{"schemaVersion":"jobsearcher.job.v1","id":"a545c672aa5c4a5cf8e758d0","url":"https://jobsearcher.com/jobs/a545c672aa5c4a5cf8e758d0","canonicalUrl":"https://jobsearcher.com/jobs/a545c672aa5c4a5cf8e758d0","title":"Operations Manager","description":"Are you a passionate leader who thrives on inspiring others and driving success? If so, we’d love to meet you.\nElements Massage in Forest Park is seeking a highly motivated and experienced Operations Manager to lead our talented team and oversee the daily operations of our spa. This role is ideal for someone with strong leadership skills, a background in spa or wellness management, and experience with Mindbody software.\nKey Responsibilities:\nOversee day to day spa operations to ensure efficiency and excellence\nLead, coach, and motivate staff to achieve performance goals\nMaintain high standards of customer service and client satisfaction\nManage scheduling, staffing, and operational workflows\nEnsure compliance with company policies and industry standards\nQualifications:\nManagerial experience in spa and wellness\nHighly proficient with Mindbody or similar booking systems\nStrong leadership, communication, and organizational skills\nA passion for delivering exceptional client experiences\nOur Mission:\nWe are committed to creating a positive, supportive workplace where our team genuinely enjoys coming to work. At the same time, we continuously enhance our studio to provide clients with a relaxing and rejuvenating experience.\nWe believe our studio stands out and we’d love the opportunity to show you why.\nWhy join us:\n\"We Offer Strong Compensation and Benefits\"\n--Starting $22/hr plus BONUS\n- Free Monthly Massage\n- Paid time off\n- Access to Health Care\n- IRA Contribution\n- Friends and Family discount\n- Fun and lively work culture\n- Flexible scheduling to support career longevity\nKey Duties and Responsibilities:\nOperational Management:\nOversee the daily operations of the spa, ensuring all services are delivered efficiently and effectively.\nMonitor and manage spa facilities, ensuring a clean, safe, and welcoming environment for guests.\nDevelop and implement operational policies and procedures to improve efficiency, productivity, and customer satisfaction.\nEnsure the smooth and timely execution of appointments, treatments, and services.\nTeam Leadership:\nSupervise, train, and motivate a team of spa staff, including therapists, estheticians, receptionists, and other personnel.\nDevelop staff schedules and manage staffing levels based on client demand and business needs.\nConduct performance evaluations and provide ongoing coaching and feedback to ensure high standards of service.\nCustomer Service Excellence:\nEnsure a high level of guest satisfaction by addressing customer inquiries, concerns, and feedback in a timely and professional manner.\nImplement strategies to enhance the client experience, including developing loyalty programs or special promotions.\nManage client bookings and reservations, ensuring accurate records are maintained.\nMarketing and Sales:\nCollaborate with marketing teams to promote the spa’s services, including new offerings, seasonal promotions, and special events.\nAssist in developing and implementing sales strategies to achieve revenue targets.\nMonitor and track sales performance, recommending improvements when necessary.\nReporting and Administrative Duties:\nProvide regular reports on operational performance, including financials, customer satisfaction, and staff performance to senior management.\nMaintain accurate records related to staff, client services, inventory, and other operational activities.\nQualifications/Skills:\nMinimum of 3 years of experience in spa or hospitality management.\nStrong leadership abilities with a proven track record in managing teams effectively\nExcellent collaboration skills, particularly in working with sales teams to achieve common goals.\nExperience in supervising personnel and fostering a positive team culture.\nDemonstrated ability in process improvement methodologies to enhance operational efficiency.\nStrategic thinking skills with experience in business development initiatives.\nKnowledge of spa treatments, services, and industry trends.\nFamiliarity with health and safety regulations in the wellness industry.\nHighly Proficient in Mindbody or similar spa management software\nIf you’re a dynamic, results driven leader with a passion for wellness and exceptional customer service, we invite you to apply. Join our team and play a key role in delivering outstanding experiences for every client who walks through our doors.\nJob Type: Full-time\nPay: From $22.00 per hour\nBenefits:\n401(k) matching\nEmployee discount\nFlexible schedule\nHealth insurance\nPaid time off\nRetirement plan\nApplication Question(s):\nProficient with MindBody?\nStrong leadership and communication skills?\nExperience:\nWorking in spa: 3 years (Required)\nAbility to Relocate:\nForest Park, IL 60130: Relocate before starting work (Required)\nWork Location: In person","company":"Elementsmassage","rawCompany":"elementsmassage","city":"Forest Park","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-07-27T13:12:47.340Z","occupations":[{"code":"11-9179.02","title":"Spa Managers","slug":"spa-managers"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"39-1022.00","title":"First-Line Supervisors of Personal Service Workers","slug":"first-line-supervisors-of-personal-service-workers"}],"industries":[{"code":"812199","title":"Other Personal Care Services","slug":"other-personal-care-services"},{"code":"812112","title":"Beauty Salons","slug":"beauty-salons"},{"code":"812113","title":"Nail Salons","slug":"nail-salons"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"Are you a passionate leader who thrives on inspiring others and driving success? If so, we’d love to meet you.