{"schemaVersion":"jobsearcher.job.v1","id":"a3e4cd21923ea97366394f4b","url":"https://jobsearcher.com/jobs/a3e4cd21923ea97366394f4b","canonicalUrl":"https://jobsearcher.com/jobs/a3e4cd21923ea97366394f4b","title":"Program Coordinator, Community Engagement","description":"RESUME AND COVER LETTER REQUIRED TO BE CONSIDERED FOR THIS POSITION\n\nDeadline to apply is November 18, 2026\n\nSalary: $26.44-$31.25/ hour. Salary is dependent on experience and qualifications.\n\nSUMMARY\n\nEDUCAUSE supports multiple activities and resources dedicated to our core audiences and associated professionals, as well as a diverse collection of Community Groups that volunteer members lead. The Program Coordinator supports overall delivery and service quality for these community engagement activities. The Program Coordinator develops and maintains an understanding of the underlying subject matter for one or more EDUCAUSE core audiences including best practices and current challenges. The Program Coordinator manages the day-to-day logistics for multiple programs and services, including publication coordination, event support, working group facilitation, and support for current program initiatives. The Program Coordinator works with community volunteers and EDUCAUSE staff to create, implement, and improve programs that reflect current member needs and interests.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\n\nProgram Coordination and Community Engagement\n\nCoordinates assigned community engagement activities and maintains timelines, tasks, and deliverables.\nMaintains program documentation, records, meeting notes, and operational materials.\nSupports scheduling, communications, presentations, reports, and website updates.\nAssist program directors with planning for and creating program materials, working with community members to produce resources such as case studies, blogs, checklists, and other tools.\nAct as liaison between the programs and EDUCAUSE operations staff for the development and publication of program materials.\nEnsure that the program website materials are current and well-organized. Work with EDUCAUSE operations staff to regularly add new resources and remove older ones.\nSuggests and evaluates recommendations to enhance existing programs and services; contributes to service quality and continuous improvement goals\nFacilitate member working groups and other member-activities, including the identification, creation, execution, and dissemination of content.\nSupport Community Group leaders, in collaboration with Senior Program Manager and Connect Product Manager.\n\nEvent and Program Delivery\n\nAssists with planning and execution of virtual and in-person events.\nCoordinates logistics, speaker communications, and participant engagement.\nTracks deliverables and milestones for assigned programs.\nAssist with planning for Community Groups sessions and other member meet ups at the Annual Conference.\nAssist with the activities of event program committees, including scheduling and planning meetings, taking notes, and follow-up\nEnsure accuracy of meeting information data entry and timely delivery of relevant reports from internal systems.\n\nProgram Administrative Support\n\nAssists with collecting, organizing, and validating accuracy of program data and activity metrics.\nSupports dashboards, reports, records management, and documentation.\nUses approved AI tools to enhance documentation, communications, meeting summaries, and information management, improving efficiency and supporting consistent member and volunteer experiences.\nMaintain program documentation with committee information and meeting notes.\nDeliver high-quality customer service, responds professionally to member needs, and resolves issues effectively to build credibility and trust in programs, products, and services across the higher education IT community.\nEnsure that program activities operate within the policies and procedures of the organization.\nIn collaboration with the Senior Program Manager, maintain a working knowledge of the HECVAT tool and make updates as necessary\nDevelop timelines for advisory committee turnover and keep directors informed of upcoming vacancies.\nWrite SOP documents for team processes\n\nAssociation Service and Support\n\nRepresent EDUCAUSE in a professional manner at all times; engage with co-workers, volunteers, and members in a civil, caring, respectful way.\nAct as a departmental liaison with employees, members, volunteers, volunteer groups, and clients.\nParticipate in EDUCAUSE events and activities as needed.\nSupport members in a manner that facilitates their growth, engagement, and enhances their EDUCAUSE experience.\nDuties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.\n\nSUPERVISORY RESPONSIBILITIES\n\nThis job has no supervisory responsibilities.\n\nQUALIFICATIONS\n\nEducation and Experience\n\nRequired: Associate’s degree, or an equivalent combination of education and experience\nRequired: A minimum of two years’ experience working in higher education, information technology, professional associations, or community-driven environments.\n\nKnowledge, Skills, and Abilities\n\nAdvanced program coordination capabilities, including planning, prioritization, and delivery across multiple concurrent workstreams\nDemonstrated project management skills, including timeline development, milestone tracking, dependency management, and follow-through\nAbility to operate independently and exercise judgment within established processes and guidelines in a collaborative, cross-functional environment.\nExcellent facilitation, communication, and stakeholder coordination skills across internal teams and external audiences\nAbility to coordinate and support volunteer groups, committees, and community-driven initiatives\nThorough attention to detail and ability to maintain accurate documentation\nExperience coordinating across departments and integrating work into cohesive program outcomes\nProficiency with Microsoft Office and systems that support program delivery, collaboration, and communication\nAbility to use approved AI tools responsibly to support documentation, coordination, and analysis\n\nCompetencies\n\nTechnical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.\nProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.\nWritten Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.\nOral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.\nCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.\n\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\n\nProlonged periods of sitting at a desk and working on a computer.\nPhysical demands of travel such as sitting for long periods, handling luggage, time zone changes, and adjusting to new environments.\n\nRemote Work Requirements\n\nScheduled working hours either in the employees time zone or EDUCAUSE core working hours or core working hours to be determined with the supervisor.\nBe available and responsive during scheduled work hours.\nAny time off or change in working hours must be pre-arranged according to department guidelines and consistent with the rules applicable to employment (e.g., vacation, sick, personal, leave of absence).\n\nTRAVEL REQUIREMENTS\n\nUp to 15% travel required.\n\nTOTAL COMPENSATION\n\nEDUCAUSE not only offers meaningful work and dedicated colleagues; we also have a robust benefit package that includes:\n\nMedical, Dental, and Vision\n2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary\nEmployer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability\n15 days of vacation and 6 days of personal time annually\n9 paid holidays\nOne week of paid time off when offices are closed between Christmas and New Year’s Day\n36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year\nEmployee Assistance Program (EAP)\nEmergency Travel Assistance\nProfessional development assistance\nMonthly connectivity reimbursement\n\nEEO Statement\n\nEDUCAUSE is committed to an equal opportunity workplace and is proud to be an equal opportunity employer. EDUCAUSE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.\n\nEDUCAUSE recognizes that the unique backgrounds, talents, skills, and contributions of every individual improve and enhance the quality of the association. Creating an environment of equal opportunity is an EDUCAUSE organizational goal, which includes, but is not limited to:\n\nTreating everyone with dignity, respect, and fairness\nCreating a welcoming, supportive, and knowledgeable community that thrives on diverse voices and perspectives\nProviding insights and input as a work contributor\nListening to and acknowledging others' contributions\nContributing to an open and welcoming environment across demographic categories and physical locations\nMeeting others at their point of need to advance organizational achievement\nFor supervisors, ensuring everyone's input is heard and considered","company":"Educause","rawCompany":"educause","city":"Myrtle Point","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-11-06T10:25:31.645Z","occupations":[{"code":"21-1099.00","title":"Community and Social Service Specialists, All Other","slug":"community-and-social-service-specialists-all-other"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"},{"code":"923110","title":"Administration of Education Programs","slug":"administration-of-education-programs"},{"code":"813410","title":"Civic and Social Organizations","slug":"civic-and-social-organizations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Coordinator, Community Engagement","description":"RESUME AND COVER LETTER REQUIRED TO BE CONSIDERED FOR THIS POSITION\n\nDeadline to apply is November 18, 2026\n\nSalary: $26.44-$31.25/ hour. Salary is dependent on experience and qualifications.\n\nSUMMARY\n\nEDUCAUSE supports multiple activities and resources dedicated to our core audiences and associated professionals, as well as a diverse collection of Community Groups that volunteer members lead. The Program Coordinator supports overall delivery and service quality for these community engagement activities. The Program Coordinator develops and maintains an understanding of the underlying subject matter for one or more EDUCAUSE core audiences including best practices and current challenges. The Program Coordinator manages the day-to-day logistics for multiple programs and services, including publication coordination, event support, working group facilitation, and support for current program initiatives. The Program Coordinator works with community volunteers and EDUCAUSE staff to create, implement, and improve programs that reflect current member needs and interests.\n\nESSENTIAL DUTIES AND RESPONSIBILITIES\n\nProgram Coordination and Community Engagement\n\nCoordinates assigned community engagement activities and maintains timelines, tasks, and deliverables.\nMaintains program documentation, records, meeting notes, and operational materials.\nSupports scheduling, communications, presentations, reports, and website updates.\nAssist program directors with planning for and creating program materials, working with community members to produce resources such as case studies, blogs, checklists, and other tools.\nAct as liaison between the programs and EDUCAUSE operations staff for the development and publication of program materials.\nEnsure that the program website materials are current and well-organized. Work with EDUCAUSE operations staff to regularly add new resources and remove older ones.\nSuggests and evaluates recommendations to enhance existing programs and services; contributes to service quality and continuous improvement goals\nFacilitate member working groups and other member-activities, including the identification, creation, execution, and dissemination of content.\nSupport Community Group leaders, in collaboration with Senior Program Manager and Connect Product Manager.\n\nEvent and Program Delivery\n\nAssists with planning and execution of virtual and in-person events.\nCoordinates logistics, speaker communications, and participant engagement.\nTracks deliverables and milestones for assigned programs.\nAssist with planning for Community Groups sessions and other member meet ups at the Annual Conference.\nAssist with the activities of event program committees, including scheduling and planning meetings, taking notes, and follow-up\nEnsure accuracy of meeting information data entry and timely delivery of relevant reports from internal systems.