbility to translate technical details and implementation success into engaging stories for diverse audiences\r\nStrong verbal and written communication skills\r\nCustomer-centric approach\r\nSelf-managed, quick learner able to work independently and manage a team remotely\r\nStrong project and program management skills\r\nKnowledge of ERP software industry, including Oracle, SAP, JD Edwards, Siebel, or VMware, is a plus\r\nKnowledge of sales and marketing management tools such as Salesforce and Marketo\r\nSalesforce experience is required\r\nBachelor's degree (BS/BA) required; advanced degrees appreciatedAdditional Information\r\nLocation: Remote\r\nDuration: 6 months\r\nContract Type: Freelance","datePosted":"2026-10-12T01:11:55.429Z","dateModified":"2026-10-12T01:11:55.429Z","hiringOrganization":{"@type":"Organization","name":"Pixie","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"United","addressRegion":"PA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a65eab10c98fdef4e5cf0c00"},"url":"https://jobsearcher.com/jobs/a65eab10c98fdef4e5cf0c00"}}