{"schemaVersion":"jobsearcher.job.v1","id":"a45270fa93e4d64028b4ce32","url":"https://jobsearcher.com/jobs/a45270fa93e4d64028b4ce32","canonicalUrl":"https://jobsearcher.com/jobs/a45270fa93e4d64028b4ce32","title":"Program Coordinator","description":"About Our Client:The organization operates in the AI marketing platform industry, focusing on 1:1 personalization to enhance connections between brands and their customers. It addresses challenges in customer engagement by unifying multiple communication channels—SMS, RCS, email, and push notifications—through an AI-powered personalization engine that delivers tailored experiences based on real-time behavioral insights. Serving over 8,000 customers across 70 industries, this program supports leading global brands and enables billions of interactions that drive significant revenue.About the Opportunity:The PROGRAM COORDINATOR role is designed to execute optimized retention marketing strategies for major clients, primarily through SMS and email channels. This position is responsible for managing customer projects to ensure successful partnerships and marketing outcomes. By collaborating with cross-functional teams, the coordinator supports clients in driving growth and conversions, acting as an expert bridge between the platform and customer needs.Responsibilities:Deliver service offerings including onboarding and recurring engagements to maximize customer valueDesign and build marketing tools such as list growth features, segments, campaigns, journeys, and reports within the platformExecute and support cross-channel marketing initiatives including promotional email campaigns, automated journeys, and transactional messagesApply best practices in SMS and email to enhance engagement, conversion, and retentionDevelop and maintain strong relationships with internal teams and customersManage assigned accounts collaboratively with account teams to ensure customer engagement and platform adoptionProvide creative and swift solutions aligned with industry best practicesTranslate customer feedback into actionable product recommendationsMaintain accuracy of internal workflows and documentationRequirements:1-2 years of customer-facing experience, preferably in Customer Success, Support, or Agency rolesExperience with SaaS or E-Commerce platforms preferredFamiliarity with email marketing execution, including campaigns, automated journeys, and transactional messaging is a strong plusUnderstanding of key customer metrics such as list growth, revenue, and message-level performanceStrong motivation to support others and contribute to a team environmentAbility to connect daily tasks to customer goalsQuick learner with problem-solving skills and creativityHighly detail-oriented, organized, and effective in time managementProactive and communicative with strong collaboration skillsPay Range and Compensation Package:The US base salary range for this full-time position is $56,000 - $70,000 annually plus equity and benefitsSalary ranges are determined by role, level, and locationThis role is salaried non-exempt and eligible for overtime compensationBenefits & Perks:Health and wellness benefitsEquity participationEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.","company":"Remotehunter","rawCompany":"remotehunter","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-11-07T07:41:37.656Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"13-1161.00","title":"Market Research Analysts and Marketing Specialists","slug":"market-research-analysts-and-marketing-specialists"},{"code":"11-2021.00","title":"Marketing Managers","slug":"marketing-managers"}],"industries":[{"code":"541890","title":"Other Services Related to Advertising","slug":"other-services-related-to-advertising"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541613","title":"Marketing Consulting Services","slug":"marketing-consulting-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Coordinator","description":"About Our Client:The organization operates in the AI marketing platform industry, focusing on 1:1 personalization to enhance connections between brands and their customers. It addresses challenges in customer engagement by unifying multiple communication channels—SMS, RCS, email, and push notifications—through an AI-powered personalization engine that delivers tailored experiences based on real-time behavioral insights. Serving over 8,000 customers across 70 industries, this program supports leading global brands and enables billions of interactions that drive significant revenue.About the Opportunity:The PROGRAM COORDINATOR role is designed to execute optimized retention marketing strategies for major clients, primarily through SMS and email channels. This position is responsible for managing customer projects to ensure successful partnerships and marketing outcomes. By collaborating with cross-functional teams, the coordinator supports clients in driving growth and conversions, acting as an expert bridge between the platform and customer needs.Responsibilities:Deliver service offerings including onboarding and recurring engagements to maximize customer valueDesign and build marketing tools such as list growth features, segments, campaigns, journeys, and reports within the platformExecute and support cross-channel marketing initiatives including promotional email campaigns, automated journeys, and transactional messagesApply best practices in SMS and email to enhance engagement, conversion, and retentionDevelop and maintain strong relationships with internal teams and customersManage assigned accounts collaboratively with account teams to ensure customer engagement and platform adoptionProvide creative and swift solutions aligned with industry best practicesTranslate customer feedback into actionable product recommendationsMaintain accuracy of internal workflows and documentationRequirements:1-2 years of customer-facing experience, preferably in Customer Success, Support, or Agency rolesExperience with SaaS or E-Commerce platforms preferredFamiliarity with email marketing execution, including campaigns, automated journeys, and transactional messaging is a strong plusUnderstanding of key customer metrics such as list growth, revenue, and message-level performanceStrong motivation to support others and contribute to a team environmentAbility to connect daily tasks to customer goalsQuick learner with problem-solving skills and creativityHighly detail-oriented, organized, and effective in time managementProactive and communicative with strong collaboration skillsPay Range and Compensation Package:The US base salary range for this full-time position is $56,000 - $70,000 annually plus equity and benefitsSalary ranges are determined by role, level, and locationThis role is salaried non-exempt and eligible for overtime compensationBenefits & Perks:Health and wellness benefitsEquity participationEqual Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.Note:RemoteHunter is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.","datePosted":"2026-11-07T07:41:37.656Z","dateModified":"2026-11-07T07:41:37.656Z","hiringOrganization":{"@type":"Organization","name":"Remotehunter","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a45270fa93e4d64028b4ce32"},"url":"https://jobsearcher.com/jobs/a45270fa93e4d64028b4ce32"}}