IT Helpdesk/Field Support Technician

Company Description Ford Office Technologies provides Managed IT Services, Managed Print Services, Document Management, and Copiers solutions to businesses in need of streamlined office technology. With a focus on improving efficiency and reducing paper waste, we help businesses transition to more modern and effective office solutions. Role Description This is a full-time on-site role for an IT Helpdesk/Field Support Technician at Ford Office Technologies in Connellsville, PA. The technician will be responsible for providing field support, troubleshooting, technical support for desktop computers, and performing computer repairs on-site. Qualifications Field Support and Technical Support skillsExperience with Desktop Computers and TroubleshootingComputer Repair proficiencyStrong problem-solving abilitiesExcellent customer service skillsAbility to work effectively in a teamRelevant certifications (e.g., CompTIA A+, Network+)