{"schemaVersion":"jobsearcher.job.v1","id":"a391dcc1bf20b32fdffaab09","url":"https://jobsearcher.com/jobs/a391dcc1bf20b32fdffaab09","canonicalUrl":"https://jobsearcher.com/jobs/a391dcc1bf20b32fdffaab09","title":"IT Onsite Support Engineer (Level 2)","description":"Lockport, ILFull Job DescriptionJK Technology Solutions is a leading Chicago-based Managed Services Provider who services a wide-range of businesses from the SMB all the way to Enterprise. We have an opportunity for an energetic and customer friendly Level 2 Onsite Technician to join our team. We are looking for a well-rounded technician that has the right skill set and right attitude.Job SpecificationsStandard work week will be 40 - 50 hours per week.Some after hours and weekend work per customer requirements.75% Local Travel.Must be able to lift 50 lbs.Must have Illinois Driver's LicenseMust be able to drive and provide own transportation.Candidate will work as an Onsite Technician/Project Team member per customer requirements. Job Responsibilities:Provide excellent customer service and demonstrate the ability to diffuse potentially stressful situations.Maintain open lines of communication with team and customer.Work with colleagues to execute projects on-time.Advise customers on recommended solutions / products to an issue.Server as main technical contact on projects for end customer.Prioritize and manage several open issues at one time.Ensure all work is logged for entire workday. Skills Needed:Configuring, Deployment, and Troubleshooting Windows Operating Systems.Configuring, Deployment, and Troubleshooting Windows Server 2012, 2016, and 2019 Standard.Configuring, Installing and Troubleshooting Microsoft Active Directory, DHCP, DNS, NPS, Hyper-V and other Server Roles and Features.Configuring and Managing File Shares, NTFS file permissions, security groups, and users.Configure and manage the Microsoft 365 / Microsoft Azure EnvironmentConfigure, Installing and Troubleshooting Microsoft Office products.Configure, Install, Maintain and Troubleshoot company networks and associated hardware.Low-Voltage Cabling, with basic understanding of cable and wire managementHardware Support for all types of on-premises equipment (Servers, Firewalls, Routers, Switches, etc.) Preferred Experience:SQL Server Configuration, Installation and Management\\Maintenance.Vendor Hardware Support: Dell, HP, Aruba, Cisco, SonicWall, Ubiquiti.SolarWinds N-Central(N-Able), Autotask, IT Glue, and Roar. This Company Describes Its Culture as:Detail-oriented - quality and precision-focusedPeople-oriented - supportive and fairness-focusedTeam-oriented - cooperative and collaborative Work Remotely:No Schedule:10 hour shift8 hour shiftDay shiftMonday to FridayOn callOvertimeWeekend availability Experience:IT Support: 3 years (Preferred) Language:English (Required) Required Travel:50% (Required) Work Location: On the road Job type: Full-time Pay: $50,000.00 - $65,000.00 per year","company":"Jk Technology Solutions","rawCompany":"jk technology solutions","city":"Lockport","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-06-26T03:30:23.014Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Onsite Support Engineer (Level 2)","description":"Lockport, ILFull Job DescriptionJK Technology Solutions is a leading Chicago-based Managed Services Provider who services a wide-range of businesses from the SMB all the way to Enterprise. We have an opportunity for an energetic and customer friendly Level 2 Onsite Technician to join our team. We are looking for a well-rounded technician that has the right skill set and right attitude.Job SpecificationsStandard work week will be 40 - 50 hours per week.Some after hours and weekend work per customer requirements.75% Local Travel.Must be able to lift 50 lbs.Must have Illinois Driver's LicenseMust be able to drive and provide own transportation.Candidate will work as an Onsite Technician/Project Team member per customer requirements. Job Responsibilities:Provide excellent customer service and demonstrate the ability to diffuse potentially stressful situations.Maintain open lines of communication with team and customer.Work with colleagues to execute projects on-time.Advise customers on recommended solutions / products to an issue.Server as main technical contact on projects for end customer.Prioritize and manage several open issues at one time.Ensure all work is logged for entire workday. Skills Needed:Configuring, Deployment, and Troubleshooting Windows Operating Systems.Configuring, Deployment, and Troubleshooting Windows Server 2012, 2016, and 2019 Standard.Configuring, Installing and Troubleshooting Microsoft Active Directory, DHCP, DNS, NPS, Hyper-V and other Server Roles and Features.Configuring and Managing File Shares, NTFS file permissions, security groups, and users.Configure and manage the Microsoft 365 / Microsoft Azure EnvironmentConfigure, Installing and Troubleshooting Microsoft Office products.Configure, Install, Maintain and Troubleshoot company networks and associated hardware.Low-Voltage Cabling, with basic understanding of cable and wire managementHardware Support for all types of on-premises equipment (Servers, Firewalls, Routers, Switches, etc.) Preferred Experience:SQL Server Configuration, Installation and Management\\Maintenance.Vendor Hardware Support: Dell, HP, Aruba, Cisco, SonicWall, Ubiquiti.SolarWinds N-Central(N-Able), Autotask, IT Glue, and Roar. This Company Describes Its Culture as:Detail-oriented - quality and precision-focusedPeople-oriented - supportive and fairness-focusedTeam-oriented - cooperative and collaborative Work Remotely:No Schedule:10 hour shift8 hour shiftDay shiftMonday to FridayOn callOvertimeWeekend availability Experience:IT Support: 3 years (Preferred) Language:English (Required) Required Travel:50% (Required) Work Location: On the road Job type: Full-time Pay: $50,000.00 - $65,000.00 per year","datePosted":"2026-06-26T03:30:23.014Z","dateModified":"2026-06-26T03:30:23.014Z","hiringOrganization":{"@type":"Organization","name":"Jk Technology Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lockport","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a391dcc1bf20b32fdffaab09"},"url":"https://jobsearcher.com/jobs/a391dcc1bf20b32fdffaab09"}}