Business Operations Specialist, 2 Hour Learning (Remote) - $100,000/year USD

You are not interested in "supporting operations." You want to own the operational engine that enables a fast-growing education platform to onboard new schools seamlessly—without disrupting billing, data integrity, or day-one access. If you excel at transforming messy, manual workflows into clean, self-sustaining systems, continue reading. If you prefer a narrowly defined role where you simply execute existing playbooks, this position will not suit you.2 Hour Learning is demonstrating that school can function differently. Through an AI tutor and personalized learning approach, students achieve mastery in core academics in just two hours daily, with outcomes placing them in the top 1–2% nationally. Supporting that achievement is a rigorous operational reality: new schools must be onboarded quickly, invoiced accurately, and reported on reliably across multiple systems and varied launch schedules.In this position, you will own complete school onboarding operations (SIS configuration, rostering, credential management, testing coordination, platform readiness). You will manage billing and accounts receivable using platforms such as NetSuite and Stripe. You will also create automated data pipelines and deliver weekly leadership reporting by integrating tools like SIS, HubSpot, and financial systems. Your advantage is automation: you will leverage AI and tools such as Python, Apps Script, Zapier, or Make to eliminate recurring manual tasks.If you seek measurable ownership, direct external customer interaction, and the authority to automate everything that should not require manual effort, apply.What You Will Be DoingManage complete onboarding processes for new schools, including SIS setup, rostering, credential provisioning, testing configuration (MAP/NWEA), and launch preparationOversee invoicing and accounts receivable operations, including payment link generation, invoice scheduling, reconciliation, and tracking of outstanding balancesCreate and maintain automated reporting pipelines that consolidate data from SIS, HubSpot, NetSuite, and other operational platforms into weekly leadership reportsBuild and deploy automation workflows using AI and tools such as Python, Apps Script, Zapier, or Make to remove repetitive operational tasksCoordinate daily with school partners, finance teams, and internal stakeholders to resolve obstacles and ensure launches, billing, and reporting remain on scheduleWhat You Won’t Be DoingManually recreating the same reports week after weekServing as a project coordinator without genuine operational accountability for resultsManaging operations that only impact internal processes while others handle actual school-facing responsibilitiesExpanding your workload by introducing additional manual steps rather than automating workflowsBusiness Operations Specialist Key ResponsibilitiesThis role ensures that new schools can be onboarded, invoiced, and operated at scale through automated, dependable, repeatable operations and reporting.Basic RequirementsAbility to work full-time remotely with at least 6 hours overlap with US business hours on weekdaysExperience managing client, customer, or partner onboarding workflows across multiple steps and systemsExperience generating invoices and managing billing and accounts receivable processesExperience building automated reports or data pipelines using spreadsheets, scripts, and/or analytics toolsDemonstrated active use of AI tools to automate or accelerate operational workStrong written communication skills for coordinating with external partners and internal teamsNice-to-have RequirementsExperience working with HubSpot, NetSuite, and/or Stripe in an operations, billing, or reporting capacityExperience integrating data across systems (CRM, SIS, billing) to produce operational dashboardsComfort coordinating testing setup workflows (MAP/NWEA) as part of school or program onboardingAbout 2 Hour LearningEducation is broken, but 2 Hour Learning is proving it doesn’t have to be. They’re tearing down the outdated one-size-fits-all model and replacing it with AI-driven personalized learning that helps kids master academics in just two hours a day.With students consistently ranking in the top 1-2% nationally and the top 20% achieving an astonishing 6.5x growth, they’re proving that smarter learning is possible. At 2 Hour Learning, it’s talent and performance that matter. They offer a dynamic, on-campus and remote-friendly environment where innovators, educators, and AI specialists can be a part of fixing a broken school system.2 Hour Learning is reprogramming learning for the AI era.Here’s How They’re Fixing It.There is so much to cover for this exciting role, and space here is limited. Hit the Apply button if you found this interesting and want to learn more. We look forward to meeting you!Working with usThis is a full-time (40 hours per week), long-term position. The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record. The compensation level for this role is $50 USD/hour, which equates to $100,000 USD/year assuming 40 hours per week and 50 weeks per year. The payment period is weekly. Consult www.crossover.com/help-and-faqs for more details on this topic.Crossover Job Code: LJ-5756-US-COUNTRY-BusinessOperat