ON CALL TELLER - HILTON HEAD ISLAND

JOB SUMMARYProcesses customer transactions in a professional, efficient and accurate manner in accordance with federal guidelines and banking policy. Receives and disburses cash accurately, maintains a cash drawer and balances it daily. Interacts with customers to enhance the overall marketing effort of the bank. Exercises judgment with moderate supervision. The On-Call Teller provides coverage to a designated market on an as needed basis.ESSENTIAL DUTIES AND RESPONSIBILITIESTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Completes all transactions in accordance with established proceduresAccepts business and personal deposits, loan payments and items for collectionCashes checks and processes savings withdrawals with authorized limitsRedeems bonds and bond couponsPrepares appropriate cash in/out or debit/credit tickets for cash transactionsHandles other services such as official checks and cash advancesProcesses mail deposits and handles night depository procedures (receiving, processing, and returning customer bags)Contacts customer regarding overdrafts and non-sufficient funds (teller item or charge back)May process large and complicated deposits for commercial customersApplies good security and safety habits at all timesBalances cash drawer daily with accuracy (maintaining authorized cash limits); balances and supplies the ATMBalances and mails tax depositsProactively and consistently delivers excellent customer service and follows up in a timely manner with customers as neededInteracts with other departments in a professional mannerMaintains customer confidentiality at all timesPerceptive to customer wants and needs. Asks appropriate questions to gain understanding and refers customers to other areas in the branch as applicablePromotes bank services and cross-sells bank productsUnderstands and follows all security and compliance policies and proceduresDemonstrates a professional attitude in actions, dress and communicationShows a willingness to take on new challengesActively participates in branch and other meetings as requestedDemonstrates willingness to assist co-workers as part of a branch teamUnderstands and follows all bank policies and procedures (including attendance)May be responsible for backing-up Teller Supervisor, Customer Service Representative, and/or other branch staff memberTravels within designated market working in the retail bank on an as needed basisMay perform other duties as needed as requested by Teller Supervisor or Branch Manager