{"schemaVersion":"jobsearcher.job.v1","id":"a6324d4debd66f31cb89937b","url":"https://jobsearcher.com/jobs/a6324d4debd66f31cb89937b","canonicalUrl":"https://jobsearcher.com/jobs/a6324d4debd66f31cb89937b","title":"Application Support Engineer","description":"We are seeking an Application Support Engineer (Service Management Engineer I) for a leading global payments technology organization. This role is ideal for professionals with experience in Application Support, Production Support, or IT Operations who enjoy troubleshooting production issues, performing SQL-based data validation, analyzing application logs, and ensuring the reliability of enterprise applications.\r\nHere are some of the specific details\r\nJob Location: O'Fallon, MO (Hybrid)\r\nPay Rate: $48/hr W2\r\nTop Skills\r\n1–4 years of experience in Application Support, Production Support, IT Operations, or Technical Support.\r\nBasic SQL skills (SELECT, WHERE, JOIN, GROUP BY, ORDER BY) for data validation and troubleshooting.\r\nExperience troubleshooting production or enterprise application issues.\r\nExperience with Splunk or similar log analysis and monitoring tools.\r\nWorking knowledge of Linux/Unix commands.\r\nStrong analytical, communication, and problem-solving skills.\r\nPrimary Responsibilities\r\nProvide L1/L2 support for enterprise applications in a production environment.\r\nInvestigate and resolve production incidents using SQL, application logs, and monitoring tools.\r\nPerform SQL-based data validation to troubleshoot application and transaction issues.\r\nAnalyze logs using Splunk or similar tools to identify root causes and support incident resolution.\r\nMonitor application performance and ensure SLA compliance.\r\nSupport incident, problem, change, and release management activities.\r\nCollaborate with Development, Infrastructure, and Business teams to resolve production issues.\r\nCreate and maintain operational documentation, runbooks, and knowledge articles.\r\nParticipate in production deployments, maintenance activities, and post-release validation.\r\nAbout Us\r\nHarvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.\r\nOur company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.\r\nWe are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.#J-18808-Ljbffr","company":"Harvey Nash","rawCompany":"harvey nash","city":"O Fallon","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-13T02:11:29.318Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Application Support Engineer","description":"We are seeking an Application Support Engineer (Service Management Engineer I) for a leading global payments technology organization. This role is ideal for professionals with experience in Application Support, Production Support, or IT Operations who enjoy troubleshooting production issues, performing SQL-based data validation, analyzing application logs, and ensuring the reliability of enterprise applications.\r\nHere are some of the specific details\r\nJob Location: O'Fallon, MO (Hybrid)\r\nPay Rate: $48/hr W2\r\nTop Skills\r\n1–4 years of experience in Application Support, Production Support, IT Operations, or Technical Support.\r\nBasic SQL skills (SELECT, WHERE, JOIN, GROUP BY, ORDER BY) for data validation and troubleshooting.\r\nExperience troubleshooting production or enterprise application issues.\r\nExperience with Splunk or similar log analysis and monitoring tools.\r\nWorking knowledge of Linux/Unix commands.\r\nStrong analytical, communication, and problem-solving skills.\r\nPrimary Responsibilities\r\nProvide L1/L2 support for enterprise applications in a production environment.\r\nInvestigate and resolve production incidents using SQL, application logs, and monitoring tools.\r\nPerform SQL-based data validation to troubleshoot application and transaction issues.\r\nAnalyze logs using Splunk or similar tools to identify root causes and support incident resolution.\r\nMonitor application performance and ensure SLA compliance.\r\nSupport incident, problem, change, and release management activities.\r\nCollaborate with Development, Infrastructure, and Business teams to resolve production issues.\r\nCreate and maintain operational documentation, runbooks, and knowledge articles.\r\nParticipate in production deployments, maintenance activities, and post-release validation.\r\nAbout Us\r\nHarvey Nash is a national, full-service talent management firm specializing in technology positions. Our company was founded with a mission to serve as the talent partner of choice for the information technology industry.\r\nOur company vision has led us to incredible growth and success in a relatively short period of time and continues to guide us today. We are committed to operating with the highest possible standards of honesty, integrity, and a passionate commitment to our clients, consultants, and employees.\r\nWe are part of Nash Squared Group, a global professional services organization with over forty offices worldwide.#J-18808-Ljbffr","datePosted":"2026-08-13T02:11:29.318Z","dateModified":"2026-08-13T02:11:29.318Z","hiringOrganization":{"@type":"Organization","name":"Harvey Nash","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"O Fallon","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a6324d4debd66f31cb89937b"},"url":"https://jobsearcher.com/jobs/a6324d4debd66f31cb89937b"}}