{"schemaVersion":"jobsearcher.job.v1","id":"a4168e6df39ec48880250f77","url":"https://jobsearcher.com/jobs/a4168e6df39ec48880250f77","canonicalUrl":"https://jobsearcher.com/jobs/a4168e6df39ec48880250f77","title":"Shift Leader","description":"We are looking for Shift Leaders to join our Dunkin' team!\r\nShift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.\r\nResponsibilities Support a respectful team environment\r\nCommunicate shift priorities, goals and results with team members\r\nSupport the training of crew members as requested\r\nProvide coaching and feedback to crew members\r\nOperational Excellence Create and maintain a guest first culture in the restaurant\r\nResolve guest issues\r\nEnsure Brand standards, recipes, and systems are executed\r\nMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws\r\nProfitability Drive sales goals and results\r\nExecute restaurant standards and marketing initiatives\r\nEnsure all products are prepared according to Brand standards\r\nSkills and Qualifications Restaurant, retail, or supervisory experience\r\nMath and writing skills\r\nBasic computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh School diploma or equivalent, preferred\r\nGreat Focus Understands and exceeds guest expectations, needs and requirements\r\nDisplays a sense of urgency with guests\r\nSeeks ways to improve guest satisfaction; asks questions, commits to follow-through\r\nResolves guest concerns by following Brand recommended guest recovery process\r\nPassion for Sets and maintains high standards for self and others, acts as a role model\r\nConsistently meets or exceeds goals\r\nContributes to the overall team performance; understands how his/her role relates to others\r\nProblem Solving and Decision Making Identifies and resolves issues and problems\r\nUses information at hand to make decisions and solve problems; includes others when necessary\r\nInterpersonal Relationships & Influence Develops and maintains relationships with team members\r\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\r\nJ-18808-Ljbffr","company":"Workstream","rawCompany":"workstream","city":"Bloomfield","state":"CT","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:59:24.339Z","occupations":[{"code":"35-1012.00","title":"First-Line Supervisors of Food Preparation and Serving Workers","slug":"first-line-supervisors-of-food-preparation-and-serving-workers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"35-3023.00","title":"Fast Food and Counter Workers","slug":"fast-food-and-counter-workers"}],"industries":[{"code":"722513","title":"Limited-Service Restaurants","slug":"limited-service-restaurants"},{"code":"722511","title":"Full-Service Restaurants","slug":"full-service-restaurants"},{"code":"722515","title":"Snack and Nonalcoholic Beverage Bars","slug":"snack-and-nonalcoholic-beverage-bars"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Shift Leader","description":"We are looking for Shift Leaders to join our Dunkin' team!\r\nShift Leaders are responsible for coaching Crew Members throughout their shift to execute operational Brand standards and deliver a great and friendly guest experience. They set goals, provide job assignments, and motivate others, celebrating successes and providing timely feedback.\r\nResponsibilities Support a respectful team environment\r\nCommunicate shift priorities, goals and results with team members\r\nSupport the training of crew members as requested\r\nProvide coaching and feedback to crew members\r\nOperational Excellence Create and maintain a guest first culture in the restaurant\r\nResolve guest issues\r\nEnsure Brand standards, recipes, and systems are executed\r\nMaintain a safe, secure, and healthy work environment by following and enforcing safety, food safety and sanitation guidelines; comply with local and state laws\r\nProfitability Drive sales goals and results\r\nExecute restaurant standards and marketing initiatives\r\nEnsure all products are prepared according to Brand standards\r\nSkills and Qualifications Restaurant, retail, or supervisory experience\r\nMath and writing skills\r\nBasic computer skills\r\nAt least 18 years of age (where applicable)\r\nHigh School diploma or equivalent, preferred\r\nGreat Focus Understands and exceeds guest expectations, needs and requirements\r\nDisplays a sense of urgency with guests\r\nSeeks ways to improve guest satisfaction; asks questions, commits to follow-through\r\nResolves guest concerns by following Brand recommended guest recovery process\r\nPassion for Sets and maintains high standards for self and others, acts as a role model\r\nConsistently meets or exceeds goals\r\nContributes to the overall team performance; understands how his/her role relates to others\r\nProblem Solving and Decision Making Identifies and resolves issues and problems\r\nUses information at hand to make decisions and solve problems; includes others when necessary\r\nInterpersonal Relationships & Influence Develops and maintains relationships with team members\r\nOperates with integrity; demonstrates honesty, treats others with respect, keeps commitments\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:59:24.339Z","dateModified":"2026-08-08T01:59:24.339Z","hiringOrganization":{"@type":"Organization","name":"Workstream","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Bloomfield","addressRegion":"CT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a4168e6df39ec48880250f77"},"url":"https://jobsearcher.com/jobs/a4168e6df39ec48880250f77"}}