{"schemaVersion":"jobsearcher.job.v1","id":"a47d04f4f7c7a8bb74d13229","url":"https://jobsearcher.com/jobs/a47d04f4f7c7a8bb74d13229","canonicalUrl":"https://jobsearcher.com/jobs/a47d04f4f7c7a8bb74d13229","title":"Technical Support Lead","description":"Everforth ECS is seeking a Technical Support Lead to work in an onsite capacity with primary duty located at the Pentagon in Arlington, VA. Note: This role is contingent upon additional funding.\n\nEverforth ECS is seeking a Technical Support Lead to support a Department of War customer's Agentic Networks Mission Integrator effort. The Technical Support Lead resource serves as the technical integration, deployment, and fielding link among Mission Integrators, Government stakeholders, Combatant Command personnel, platform and data owners, vendors, and software engineering teams. The resource facilitates the integration and cross-domain deployment of data, models, agents, interfaces, and platform capabilities across NIPR, SIPR, and JWICS environments.\n\nThis position supports capability hardening, test and evaluation, operational-readiness verification, global fielding, and initial operational use of AI-enabled mission capabilities. The resource identifies and mitigates critical-path risks, coordinates site and enclave readiness, resolves technical integration and deployment issues, and assesses the architectural, security, sustainment, and scalability implications of proposed approaches.\n\nThe Technical Support Lead resource is based at the Pentagon and will support fielding and sustainment activities at Combatant Commands and other Government-directed locations. Routine domestic and international travel is required to conduct technical planning, site-readiness coordination, integration, testing, deployment, troubleshooting, and initial operational support.\n\nFacilitate the integration and deployment of data, models, agents, interfaces, and platform capabilities across NIPR, SIPR, JWICS, and approved cross-domain deployment environments.\nSupport:\nIntegration with authoritative data sources, object management systems, Government platforms, third-party capabilities, and machine-to-machine interfaces across platforms and security domains.\nCapability hardening, integration testing, operational test preparation, user acceptance testing, mission-representative evaluation events, and operational-readiness verification for each fielded capability increment.\nCDAO, DIA Quality Assurance Framework, Joint Staff J2 JTIM-related, and other Government-directed test and workflow-validation activities in coordination with Mission Integrators and engineering teams.\nCybersecurity, accreditation, and Authorization to Operate activities by identifying required technical evidence, configuration information, interface dependencies, deployment constraints, and Government decisions.\nTransition planning for sustainment, training, follow-on scaling, and transfer of technical knowledge to Government, operational, and support personnel.\nPlanning for Government and customer engagements by identifying technical objectives, required participants, site-readiness topics, deployment decisions, integration risks, and necessary read-ahead materials.\nCoordinate:\nTechnical readiness for fielding activities, including connectivity, network and enclave access, Government-furnished equipment and information, credentialing, accounts, platform dependencies, security approvals, and deployment prerequisites.\nCollection and disposition of technical defects, user feedback, integration findings, performance issues, and deployment lessons following demonstrations, test events, pilots, and fielding activities.\nWork with Mission Integrators, command points of contact, operational users, Government leads, software engineers, platform owners, data owners, cybersecurity personnel, and vendors to plan and execute integration, test, demonstration, pilot, and fielding activities.\nIdentify, document, prioritize, and mitigate critical-path technical risks, integration constraints, deployment dependencies, and operational-readiness issues that could affect delivery or fielding.\nResolve developer-blocking issues within the Contractor's control within 48 hours or escalate the issue with documented rationale, technical findings, operational impact, recommended actions, responsible parties, and required decisions.\nMaintain clear issue, risk, dependency, decision, and action tracking for integration and deployment activities, including issue ownership, technical status, operational impact, suspense dates, escalation paths, and resolution evidence.\nVerify that deployment environments, interfaces, dependencies, security controls, and system configurations are ready to support demonstrations, pilots, fielding events, and initial operational use.\nTranslate technical findings into actionable corrective requirements and coordinate backlog refinement, remediation sequencing, retesting, and closure with engineering teams and Government leads.\nAssess and clearly communicate the architectural, cybersecurity, integration, sustainment, performance, reliability, and scalability implications of technical approaches to both technical and non-technical stakeholders.\nEvaluate technical alternatives and communicate associated tradeoffs, risks, external dependencies, implementation constraints, and operational impacts before deployment decisions are made.\nProvide on-site and remote field support during integration, deployment, initial operational use, and stabilization periods, rapidly coordinating resolution of issues that affect mission availability or user adoption.