Call Center Customer Service Representative

Customer Service RepresentativeWork for one of the largest financial institutions in the world. Great opportunity to build a career within a great organization and network with like-minded professionals.Adecco is currently assisting one of its clients in their search for a Customer Service Representative in Chandler, AZ, Jacksonville, FL, and Pennington, NJ!Pay rate: $21/hrShift availability: Mon – Sun, must have open availability (Training Mon – Fri 9a -530p ET)Our ideal candidate must have/must be able to:Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of callDeliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clientsManage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential riskNavigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accountsDisplay passion, commitment and deliver an experience that improves our customers' financial livesEducation/Certification Requirements:High School Diploma or GEDExperience requirements:2+ years of call center/contract center experienceAbility to work effectively in a fast-paced environmentProficient with de-escalating situationsExcellent analytical skillsIntermediate MS Office Suite skillsStrong communication skillsAs a reminder, this role is being recruited for by one of our National Recruitment Teams and not your local Branch. In order to be considered, please follow the steps included upon your application. If you are interested in a Customer Service Representative in Jacksonville, FL, Chandler, AZ, or Pennington, NJ, apply NOW for instant consideration!Pay Details: $21.00 per hourBenefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.Equal Opportunity Employer/Veterans/DisabledMilitary connected talent encouraged to apply