{"schemaVersion":"jobsearcher.job.v1","id":"a61630a8ee1ff46518c50b4d","url":"https://jobsearcher.com/jobs/a61630a8ee1ff46518c50b4d","canonicalUrl":"https://jobsearcher.com/jobs/a61630a8ee1ff46518c50b4d","title":"Enablement & Knowledge Program Manager","description":"About Collective:\nCollective is on a mission to redefine the way businesses-of-one work. Collective's technology and team of trusted advisors enables our members to achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get.\nFeatured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, Techcrunch and more. We're backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google's Gradient Ventures, Expa and prominent investors who have financed and built iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, Lyft, and more.\nAbout the role:\n\nAs a Enablement & Knowledge Program Manager, you will play a pivotal role in shaping and driving our learning and development and knowledge management initiatives. This role requires a thoughtful leader who can manage complex programs, improve processes and align cross-functional teams to achieve our strategic objectives.\n️Responsibilities:\nLearning and Development\nRefine and standardize onboarding and training processes for the Member Services team, leveraging tools like TalentLMS and Confluence.\nIdentify and clearly define learning objectives for various teams, developing specialized training courses and modules to meet these goals.\nEstablish and track metrics related to training effectiveness, employee satisfaction, onboarding efficiency, etc.\nDesign and deliver comprehensive training and readiness assessment programs for new hires and ongoing employee development.\nCreate and manage e-learning content, incorporating multimedia elements to enhance engagement and retention.\nImplement a continuous feedback loop to assess the effectiveness of training programs and make necessary improvements.\nKnowledge Management\nLead the company-wide knowledge management program, ensuring efficiency, consistency and optimal user engagement.\nDevelop and implement a unified content architecture and communication strategy for our knowledge base (Confluence).\nCreate and streamline the Knowledge Base update process.\nConduct comprehensive Knowledge Base audits to identify and archive outdated content, ensuring content relevance and quality.\nDefine and track success metrics, such as user engagement, content update speed and content clarity.\nDevelop and deliver training sessions to educate employees on how to effectively use the Knowledge Base and related tools.\nWhat we want you to bring:\nMinimum of 8 years of experience in learning and development, knowledge management, or a related field. A background in financial services, tax or accounting is preferred.\nStrong program management and process improvement skills with a proven ability to manage complex, cross-functional projects.\nExcellent communication, presentation and leadership skills.\nComfortable with change and able to work in a fast-paced environment.\nResourceful, creative and able to find innovative ways to achieve results.\nStrong analytical and problem-solving abilities.\nAbility to work collaboratively with various stakeholders and drive cross-functional initiatives.\nA proactive approach to identifying opportunities for improvement and implementing innovative solutions.\nAbility to thrive in a fast-paced, dynamic environment and adapt to changing priorities and needs.\nWhy work with us:\nCollective is the first online back office platform designed for Businesses-of-One.\nTax is a very challenging space and you will grow fast.\nWe were backed by top tier VCs.\nWe promote open and transparent culture within the company.\nWe're fast-paced and you learn every day.\nWhat we offer in return:\nCompensation Range: $91,800 - $110,000 annual base salary\nThe salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.\nHybrid (2 days in the SF office)\nA diverse and collaborative team culture\nStock options package\n14 company holidays + unlimited PTO\n401K\nEmployer paid Health, Vision and Dental Insurance\n100% coverage for employees\n75% coverage for dependents\nPC or Mac laptop + $750 Home office stipend\nGenerous paid parental leave\nFertility benefits, up to $8k\nTeam events and virtual gatherings\n$600 wellness bonus\nEqual Employment Opportunity\nAt Collective, we don't just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you're good at what you do, come as you are. The more inclusive we are, the better our work will be. Collective is proud to be an equal opportunity workplace.","company":"Collective","rawCompany":"collective","city":"Alameda","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-12T20:42:26.066Z","occupations":[{"code":"11-3131.00","title":"Training and Development Managers","slug":"training-and-development-managers"},{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"13-2011.00","title":"Accountants and Auditors","slug":"accountants-and-auditors"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Enablement & Knowledge Program Manager","description":"About Collective:\nCollective is on a mission to redefine the way businesses-of-one work. Collective's technology and team of trusted advisors enables our members to achieve financial independence by taking care of everything from business incorporation to accounting, bookkeeping, tax services and access to a thriving community, all in one integrated platform. We believe in empowering self-employed people to enjoy the same tax savings that big companies get.