{"schemaVersion":"jobsearcher.job.v1","id":"a45b57f3686ec0242db86ce5","url":"https://jobsearcher.com/jobs/a45b57f3686ec0242db86ce5","canonicalUrl":"https://jobsearcher.com/jobs/a45b57f3686ec0242db86ce5","title":"Client Rep","description":"Customer Service Representative (CSR) - BilingualJob Type: Full-TimeWe are seeking Bilingaul Customer Service Representatives (CSR) to deliver professional, high-quality support to customers regarding account inquiries, toll tag fulfillment, and standard violation resolution. This role requires strong customer service skills, attention to detail, and the ability to meet performance and compliance standards in a fast-paced environment.The ideal candidate will build rapport with customers, accurately process account updates and payments, and maintain up-to-date knowledge of policies, procedures, and service offerings.Respond promptly and professionally to customer inquiries regarding account activity, toll tag orders, and violation resolution.Meet established qualitative and quantitative performance metrics, including call quality and productivity targets.Reconcile daily payments and prepare required end-of-day documentation and reports.Maintain current knowledge of policies, procedures, and service updates and implement changes as directed.Provide courteous, efficient, and accurate customer service in all interactions.High school diploma or GED required.Prior customer service experience required (call center or financial services experience preferred).Bilingual in SpanishStrong customer service and interpersonal skills.Proficiency with computers and Microsoft Office (Word, Excel, databases).Office-based environment with standard office equipment (computer, phone, copier, etc.).Standard message and data rates may apply. You can opt out at any time by replying STOP or get assistance by replying HELP. For more information, please review our privacy policy at .All applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, genetic information, pregnancy, or any other legally protected status.#","company":"Chasesource","rawCompany":"chasesource","city":"Austin","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-04T23:53:06.137Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"488490","title":"Other Support Activities for Road Transportation","slug":"other-support-activities-for-road-transportation"},{"code":"561110","title":"Office Administrative Services","slug":"office-administrative-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Rep","description":"Customer Service Representative (CSR) - BilingualJob Type: Full-TimeWe are seeking Bilingaul Customer Service Representatives (CSR) to deliver professional, high-quality support to customers regarding account inquiries, toll tag fulfillment, and standard violation resolution. 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