{"schemaVersion":"jobsearcher.job.v1","id":"a5b9cc077cecd275ac2a8917","url":"https://jobsearcher.com/jobs/a5b9cc077cecd275ac2a8917","canonicalUrl":"https://jobsearcher.com/jobs/a5b9cc077cecd275ac2a8917","title":"Network Support I","description":"Title: Network Support I\nDepartment: Ops Engineering\nReports To: Senior Manager, NOC\nRevision Date: 4/20/2026\nFLSA: Non-Exempt\nLevel: S1\nLocation: Broomfield, CO Preferred\nRate of Pay: $29.33 - $35.29/Hr USD\n\nCompany Overview\nComtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.\nResponsibilities:\nMonitor network elements for anomalies and reports/troubleshoots issues using network management software\nIdentify, triage, resolve or escalate incidents per defined processes\nMonitor email for incidents and customer requests\nProvide first-line technical support for customers\nNotify customers about incident progress or status changes\nWork with carriers, partners, PSAP’s and vendors as required\nMaintain customer sensitive data per defined processes\nParticipation in and support of the Change Management process as required\nThe normal hours would be 6:30pm – 6:30 am PST, Wednesday, Thursday, Friday, with alternating Saturdays.\nRequirements:\nSuperior Customer Service skills.\nAbility to multitask and work well in a high pressure, fast paced team environment.\nIntermediate level knowledge of Windows Office Suite.\nBasic knowledge of Unix/Linux and the command line interface.\nAttention to detail.\nMust be able to grasp new concepts and complex business relationships.\nClear and Concise written and verbal communications.\nKnowledge of network management tools (HP Operations Manager, Network Node Manager) a plus.\nBasic understanding of Telecommunications call flows and signaling is a plus.\nKnowledge of 9-1-1 ecosystem is a plus.\nEducation:\nAssociate’s degree a plus\nNetwork certifications a plus\n\nThis position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.\nThe pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.\nComtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.","company":"Comtech Telecommunications","rawCompany":"comtech telecommunications","city":"Broomfield","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-04-22T19:08:26.977Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Network Support I","description":"Title: Network Support I\nDepartment: Ops Engineering\nReports To: Senior Manager, NOC\nRevision Date: 4/20/2026\nFLSA: Non-Exempt\nLevel: S1\nLocation: Broomfield, CO Preferred\nRate of Pay: $29.33 - $35.29/Hr USD\n\nCompany Overview\nComtech Telecommunications Corp. is a leading global technology company providing terrestrial and wireless network solutions, next-generation 9-1-1 emergency services, satellite and space communications technologies, and cloud-native capabilities to commercial and government customers around the world. Our unique culture of innovation and employee empowerment unleashes a relentless passion for customer success. With multiple facilities located in technology corridors throughout the United States and around the world, Comtech leverages our global presence, technology leadership, and decades of experience to create the world’s most innovative communications solutions. For more information, please visit www.comtech.com.\nResponsibilities:\nMonitor network elements for anomalies and reports/troubleshoots issues using network management software\nIdentify, triage, resolve or escalate incidents per defined processes\nMonitor email for incidents and customer requests\nProvide first-line technical support for customers\nNotify customers about incident progress or status changes\nWork with carriers, partners, PSAP’s and vendors as required\nMaintain customer sensitive data per defined processes\nParticipation in and support of the Change Management process as required\nThe normal hours would be 6:30pm – 6:30 am PST, Wednesday, Thursday, Friday, with alternating Saturdays.\nRequirements:\nSuperior Customer Service skills.\nAbility to multitask and work well in a high pressure, fast paced team environment.\nIntermediate level knowledge of Windows Office Suite.\nBasic knowledge of Unix/Linux and the command line interface.\nAttention to detail.\nMust be able to grasp new concepts and complex business relationships.\nClear and Concise written and verbal communications.\nKnowledge of network management tools (HP Operations Manager, Network Node Manager) a plus.\nBasic understanding of Telecommunications call flows and signaling is a plus.\nKnowledge of 9-1-1 ecosystem is a plus.\nEducation:\nAssociate’s degree a plus\nNetwork certifications a plus\n\nThis position requires compliance with Comtech’s Drug-Free Workplace Program. Candidates must successfully complete a pre-employment drug screening as a condition of hire. Employees may be subject to random, reasonable suspicion, and post-incident testing. Illegal drug use — including marijuana, regardless of state law — is disqualifying under federal adjudicative guidelines and DoD DFARS requirements.\nThe pay range reflects the expected base salary for this position. Final compensation will be based on role, level, skills, experience, and geographic location.\nComtech Telecommunications Corp. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability protected veteran status or other characteristics protected by law.","datePosted":"2026-04-22T19:08:26.977Z","dateModified":"2026-04-22T19:08:26.977Z","hiringOrganization":{"@type":"Organization","name":"Comtech Telecommunications","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Broomfield","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a5b9cc077cecd275ac2a8917"},"url":"https://jobsearcher.com/jobs/a5b9cc077cecd275ac2a8917"}}