\nElements Massage in Forest Park is seeking a highly motivated and experienced Operations Manager to lead our talented team and oversee the daily operations of our spa. This role is ideal for someone with strong leadership skills, a background in spa or wellness management, and experience with Mindbody software.\nKey Responsibilities:\nOversee day to day spa operations to ensure efficiency and excellence\nLead, coach, and motivate staff to achieve performance goals\nMaintain high standards of customer service and client satisfaction\nManage scheduling, staffing, and operational workflows\nEnsure compliance with company policies and industry standards\nQualifications:\nManagerial experience in spa and wellness\nHighly proficient with Mindbody or similar booking systems\nStrong leadership, communication, and organizational skills\nA passion for delivering exceptional client experiences\nOur Mission:\nWe are committed to creating a positive, supportive workplace where our team genuinely enjoys coming to work. At the same time, we continuously enhance our studio to provide clients with a relaxing and rejuvenating experience.\nWe believe our studio stands out and we’d love the opportunity to show you why.\nWhy join us:\n\"We Offer Strong Compensation and Benefits\"\n--Starting $22/hr plus BONUS\n- Free Monthly Massage\n- Paid time off\n- Access to Health Care\n- IRA Contribution\n- Friends and Family discount\n- Fun and lively work culture\n- Flexible scheduling to support career longevity\nKey Duties and Responsibilities:\nOperational Management:\nOversee the daily operations of the spa, ensuring all services are delivered efficiently and effectively.\nMonitor and manage spa facilities, ensuring a clean, safe, and welcoming environment for guests.\nDevelop and implement operational policies and procedures to improve efficiency, productivity, and customer satisfaction.\nEnsure the smooth and timely execution of appointments, treatments, and services.\nTeam Leadership:\nSupervise, train, and motivate a team of spa staff, including therapists, estheticians, receptionists, and other personnel.\nDevelop staff schedules and manage staffing levels based on client demand and business needs.\nConduct performance evaluations and provide ongoing coaching and feedback to ensure high standards of service.\nCustomer Service Excellence:\nEnsure a high level of guest satisfaction by addressing customer inquiries, concerns, and feedback in a timely and professional manner.\nImplement strategies to enhance the client experience, including developing loyalty programs or special promotions.\nManage client bookings and reservations, ensuring accurate records are maintained.\nMarketing and Sales:\nCollaborate with marketing teams to promote the spa’s services, including new offerings, seasonal promotions, and special events.\nAssist in developing and implementing sales strategies to achieve revenue targets.\nMonitor and track sales performance, recommending improvements when necessary.\nReporting and Administrative Duties:\nProvide regular reports on operational performance, including financials, customer satisfaction, and staff performance to senior management.\nMaintain accurate records related to staff, client services, inventory, and other operational activities.\nQualifications/Skills:\nMinimum of 3 years of experience in spa or hospitality management.\nStrong leadership abilities with a proven track record in managing teams effectively\nExcellent collaboration skills, particularly in working with sales teams to achieve common goals.\nExperience in supervising personnel and fostering a positive team culture.\nDemonstrated ability in process improvement methodologies to enhance operational efficiency.\nStrategic thinking skills with experience in business development initiatives.\nKnowledge of spa treatments, services, and industry trends.\nFamiliarity with health and safety regulations in the wellness industry.\nHighly Proficient in Mindbody or similar spa management software\nIf you’re a dynamic, results driven leader with a passion for wellness and exceptional customer service, we invite you to apply. Join our team and play a key role in delivering outstanding experiences for every client who walks through our doors.\nJob Type: Full-time\nPay: From $22.00 per hour\nBenefits:\n401(k) matching\nEmployee discount\nFlexible schedule\nHealth insurance\nPaid time off\nRetirement plan\nApplication Question(s):\nProficient with MindBody?\nStrong leadership and communication skills?\nExperience:\nWorking in spa: 3 years (Required)\nAbility to Relocate:\nForest Park, IL 60130: Relocate before starting work (Required)\nWork Location: In person","datePosted":"2026-07-27T13:12:47.340Z","dateModified":"2026-07-27T13:12:47.340Z","hiringOrganization":{"@type":"Organization","name":"Elementsmassage","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Forest Park","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a545c672aa5c4a5cf8e758d0"},"url":"https://jobsearcher.com/jobs/a545c672aa5c4a5cf8e758d0"}}