\n\nProgram Administrative Support\n\nAssists with collecting, organizing, and validating accuracy of program data and activity metrics.\nSupports dashboards, reports, records management, and documentation.\nUses approved AI tools to enhance documentation, communications, meeting summaries, and information management, improving efficiency and supporting consistent member and volunteer experiences.\nMaintain program documentation with committee information and meeting notes.\nDeliver high-quality customer service, responds professionally to member needs, and resolves issues effectively to build credibility and trust in programs, products, and services across the higher education IT community.\nEnsure that program activities operate within the policies and procedures of the organization.\nIn collaboration with the Senior Program Manager, maintain a working knowledge of the HECVAT tool and make updates as necessary\nDevelop timelines for advisory committee turnover and keep directors informed of upcoming vacancies.\nWrite SOP documents for team processes\n\nAssociation Service and Support\n\nRepresent EDUCAUSE in a professional manner at all times; engage with co-workers, volunteers, and members in a civil, caring, respectful way.\nAct as a departmental liaison with employees, members, volunteers, volunteer groups, and clients.\nParticipate in EDUCAUSE events and activities as needed.\nSupport members in a manner that facilitates their growth, engagement, and enhances their EDUCAUSE experience.\nDuties, responsibilities and activities may change or new ones may be assigned at any time with or without notice.\n\nSUPERVISORY RESPONSIBILITIES\n\nThis job has no supervisory responsibilities.\n\nQUALIFICATIONS\n\nEducation and Experience\n\nRequired: Associate’s degree, or an equivalent combination of education and experience\nRequired: A minimum of two years’ experience working in higher education, information technology, professional associations, or community-driven environments.\n\nKnowledge, Skills, and Abilities\n\nAdvanced program coordination capabilities, including planning, prioritization, and delivery across multiple concurrent workstreams\nDemonstrated project management skills, including timeline development, milestone tracking, dependency management, and follow-through\nAbility to operate independently and exercise judgment within established processes and guidelines in a collaborative, cross-functional environment.\nExcellent facilitation, communication, and stakeholder coordination skills across internal teams and external audiences\nAbility to coordinate and support volunteer groups, committees, and community-driven initiatives\nThorough attention to detail and ability to maintain accurate documentation\nExperience coordinating across departments and integrating work into cohesive program outcomes\nProficiency with Microsoft Office and systems that support program delivery, collaboration, and communication\nAbility to use approved AI tools responsibly to support documentation, coordination, and analysis\n\nCompetencies\n\nTechnical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.\nProblem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.\nWritten Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.\nOral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.\nCustomer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.\n\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\n\nProlonged periods of sitting at a desk and working on a computer.\nPhysical demands of travel such as sitting for long periods, handling luggage, time zone changes, and adjusting to new environments.\n\nRemote Work Requirements\n\nScheduled working hours either in the employees time zone or EDUCAUSE core working hours or core working hours to be determined with the supervisor.\nBe available and responsive during scheduled work hours.\nAny time off or change in working hours must be pre-arranged according to department guidelines and consistent with the rules applicable to employment (e.g., vacation, sick, personal, leave of absence).\n\nTRAVEL REQUIREMENTS\n\nUp to 15% travel required.\n\nTOTAL COMPENSATION\n\nEDUCAUSE not only offers meaningful work and dedicated colleagues; we also have a robust benefit package that includes:\n\nMedical, Dental, and Vision\n2-for-1 employer match to your 403(b) retirement plan; up to 10% of your base salary\nEmployer-paid Life and AD&D, Short‐Term Disability, and Long‐Term Disability\n15 days of vacation and 6 days of personal time annually\n9 paid holidays\nOne week of paid time off when offices are closed between Christmas and New Year’s Day\n36-hour work week (without any reduction in pay) amounting to 26 additional days of paid time off each year\nEmployee Assistance Program (EAP)\nEmergency Travel Assistance\nProfessional development assistance\nMonthly connectivity reimbursement\n\nEEO Statement\n\nEDUCAUSE is committed to an equal opportunity workplace and is proud to be an equal opportunity employer. EDUCAUSE provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, or any other characteristic protected by federal, state, or local laws.\n\nEDUCAUSE recognizes that the unique backgrounds, talents, skills, and contributions of every individual improve and enhance the quality of the association. Creating an environment of equal opportunity is an EDUCAUSE organizational goal, which includes, but is not limited to:\n\nTreating everyone with dignity, respect, and fairness\nCreating a welcoming, supportive, and knowledgeable community that thrives on diverse voices and perspectives\nProviding insights and input as a work contributor\nListening to and acknowledging others' contributions\nContributing to an open and welcoming environment across demographic categories and physical locations\nMeeting others at their point of need to advance organizational achievement\nFor supervisors, ensuring everyone's input is heard and considered","datePosted":"2026-11-06T10:25:31.645Z","dateModified":"2026-11-06T10:25:31.645Z","hiringOrganization":{"@type":"Organization","name":"Educause","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Myrtle Point","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a3e4cd21923ea97366394f4b"},"url":"https://jobsearcher.com/jobs/a3e4cd21923ea97366394f4b"}}