\nMonitor technical readiness and operational status during initial use, identify recurring issues or sustainment risks, and coordinate corrective actions with engineering, platform, network, security, and command stakeholders.\nIdentify sustainment-engineering requirements, including monitoring, logging, configuration management, defect resolution, maintenance, release management, technical support, documentation, training, and long-term platform dependencies.\nDevelop and refine reusable integration, deployment, configuration, troubleshooting, and readiness patterns that can be applied across commands, sites, platforms, and security enclaves.\nMaintain accurate deployment records, environment configurations, interface and dependency documentation, troubleshooting procedures, site-readiness checklists, and technical transition materials.\nParticipate in pre-visit planning and on-site technical synchronization for engagements with Combatant Commands, Service components, operational units, Government organizations, and vendors.\nCapture technical decisions, actions, risks, dependencies, unresolved issues, and follow-up requirements arising from site visits, test events, demonstrations, deployments, and operational-support activities.\nTravel to Combatant Commands and other Government-directed locations to assess site readiness, validate technical workflows, support integration and testing, resolve fielding issues, and maintain operational readiness during initial operational use.\nTroubleshoot environment configuration, software and data dependencies, network connectivity, access controls, containerization, platform integration, interface, release, and deployment issues across classified environments.\nOther duties, as assigned.\n\nSalary is commensurate with skillset, qualifications, experience, and educational background.\n\nSalary Range: $125,000-145,000\n\nGeneral Description of Benefits\n\nRequirements:\nU.S. Citizen.\nCurrent DoD Top Secret clearance with eligibility for access to Sensitive Compartmented Information (TS/SCI), with the ability to obtain and maintain required facility, system, enclave, and JWICS access.\nActive AWS Cloud and Security+ Certifications.\nBachelor's degree in Computer Science, Information Technology, Software Engineering, Systems Engineering, Cybersecurity, or a related technical field is required. A master's degree is preferred.\n5+ years of relevant professional experience supporting technical integration, deployment, test, fielding, or sustainment activities.\nAbility to work onsite at the Pentagon in Arlington, VA.\nAbility to attend meetings and program events in Fairfax, VA.\nAbility to travel","company":"Everforth Ecs","rawCompany":"everforth ecs","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-09-04T10:32:56.820Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"928110","title":"National Security","slug":"national-security"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Support Lead","description":"Everforth ECS is seeking a Technical Support Lead to work in an onsite capacity with primary duty located at the Pentagon in Arlington, VA. Note: This role is contingent upon additional funding.\n\nEverforth ECS is seeking a Technical Support Lead to support a Department of War customer's Agentic Networks Mission Integrator effort. The Technical Support Lead resource serves as the technical integration, deployment, and fielding link among Mission Integrators, Government stakeholders, Combatant Command personnel, platform and data owners, vendors, and software engineering teams. The resource facilitates the integration and cross-domain deployment of data, models, agents, interfaces, and platform capabilities across NIPR, SIPR, and JWICS environments.\n\nThis position supports capability hardening, test and evaluation, operational-readiness verification, global fielding, and initial operational use of AI-enabled mission capabilities. The resource identifies and mitigates critical-path risks, coordinates site and enclave readiness, resolves technical integration and deployment issues, and assesses the architectural, security, sustainment, and scalability implications of proposed approaches.\n\nThe Technical Support Lead resource is based at the Pentagon and will support fielding and sustainment activities at Combatant Commands and other Government-directed locations. Routine domestic and international travel is required to conduct technical planning, site-readiness coordination, integration, testing, deployment, troubleshooting, and initial operational support.\n\nFacilitate the integration and deployment of data, models, agents, interfaces, and platform capabilities across NIPR, SIPR, JWICS, and approved cross-domain deployment environments.\nSupport:\nIntegration with authoritative data sources, object management systems, Government platforms, third-party capabilities, and machine-to-machine interfaces across platforms and security domains.\nCapability hardening, integration testing, operational test preparation, user acceptance testing, mission-representative evaluation events, and operational-readiness verification for each fielded capability increment.\nCDAO, DIA Quality Assurance Framework, Joint Staff J2 JTIM-related, and other Government-directed test and workflow-validation activities in coordination with Mission Integrators and engineering teams.\nCybersecurity, accreditation, and Authorization to Operate activities by identifying required technical evidence, configuration information, interface dependencies, deployment constraints, and Government decisions.\nTransition planning for sustainment, training, follow-on scaling, and transfer of technical knowledge to Government, operational, and support personnel.