{"schemaVersion":"jobsearcher.job.v1","id":"a5ced5251d5fea355acca876","url":"https://jobsearcher.com/jobs/a5ced5251d5fea355acca876","canonicalUrl":"https://jobsearcher.com/jobs/a5ced5251d5fea355acca876","title":"Client Services Representative","description":"Experience Requirements\n2–5 years of experience in a customer service, client services, administrative support, or similar client-facing position preferred. Previous experience in a manufacturing or production environment is a plus.\nEducation Requirements\nHigh school diploma or GED required. Additional education or training in business administration, customer service, or a related area is preferred.\nEssential Duties and Responsibilities\nRespond promptly and professionally to customer inquiries by phone and email\nAnswer incoming telephone calls and direct calls or messages to the appropriate team members\nMaintain organized filing systems for cutting bills, quotes, and other documentation\nMaintain accurate production documentation and promptly update records to reflect changes in accordance with ISO 9001 procedures\nPrepare and send accurate, timely reports and information to customers\nCommunicate with sales, production, shipping, and accounting teams to provide accurate information internally and to customers\nMake appropriate day-to-day decisions by following established procedures\nAssist administrative team members with assigned tasks when needed\nPerform light office-cleaning duties as necessary to help maintain an organized workspace\nMaintain regular and timely attendance in accordance with the assigned schedule\nComplete other duties as assigned by Wald Wire management\nQualifications\nExcellent customer service and professional communication skills\nHighly organized with strong attention to detail\nAbility to manage multiple responsibilities and changing priorities\nAbility to work independently and collaboratively\nComfortable working in a shared office environment\nProficiency with Microsoft Office, particularly Microsoft Excel\nAbility to learn and use Sage or a similar shop management system\nDependable, accountable, and committed to maintaining regular attendance\nManufacturing or administrative experience is preferred\nLocation\nOshkosh 20th Ave\nEmployment Type\nFull-Time\nBenefits\nCompetitive hourly compensation\nHealth, dental, and vision insurance\nPaid time off and paid holidays\n401(k) retirement plan\nCompany-provided training\nEmployee referral bonus program\nStable, full-time work schedule\nSalary\n20 - 24 / Hr","company":"Wald Wire Manufacturing","rawCompany":"wald wire manufacturing","city":"Oshkosh","state":"WI","isRemote":false,"isActive":false,"createdAt":"2026-08-03T22:52:18.802Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"332618","title":"Other Fabricated Wire Product Manufacturing","slug":"other-fabricated-wire-product-manufacturing"},{"code":"423840","title":"Industrial Supplies Merchant Wholesalers","slug":"industrial-supplies-merchant-wholesalers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"Experience Requirements\n2–5 years of experience in a customer service, client services, administrative support, or similar client-facing position preferred. Previous experience in a manufacturing or production environment is a plus.\nEducation Requirements\nHigh school diploma or GED required. Additional education or training in business administration, customer service, or a related area is preferred.\nEssential Duties and Responsibilities\nRespond promptly and professionally to customer inquiries by phone and email\nAnswer incoming telephone calls and direct calls or messages to the appropriate team members\nMaintain organized filing systems for cutting bills, quotes, and other documentation\nMaintain accurate production documentation and promptly update records to reflect changes in accordance with ISO 9001 procedures\nPrepare and send accurate, timely reports and information to customers\nCommunicate with sales, production, shipping, and accounting teams to provide accurate information internally and to customers\nMake appropriate day-to-day decisions by following established procedures\nAssist administrative team members with assigned tasks when needed\nPerform light office-cleaning duties as necessary to help maintain an organized workspace\nMaintain regular and timely attendance in accordance with the assigned schedule\nComplete other duties as assigned by Wald Wire management\nQualifications\nExcellent customer service and professional communication skills\nHighly organized with strong attention to detail\nAbility to manage multiple responsibilities and changing priorities\nAbility to work independently and collaboratively\nComfortable working in a shared office environment\nProficiency with Microsoft Office, particularly Microsoft Excel\nAbility to learn and use Sage or a similar shop management system\nDependable, accountable, and committed to maintaining regular attendance\nManufacturing or administrative experience is preferred\nLocation\nOshkosh 20th Ave\nEmployment Type\nFull-Time\nBenefits\nCompetitive hourly compensation\nHealth, dental, and vision insurance\nPaid time off and paid holidays\n401(k) retirement plan\nCompany-provided training\nEmployee referral bonus program\nStable, full-time work schedule\nSalary\n20 - 24 / Hr","datePosted":"2026-08-03T22:52:18.802Z","dateModified":"2026-08-03T22:52:18.802Z","hiringOrganization":{"@type":"Organization","name":"Wald Wire Manufacturing","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oshkosh","addressRegion":"WI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a5ced5251d5fea355acca876"},"url":"https://jobsearcher.com/jobs/a5ced5251d5fea355acca876"}}