Customer Engagement PM - AI SME

Must Have Technical Skills : M365; IT IS; Digital: Microsoft Azure; ADG; PM Roles & Responsibilities: Guides customers through secure Microsoft 365 onboarding and deployment using FastTrack methodologies. Leads onboarding across M365 workloads, resolves technical blockers, and validates tenant readiness (identity, security, devices, network). Troubleshoots configuration issues across identity, devices, collaboration tools, and core M365 services. Requires strong M365 technical expertise, problem-solving, structured communication, and experience in M365 admin, migrations, or adoption programs Deep Microsoft 365 technical expertise across workloads. Ability to execute ADGs, diagnose M365 configuration issues, and guide customers through secure deployment. Strong troubleshooting skills across identity, CA policies, device management, collaboration governance, licensing, and workload readiness. TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. In order to comply with U.S. laws and regulations pertaining to this position, the person(s) hired must be a U.S. Citizen. Salary Range: $38,000-$121,000 a year #LI-NS4