\nFeatured in Forbes, Business Insider, Yahoo, Bloomberg, Financial Times, Techcrunch and more. We're backed by General Catalyst, Sound Ventures (Ashton Kutcher and Guy Oseary), QED Investors, Google's Gradient Ventures, Expa and prominent investors who have financed and built iconic companies like YouTube, Substack, Twitch, Box, Hims, Instacart, Lyft, and more.\nAbout the role:\n\nAs a Enablement & Knowledge Program Manager, you will play a pivotal role in shaping and driving our learning and development and knowledge management initiatives. This role requires a thoughtful leader who can manage complex programs, improve processes and align cross-functional teams to achieve our strategic objectives.\n️Responsibilities:\nLearning and Development\nRefine and standardize onboarding and training processes for the Member Services team, leveraging tools like TalentLMS and Confluence.\nIdentify and clearly define learning objectives for various teams, developing specialized training courses and modules to meet these goals.\nEstablish and track metrics related to training effectiveness, employee satisfaction, onboarding efficiency, etc.\nDesign and deliver comprehensive training and readiness assessment programs for new hires and ongoing employee development.\nCreate and manage e-learning content, incorporating multimedia elements to enhance engagement and retention.\nImplement a continuous feedback loop to assess the effectiveness of training programs and make necessary improvements.\nKnowledge Management\nLead the company-wide knowledge management program, ensuring efficiency, consistency and optimal user engagement.\nDevelop and implement a unified content architecture and communication strategy for our knowledge base (Confluence).\nCreate and streamline the Knowledge Base update process.\nConduct comprehensive Knowledge Base audits to identify and archive outdated content, ensuring content relevance and quality.\nDefine and track success metrics, such as user engagement, content update speed and content clarity.\nDevelop and deliver training sessions to educate employees on how to effectively use the Knowledge Base and related tools.\nWhat we want you to bring:\nMinimum of 8 years of experience in learning and development, knowledge management, or a related field. A background in financial services, tax or accounting is preferred.\nStrong program management and process improvement skills with a proven ability to manage complex, cross-functional projects.\nExcellent communication, presentation and leadership skills.\nComfortable with change and able to work in a fast-paced environment.\nResourceful, creative and able to find innovative ways to achieve results.\nStrong analytical and problem-solving abilities.\nAbility to work collaboratively with various stakeholders and drive cross-functional initiatives.\nA proactive approach to identifying opportunities for improvement and implementing innovative solutions.\nAbility to thrive in a fast-paced, dynamic environment and adapt to changing priorities and needs.\nWhy work with us:\nCollective is the first online back office platform designed for Businesses-of-One.\nTax is a very challenging space and you will grow fast.\nWe were backed by top tier VCs.\nWe promote open and transparent culture within the company.\nWe're fast-paced and you learn every day.\nWhat we offer in return:\nCompensation Range: $91,800 - $110,000 annual base salary\nThe salary ranges for the roles are posted for your convenience and review. Please understand that if an offer is presented, the offer compensation package will be based on the relevant position related skills a candidate demonstrates during our formal interview process.\nHybrid (2 days in the SF office)\nA diverse and collaborative team culture\nStock options package\n14 company holidays + unlimited PTO\n401K\nEmployer paid Health, Vision and Dental Insurance\n100% coverage for employees\n75% coverage for dependents\nPC or Mac laptop + $750 Home office stipend\nGenerous paid parental leave\nFertility benefits, up to $8k\nTeam events and virtual gatherings\n$600 wellness bonus\nEqual Employment Opportunity\nAt Collective, we don't just accept differences — we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you're good at what you do, come as you are. The more inclusive we are, the better our work will be. Collective is proud to be an equal opportunity workplace.","datePosted":"2026-04-12T20:42:26.066Z","dateModified":"2026-04-12T20:42:26.066Z","hiringOrganization":{"@type":"Organization","name":"Collective","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Alameda","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a61630a8ee1ff46518c50b4d"},"url":"https://jobsearcher.com/jobs/a61630a8ee1ff46518c50b4d"}}