Sales Closer & Lead Conversion Specialist

IMPORTANT - Watch this quick Loom video on how to get hired:https://www.loom.com/share/345f776084e642ba99c24aabe40a67a0C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT.PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISHSales Closer & Lead Conversion SpecialistJOB ID:UNEMJ1INDUSTRY:Sales/Automotive/Consumer ServicesLOCATION:LATAM (Spanish required)JOB STATUS:Part Time 30 hours (Growing into Full Time)WORK SCHEDULE:12pm to 6pm Monday to Friday ESTSALARY:$8 - $9 per hour + commissionsTARGET START DATE:ASAPROLE OVERVIEWAbout the Client:The client is a fast-growing mobile auto detailing company based in Miami, operating with five service vans and a strong reputation for high-quality service and outstanding customer experience. They generate leads primarily through Meta ads, Google Local Services, and organic channels such as Instagram, TikTok, and referrals. With over 400 five-star reviews and a loyal base of recurring maintenance clients, the business is focused on scaling its operations, improving sales processes, and maximizing revenue opportunities from existing and incoming leads.About the Role:The client is seeking a Sales & Lead Conversion Specialist who will take full ownership of the lead management and sales process. This role is focused on converting inbound leads into booked appointments, re-engaging past leads, and increasing customer lifetime value through maintenance plan enrollments. The ideal candidate will bring structure, organization, and proven sales strategies into a business that currently lacks a formal sales system, while maintaining a warm, customer-first approach aligned with the company’s brand.Key ResponsibilitiesLead Management & ResponseRespond to all inbound leads across WhatsApp, Meta Business Suite, email, and calls in a timely mannerPrioritize speed to lead and ensure consistent follow-up across all communication channelsMaintain organized tracking of conversations and lead statusManage incoming leads with direct access to the company’s scheduling system, including full authority to book appointments on behalf of the business.Sales Closing & ConversionQualify and convert inbound leads into booked appointmentsUse consultative selling techniques to guide prospects toward purchasing servicesHandle objections and drive conversations toward closingLead Retargeting & ReactivationRe-engage old and unconverted leads through calls, messages, and follow-upsImplement structured follow-up sequences to maximize conversion ratesIdentify missed revenue opportunities and actively recover themAudit and consolidate all existing leads from WhatsApp, Meta inbox, and Google Local Services into a centralized system as a first priority before retargeting beginsMaintenance Plan UpsellingFollow up with completed service clients to upsell monthly maintenance plansConduct post-service calls to ensure satisfaction and introduce recurring servicesIncrease retention and recurring revenue through consistent outreachProcess Improvement & CRM OrganizationBring structure to the current sales workflow and implement best practicesSuggest and help implement a CRM or improved lead tracking system if neededContinuously optimize sales scripts, follow-ups, and workflowsCandidates must be comfortable building a lead organization system from scratch, as there is currently no CRM or spreadsheet in place. All leads are scattered across WhatsApp, Meta, and Google Local Services.Reporting & Performance TrackingProvide weekly updates on leads contacted, appointments booked, closing rate, and revenue recovered from previously unconverted leads.Qualifications & SkillsMustProven experience in sales, lead conversion, and closing dealsExperience managing inbound leads across multiple channelsStrong English communication skills, both written and verbalAbility to confidently handle calls and close sales over the phoneOrganized and process-driven mindsetComfortable working with CRMs or learning new tools quicklySpanish proficiencyPreferredExperience in service-based businesses or appointment-based salesExperience with WhatsApp Business, Meta Business Suite, or similar platformsBackground in high-ticket or consultative salesExperience setting up or improving sales systems or processesPersonality TraitsWarm, friendly, and customer-oriented communication styleProactive and persistent with strong follow-up habitsConfident and not afraid to pick up the phoneSolutions-oriented with the ability to suggest improvementsHigh energy and positive attitude aligned with a premium service brandResilient and comfortable handling rejection