\nPlanning for Government and customer engagements by identifying technical objectives, required participants, site-readiness topics, deployment decisions, integration risks, and necessary read-ahead materials.\nCoordinate:\nTechnical readiness for fielding activities, including connectivity, network and enclave access, Government-furnished equipment and information, credentialing, accounts, platform dependencies, security approvals, and deployment prerequisites.\nCollection and disposition of technical defects, user feedback, integration findings, performance issues, and deployment lessons following demonstrations, test events, pilots, and fielding activities.\nWork with Mission Integrators, command points of contact, operational users, Government leads, software engineers, platform owners, data owners, cybersecurity personnel, and vendors to plan and execute integration, test, demonstration, pilot, and fielding activities.\nIdentify, document, prioritize, and mitigate critical-path technical risks, integration constraints, deployment dependencies, and operational-readiness issues that could affect delivery or fielding.\nResolve developer-blocking issues within the Contractor's control within 48 hours or escalate the issue with documented rationale, technical findings, operational impact, recommended actions, responsible parties, and required decisions.\nMaintain clear issue, risk, dependency, decision, and action tracking for integration and deployment activities, including issue ownership, technical status, operational impact, suspense dates, escalation paths, and resolution evidence.\nVerify that deployment environments, interfaces, dependencies, security controls, and system configurations are ready to support demonstrations, pilots, fielding events, and initial operational use.\nTranslate technical findings into actionable corrective requirements and coordinate backlog refinement, remediation sequencing, retesting, and closure with engineering teams and Government leads.\nAssess and clearly communicate the architectural, cybersecurity, integration, sustainment, performance, reliability, and scalability implications of technical approaches to both technical and non-technical stakeholders.\nEvaluate technical alternatives and communicate associated tradeoffs, risks, external dependencies, implementation constraints, and operational impacts before deployment decisions are made.\nProvide on-site and remote field support during integration, deployment, initial operational use, and stabilization periods, rapidly coordinating resolution of issues that affect mission availability or user adoption.\nMonitor technical readiness and operational status during initial use, identify recurring issues or sustainment risks, and coordinate corrective actions with engineering, platform, network, security, and command stakeholders.\nIdentify sustainment-engineering requirements, including monitoring, logging, configuration management, defect resolution, maintenance, release management, technical support, documentation, training, and long-term platform dependencies.\nDevelop and refine reusable integration, deployment, configuration, troubleshooting, and readiness patterns that can be applied across commands, sites, platforms, and security enclaves.\nMaintain accurate deployment records, environment configurations, interface and dependency documentation, troubleshooting procedures, site-readiness checklists, and technical transition materials.\nParticipate in pre-visit planning and on-site technical synchronization for engagements with Combatant Commands, Service components, operational units, Government organizations, and vendors.\nCapture technical decisions, actions, risks, dependencies, unresolved issues, and follow-up requirements arising from site visits, test events, demonstrations, deployments, and operational-support activities.\nTravel to Combatant Commands and other Government-directed locations to assess site readiness, validate technical workflows, support integration and testing, resolve fielding issues, and maintain operational readiness during initial operational use.\nTroubleshoot environment configuration, software and data dependencies, network connectivity, access controls, containerization, platform integration, interface, release, and deployment issues across classified environments.\nOther duties, as assigned.\n\nSalary is commensurate with skillset, qualifications, experience, and educational background.\n\nSalary Range: $125,000-145,000\n\nGeneral Description of Benefits\n\nRequirements:\nU.S. Citizen.\nCurrent DoD Top Secret clearance with eligibility for access to Sensitive Compartmented Information (TS/SCI), with the ability to obtain and maintain required facility, system, enclave, and JWICS access.\nActive AWS Cloud and Security+ Certifications.\nBachelor's degree in Computer Science, Information Technology, Software Engineering, Systems Engineering, Cybersecurity, or a related technical field is required. A master's degree is preferred.\n5+ years of relevant professional experience supporting technical integration, deployment, test, fielding, or sustainment activities.\nAbility to work onsite at the Pentagon in Arlington, VA.\nAbility to attend meetings and program events in Fairfax, VA.\nAbility to travel","datePosted":"2026-09-04T10:32:56.820Z","dateModified":"2026-09-04T10:32:56.820Z","hiringOrganization":{"@type":"Organization","name":"Everforth Ecs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a47d04f4f7c7a8bb74d13229"},"url":"https://jobsearcher.com/jobs/a47d04f4f7c7a8bb74d13229"}}