{"schemaVersion":"jobsearcher.job.v1","id":"a650b2a5ffad013638aafbcc","url":"https://jobsearcher.com/jobs/a650b2a5ffad013638aafbcc","canonicalUrl":"https://jobsearcher.com/jobs/a650b2a5ffad013638aafbcc","title":"Operations Manager","description":"About First Class Security:\nFirst Class Security is a veteran-owned security company committed to providing high-quality, reliable security services to warehouses, apartment complexes, hotels, residential communities, and a wide range of other properties. Our mission is to deliver professional, dependable protection with a personal touch.\n\nPosition Summary:\nWe are seeking a seasoned Operations Manager to oversee daytime field operations for both armed and unarmed security officers. This individual will be a hands-on leader, responsible for maintaining operational excellence across multiple client sites. The Operations Manager will play a key role in building strong relationships with clients, supporting our field personnel, and ensuring all posts operate in full compliance with contract requirements and company standards.\n\nKey Responsibilities:\nSupervise daily operations of armed and unarmed security officers across multiple sites\nConduct routine site visits to ensure officers are in proper uniform, on post, and performing to expectation\nAddress and resolve operational or personnel issues as they arise\nAct as the primary point of contact for clients during daytime hours\nAssist with scheduling, shift coverage, and coordination with HR/recruiting when needed\nEnsure compliance with post orders, SOPs, and any client-specific directives\nMentor and develop officers in the field to ensure high standards of professionalism and performance\nDeliver quality customer service and foster long-term client relationships\nProvide operational reports to senior leadership\n\nQualifications:\nMinimum of 6 years of experience in the private security industry (preferably with supervisory or management experience)\nBachelor’s degree from an accredited college or university (required)\nArmed Security License in the State of Tennessee\nStrong leadership, communication, and interpersonal skills\nAbility to work independently and manage time effectively in the field\nFamiliar with armed and unarmed security protocols and licensing requirements\nMust have a valid driver’s license and reliable transportation\nAble to pass background and drug screening\n\nPreferred Traits:\nPrior military or law enforcement experience is a plus\nBilingual (English/Spanish) is a plus\nStrong problem-solving skills and ability to work under pressure\n\nSchedule:\nRolling 5 day work week, (3 weekends a month are required), Day Shift\n\nArea of Coverage:\nMiddle Tennessee","company":"First Class Security","rawCompany":"first class security","city":"Franklin","state":"TN","isRemote":false,"isActive":false,"createdAt":"2026-07-23T15:37:46.434Z","occupations":[{"code":"33-1091.00","title":"First-Line Supervisors of Security Workers","slug":"first-line-supervisors-of-security-workers"},{"code":"11-3013.01","title":"Security Managers","slug":"security-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"}],"industries":[{"code":"561621","title":"Security Systems Services (except Locksmiths)","slug":"security-systems-services-except-locksmiths"},{"code":"561210","title":"Facilities Support Services","slug":"facilities-support-services"},{"code":"561612","title":"Security Guards and Patrol Services","slug":"security-guards-and-patrol-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"About First Class Security:\nFirst Class Security is a veteran-owned security company committed to providing high-quality, reliable security services to warehouses, apartment complexes, hotels, residential communities, and a wide range of other properties. Our mission is to deliver professional, dependable protection with a personal touch.\n\nPosition Summary:\nWe are seeking a seasoned Operations Manager to oversee daytime field operations for both armed and unarmed security officers. This individual will be a hands-on leader, responsible for maintaining operational excellence across multiple client sites. The Operations Manager will play a key role in building strong relationships with clients, supporting our field personnel, and ensuring all posts operate in full compliance with contract requirements and company standards.\n\nKey Responsibilities:\nSupervise daily operations of armed and unarmed security officers across multiple sites\nConduct routine site visits to ensure officers are in proper uniform, on post, and performing to expectation\nAddress and resolve operational or personnel issues as they arise\nAct as the primary point of contact for clients during daytime hours\nAssist with scheduling, shift coverage, and coordination with HR/recruiting when needed\nEnsure compliance with post orders, SOPs, and any client-specific directives\nMentor and develop officers in the field to ensure high standards of professionalism and performance\nDeliver quality customer service and foster long-term client relationships\nProvide operational reports to senior leadership\n\nQualifications:\nMinimum of 6 years of experience in the private security industry (preferably with supervisory or management experience)\nBachelor’s degree from an accredited college or university (required)\nArmed Security License in the State of Tennessee\nStrong leadership, communication, and interpersonal skills\nAbility to work independently and manage time effectively in the field\nFamiliar with armed and unarmed security protocols and licensing requirements\nMust have a valid driver’s license and reliable transportation\nAble to pass background and drug screening\n\nPreferred Traits:\nPrior military or law enforcement experience is a plus\nBilingual (English/Spanish) is a plus\nStrong problem-solving skills and ability to work under pressure\n\nSchedule:\nRolling 5 day work week, (3 weekends a month are required), Day Shift\n\nArea of Coverage:\nMiddle Tennessee","datePosted":"2026-07-23T15:37:46.434Z","dateModified":"2026-07-23T15:37:46.434Z","hiringOrganization":{"@type":"Organization","name":"First Class Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Franklin","addressRegion":"TN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a650b2a5ffad013638aafbcc"},"url":"https://jobsearcher.com/jobs/a650b2a5ffad013638aafbcc"}}