{"schemaVersion":"jobsearcher.job.v1","id":"a4ff4304b37fbcb2dfe2e9a0","url":"https://jobsearcher.com/jobs/a4ff4304b37fbcb2dfe2e9a0","canonicalUrl":"https://jobsearcher.com/jobs/a4ff4304b37fbcb2dfe2e9a0","title":"Remote HFC Network Performance Engineer","description":"Job DescriptionInsight Global is seeking a Remote HFC Network Performance Engineer for a leading telecommunications and broadband provider. This engineer will serve as a key contributor responsible for monitoring, analyzing, and optimizing the performance of a large-scale HFC network supporting broadband, video, and voice services. The ideal candidate brings a strong HFC engineering background with expertise in DOCSIS technologies, CMTS/CCAP platforms, RF performance metrics, and network analytics.On a daily basis, this individual will take a holistic view of network health, leveraging KPIs, dashboards, and performance data to identify opportunities for improvement across upstream and downstream services. They will work closely with engineering, operations, construction, and field teams to troubleshoot complex issues, support network upgrades, optimize capacity, and improve the customer broadband experience. Additionally, this engineer will provide strategic recommendations related to wireless optimization, fiber backhaul, node segmentation, DOCSIS initiatives, and overall network performance as the organization continues to evolve its HFC infrastructure. This individual must work in Alaska Hour Timezone 8:00-5:00pm.D2D:Monitor day-to-day HFC network performance across the entire broadband networkAnalyze network KPIs and performance dashboards to identify trends and service-impacting issuesTake a holistic view of network health and provide recommendations for optimization and improvementEvaluate and improve upstream and downstream network performanceMonitor wireless network performance, settings, and feature enhancementsReview RF metrics including SNR, MER, CER, ingress, egress, and return path noiseEngineer and support CMTS/CCAP platforms and address critical network alarmsPerform capacity planning, node segmentation analysis, and performance optimization initiativesIdentify areas for plant optimization and network efficiency improvementsSupport DOCSIS upgrades, network expansions, and technology migration projectsPartner with Network Operations, Construction, Field Engineering, and other engineering groups to drive network reliabilityTroubleshoot complex service-affecting issues from the core network through the access networkGenerate actionable recommendations to improve broadband customer experience and network performanceSupport fiber backhaul and transport considerations impacting HFC network performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Skills and Requirements5+ years of HFC (Hybrid Fiber-Coaxial) network engineering experience in a cable or broadband environmentStrong understanding of HFC network architecture from CMTS/CCAP through node levelMinimum 2+ years supporting or working within an HFC engineering organizationExperience analyzing and optimizing DOCSIS-based broadband networksKnowledge of DOCSIS 3.1 and evolving DOCSIS technologiesExperience with CMTS/CCAP platforms, configuration, troubleshooting, and performance monitoringStrong understanding of upstream and downstream performance metricsExperience monitoring network KPIs, dashboards, and performance analyticsAbility to analyze RF metrics including SNR, MER, CER, ingress, egress, and return path noiseBachelor's DegreeExperience with CommScope NXT platforms and solutionsDOCSIS 3.1/4.0h node segmentation and node split initiativesBackground in both Network Operations and Engineering organizationsIndustry certifications related to HFC, DOCSIS, broadband, or network engineeringExperience supporting high-split or mid-split architectures","company":"Insight Global","rawCompany":"insight global","city":"Denver","state":"CO","isRemote":true,"isActive":false,"createdAt":"2026-09-19T13:12:53.324Z","occupations":[{"code":"15-1241.01","title":"Telecommunications Engineering Specialists","slug":"telecommunications-engineering-specialists"},{"code":"15-1241.00","title":"Computer Network Architects","slug":"computer-network-architects"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"517111","title":"Wired Telecommunications Carriers","slug":"wired-telecommunications-carriers"},{"code":"517810","title":"All Other Telecommunications","slug":"all-other-telecommunications"},{"code":"517112","title":"Wireless Telecommunications Carriers (except Satellite)","slug":"wireless-telecommunications-carriers-except-satellite"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote HFC Network Performance Engineer","description":"Job DescriptionInsight Global is seeking a Remote HFC Network Performance Engineer for a leading telecommunications and broadband provider. This engineer will serve as a key contributor responsible for monitoring, analyzing, and optimizing the performance of a large-scale HFC network supporting broadband, video, and voice services. The ideal candidate brings a strong HFC engineering background with expertise in DOCSIS technologies, CMTS/CCAP platforms, RF performance metrics, and network analytics.On a daily basis, this individual will take a holistic view of network health, leveraging KPIs, dashboards, and performance data to identify opportunities for improvement across upstream and downstream services. They will work closely with engineering, operations, construction, and field teams to troubleshoot complex issues, support network upgrades, optimize capacity, and improve the customer broadband experience. Additionally, this engineer will provide strategic recommendations related to wireless optimization, fiber backhaul, node segmentation, DOCSIS initiatives, and overall network performance as the organization continues to evolve its HFC infrastructure. This individual must work in Alaska Hour Timezone 8:00-5:00pm.D2D:Monitor day-to-day HFC network performance across the entire broadband networkAnalyze network KPIs and performance dashboards to identify trends and service-impacting issuesTake a holistic view of network health and provide recommendations for optimization and improvementEvaluate and improve upstream and downstream network performanceMonitor wireless network performance, settings, and feature enhancementsReview RF metrics including SNR, MER, CER, ingress, egress, and return path noiseEngineer and support CMTS/CCAP platforms and address critical network alarmsPerform capacity planning, node segmentation analysis, and performance optimization initiativesIdentify areas for plant optimization and network efficiency improvementsSupport DOCSIS upgrades, network expansions, and technology migration projectsPartner with Network Operations, Construction, Field Engineering, and other engineering groups to drive network reliabilityTroubleshoot complex service-affecting issues from the core network through the access networkGenerate actionable recommendations to improve broadband customer experience and network performanceSupport fiber backhaul and transport considerations impacting HFC network performanceWe are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.Skills and Requirements5+ years of HFC (Hybrid Fiber-Coaxial) network engineering experience in a cable or broadband environmentStrong understanding of HFC network architecture from CMTS/CCAP through node levelMinimum 2+ years supporting or working within an HFC engineering organizationExperience analyzing and optimizing DOCSIS-based broadband networksKnowledge of DOCSIS 3.1 and evolving DOCSIS technologiesExperience with CMTS/CCAP platforms, configuration, troubleshooting, and performance monitoringStrong understanding of upstream and downstream performance metricsExperience monitoring network KPIs, dashboards, and performance analyticsAbility to analyze RF metrics including SNR, MER, CER, ingress, egress, and return path noiseBachelor's DegreeExperience with CommScope NXT platforms and solutionsDOCSIS 3.1/4.0h node segmentation and node split initiativesBackground in both Network Operations and Engineering organizationsIndustry certifications related to HFC, DOCSIS, broadband, or network engineeringExperience supporting high-split or mid-split architectures","datePosted":"2026-09-19T13:12:53.324Z","dateModified":"2026-09-19T13:12:53.324Z","hiringOrganization":{"@type":"Organization","name":"Insight Global","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a4ff4304b37fbcb2dfe2e9a0"},"url":"https://jobsearcher.com/jobs/a4ff4304b37fbcb2dfe2e9a0"}}