{"schemaVersion":"jobsearcher.job.v1","id":"a541fd81c08ce7669ccbf914","url":"https://jobsearcher.com/jobs/a541fd81c08ce7669ccbf914","canonicalUrl":"https://jobsearcher.com/jobs/a541fd81c08ce7669ccbf914","title":"Client Services Representative","description":"ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional.\n\nThis is an in office role in Anthem, AZ\nPosition Overview: The Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.\nKey Responsibilities:\nManage inbound calls for service scheduling.\nCoordinate appointments for maintenance, repairs, and equipment replacement.\nRespond to email and web portal inquiries for scheduling requests.\nConduct outbound calls to existing clients for follow-ups and scheduling.\nAssist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.\nServe as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.\nRequired Skills & Qualifications:\nBilingual in Spanish (preferred but not required).\nStrong commitment to superior customer service.\nExcellent phone etiquette and interpersonal skills.\nOutstanding written and verbal communication abilities.\nAbility to manage multiple priorities in a fast-paced environment.\nSound judgment and problem-solving skills with a calm, professional approach.\nProficiency in Microsoft Word, Outlook, and Excel.\nAbility to talk and type simultaneously; typing speed of at least 40 words per minute.\nPrevious experience handling high call volumes in a dynamic environment.\nSuccessful completion of pre-employment drug screening and background check.\nBenefits:\nCompetitive pay and great work environment\nOpportunities for career growth and continued training\nCompetitive pay with bonus and commission opportunities\nComprehensive benefits - Medical, Dental, Vision insurance\n401K retirement plan with partial company match\nCompany-provided iPhone and iPad\nLife insurance coverage\nPaid vacation and holidays\nCompany events\nWork Environment:\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\nApply today!\n#PRO\nPay Range\n$19—$23 USD\nAbout ProSkill Services:\nThousands of people across the North Valley have become ProSkill life-long customers. Our plumbers, electricians and HVAC technicians are highly trained professionals with genuinely good hearts and great personalities. We're located in beautiful Anthem Arizona, just North of Phoenix, and we service the entire Northern part of the Valley. Our AC and heating experts, electricians and plumbers in Anthem cover everything from Scottsdale to Glendale to Surprise. Electrical work, plumbing, heating and air conditioning is our life!\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.\nPrivacy Policy","company":"Proskill","rawCompany":"proskill","city":"New River","state":"AZ","isRemote":false,"isActive":false,"createdAt":"2026-08-09T14:40:49.396Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"},{"code":"49-9071.00","title":"Maintenance and Repair Workers, General","slug":"maintenance-and-repair-workers-general"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Services Representative","description":"ProSkill Services is a leading residential service company specializing in plumbing, heating, and air conditioning. Our mission is to deliver exceptional service and 100% customer satisfaction across the North Valley. We are looking for a dedicated Client Services Representative to join our team and ensure every customer interaction is positive and professional.\n\nThis is an in office role in Anthem, AZ\nPosition Overview: The Client Services Representative plays a vital role in providing excellent customer service by assisting clients with scheduling, inquiries, and support. This full-time, non-exempt position reports directly to the Client Services Manager and requires strong communication, multitasking, and problem-solving skills.\nKey Responsibilities:\nManage inbound calls for service scheduling.\nCoordinate appointments for maintenance, repairs, and equipment replacement.\nRespond to email and web portal inquiries for scheduling requests.\nConduct outbound calls to existing clients for follow-ups and scheduling.\nAssist the sales team with reporting, client education, sales appointment scheduling, and performance tracking.\nServe as a liaison between customers and company departments, ensuring seamless communication and resolution of inquiries.\nRequired Skills & Qualifications:\nBilingual in Spanish (preferred but not required).\nStrong commitment to superior customer service.\nExcellent phone etiquette and interpersonal skills.\nOutstanding written and verbal communication abilities.\nAbility to manage multiple priorities in a fast-paced environment.\nSound judgment and problem-solving skills with a calm, professional approach.\nProficiency in Microsoft Word, Outlook, and Excel.\nAbility to talk and type simultaneously; typing speed of at least 40 words per minute.\nPrevious experience handling high call volumes in a dynamic environment.\nSuccessful completion of pre-employment drug screening and background check.\nBenefits:\nCompetitive pay and great work environment\nOpportunities for career growth and continued training\nCompetitive pay with bonus and commission opportunities\nComprehensive benefits - Medical, Dental, Vision insurance\n401K retirement plan with partial company match\nCompany-provided iPhone and iPad\nLife insurance coverage\nPaid vacation and holidays\nCompany events\nWork Environment:\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\nApply today!\n#PRO\nPay Range\n$19—$23 USD\nAbout ProSkill Services:\nThousands of people across the North Valley have become ProSkill life-long customers. Our plumbers, electricians and HVAC technicians are highly trained professionals with genuinely good hearts and great personalities. We're located in beautiful Anthem Arizona, just North of Phoenix, and we service the entire Northern part of the Valley. Our AC and heating experts, electricians and plumbers in Anthem cover everything from Scottsdale to Glendale to Surprise. Electrical work, plumbing, heating and air conditioning is our life!\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws.\nPrivacy Policy","datePosted":"2026-08-09T14:40:49.396Z","dateModified":"2026-08-09T14:40:49.396Z","hiringOrganization":{"@type":"Organization","name":"Proskill","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New River","addressRegion":"AZ","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a541fd81c08ce7669ccbf914"},"url":"https://jobsearcher.com/jobs/a541fd81c08ce7669ccbf914"}}