{"schemaVersion":"jobsearcher.job.v1","id":"a4dae2ee167b52dd535ff9e3","url":"https://jobsearcher.com/jobs/a4dae2ee167b52dd535ff9e3","canonicalUrl":"https://jobsearcher.com/jobs/a4dae2ee167b52dd535ff9e3","title":"Client Success Representative (Remote)","description":"Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.\r\nResponsibilities and Duties\r\nDevelop and nurture relationships with selected accounts for successful campaigns.\r\nBe a trusted advisor and expert in our DemandFactor offerings.\r\nWork with internal experts to deliver excellent campaign leads and ensure clients are happy.\r\nCollaborate with the Sales team from proposal to delivery, addressing options and integrations.\r\nManage account documentation, including reports and recommendations.\r\nHandle post-sale account management, fostering growth through great customer service.\r\nQualifications\r\nExcellent written and verbal communication skills with a strong connection to customer success.\r\nMinimum two years of account management or customer service experience preferred.\r\nHighly organized and detail-oriented, able to handle over 30 clients effectively.\r\nAbility to thrive collaboratively in a team and independently with minimal supervision.\r\nStrong problem-solving skills, with the ability to engage and interact with internal teams.\r\nLogical thinking to diagnose and resolve issues, recognizing when escalation is needed.\r\nComfortable learning various software, from MS Office (Excel) to CRM systems.\r\nTime Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment.\r\nJ-18808-Ljbffr","company":"Demand","rawCompany":"demand","city":"Washington","state":"DC","isRemote":true,"isActive":false,"createdAt":"2026-07-04T03:27:49.992Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Success Representative (Remote)","description":"Customer Success is crucial for building strong customer relationships. We're looking for someone tech-savvy to ensure our clients have a great experience.\r\nResponsibilities and Duties\r\nDevelop and nurture relationships with selected accounts for successful campaigns.\r\nBe a trusted advisor and expert in our DemandFactor offerings.\r\nWork with internal experts to deliver excellent campaign leads and ensure clients are happy.\r\nCollaborate with the Sales team from proposal to delivery, addressing options and integrations.\r\nManage account documentation, including reports and recommendations.\r\nHandle post-sale account management, fostering growth through great customer service.\r\nQualifications\r\nExcellent written and verbal communication skills with a strong connection to customer success.\r\nMinimum two years of account management or customer service experience preferred.\r\nHighly organized and detail-oriented, able to handle over 30 clients effectively.\r\nAbility to thrive collaboratively in a team and independently with minimal supervision.\r\nStrong problem-solving skills, with the ability to engage and interact with internal teams.\r\nLogical thinking to diagnose and resolve issues, recognizing when escalation is needed.\r\nComfortable learning various software, from MS Office (Excel) to CRM systems.\r\nTime Management and Effective Prioritization skills to ensure efficient handling of tasks and responsibilities in a dynamic work environment.\r\nJ-18808-Ljbffr","datePosted":"2026-07-04T03:27:49.992Z","dateModified":"2026-07-04T03:27:49.992Z","hiringOrganization":{"@type":"Organization","name":"Demand","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a4dae2ee167b52dd535ff9e3"},"url":"https://jobsearcher.com/jobs/a4dae2ee167b52dd535ff9e3"}}