Engagement & Professional Services Coordinator

Company DescriptionElemental Management Group specializes in managing and operating assisted living facilities, residential care centers, and rehabilitation and nursing centers. Known for its innovative approaches, the company prioritizes team development, technology integration, and progressive services. As a strong community partner, Elemental Management Group is committed to achieving organizational excellence and promoting a "life in balance" for residents. Our mission is to create thriving facilities that provide exceptional care and operational efficiency.Role DescriptionThis is a full-time, on-site role located in Oswego, NY, for an Engagement & Professional Services Coordinator. The coordinator will oversee project coordination, foster clear communication across teams, and ensure a high level of customer satisfaction. This role includes collaborating with internal departments, tracking project timelines, analyzing performance metrics, and enhancing the delivery of professional services. Strong organizational and interpersonal skills are essential to succeed in this dynamic role.QualificationsExperience in Project Coordination and the ability to manage timelines and multiple priorities effectivelyStrong Analytical Skills for performance tracking and problem-solvingKnowledge and experience with Professional Services, including service delivery and client relationship managementExcellent Communication skills for team collaboration and stakeholder interactionA commitment to ensuring outstanding Customer Satisfaction and service excellenceDemonstrated ability to work effectively on-site in a team settingProficiency in project management tools and software is an asset