{"schemaVersion":"jobsearcher.job.v1","id":"a332392695a4b0b9feff8ca0","url":"https://jobsearcher.com/jobs/a332392695a4b0b9feff8ca0","canonicalUrl":"https://jobsearcher.com/jobs/a332392695a4b0b9feff8ca0","title":"RMS Support, Implementation and Learning Coordinator","description":"RMS Support, Implementation and Learning Coordinator\nLocation: Chicago, IL\nDuration: Long Term\nHourly Rate: DOE\nThis position will collaborate and directly support with the Global RM Support team. Preferred experience for this position includes IDeaS G3 (Including Rev Plan), PRIO, Reserve, Opera, Opera Cloud and Synxis. This position will be primarily working 10am – 6pm Chicago time.\nTo be successful in this role, full end to end understanding of the systems and the periphery systems that influence them is key. This role will support and effectively communicate with hotels and the Global RM/RMS teams. Previous IDeaS system implementation experience preferred.\nEXPERIENCE AND QUALIFICATIONS:\nIDeaS G3 RMS experience required.\nKnowledge of IDeaS G3 RMS and provide knowledge of IDeaS learning and implementation.\nSupport of our system: PRIO, IDeaS, Reserve, RMT, Opera in communication, training, and documentation\nImplementation of system enhancements (existing or future System): Updating standard operating procedures and operationalizing system processes. This includes working on emails, connect articles, SOPs, user guides, quick reference guides, translations, etc.\nCoordination of implementation check lists to assist and guide hotels through pre, mid and post implementation,\nTechnically skilled in managing all systems related to Revenue Management. These include but are not limited to IDeaS, PRIO, RESERVE, Opera, Envision and RMT\nTechnically skilled in the Microsoft Office suite of applications including Excel, Word, Access, PowerPoint and Outlook\nAbility and willingness to operate in a fast-paced, complex system/corporate environment\nMust be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.\nTravel may be required but no more than 10% of the time based on needs.\nRequires grasping, writing, standing, sitting, walking, listening, and hearing ability and visual acuity.\nRequires manual dexterity to use and operate all necessary equipment\nMust have finger dexterity to be able to operate office equipment such as computers, printers, telephones, and other office equipment as needed\nRequires understanding of revenue management systems and implementation of processes\nAbility to develop and deliver implementation processes and checklists\nAbility to develop and deliver effective presentations\nAbility to manage group and interpersonal conflict situations effectively\nAbility to travel by air and car\nMinimum of 2 years of experience in coordinator level position in hotel industry revenue management and/or revenue management systems discipline\nMinimum of 2 years involved in a dynamic team environment\nMinimum of 3 years’ experience in Microsoft Office suite of applications and related data management systems\nEDUCATION:\nBachelor’s Degree preferred, but not required. Degree in Hotel Management or related field preferred\nJob Type: Contract\nPay: $12.75 - $27.57 per hour\nSchedule:\n8 hour shift\nAbility to commute/relocate:\nNorth Chicago, IL 60064: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nIDeaS: 3 years (Required)\nRMS: 3 years (Required)\nWork Location: In person","company":"Nextrow Digital","rawCompany":"nextrow digital","city":"Chicago","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-08-06T11:38:02.477Z","occupations":[{"code":"11-9081.00","title":"Lodging Managers","slug":"lodging-managers"},{"code":"25-9031.00","title":"Instructional Coordinators","slug":"instructional-coordinators"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"721110","title":"Hotels (except Casino Hotels) and Motels","slug":"hotels-except-casino-hotels-and-motels"},{"code":"721120","title":"Casino Hotels","slug":"casino-hotels"},{"code":"721199","title":"All Other Traveler Accommodation","slug":"all-other-traveler-accommodation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"RMS Support, Implementation and Learning Coordinator","description":"RMS Support, Implementation and Learning Coordinator\nLocation: Chicago, IL\nDuration: Long Term\nHourly Rate: DOE\nThis position will collaborate and directly support with the Global RM Support team. Preferred experience for this position includes IDeaS G3 (Including Rev Plan), PRIO, Reserve, Opera, Opera Cloud and Synxis. This position will be primarily working 10am – 6pm Chicago time.\nTo be successful in this role, full end to end understanding of the systems and the periphery systems that influence them is key. This role will support and effectively communicate with hotels and the Global RM/RMS teams. Previous IDeaS system implementation experience preferred.\nEXPERIENCE AND QUALIFICATIONS:\nIDeaS G3 RMS experience required.\nKnowledge of IDeaS G3 RMS and provide knowledge of IDeaS learning and implementation.\nSupport of our system: PRIO, IDeaS, Reserve, RMT, Opera in communication, training, and documentation\nImplementation of system enhancements (existing or future System): Updating standard operating procedures and operationalizing system processes. This includes working on emails, connect articles, SOPs, user guides, quick reference guides, translations, etc.\nCoordination of implementation check lists to assist and guide hotels through pre, mid and post implementation,\nTechnically skilled in managing all systems related to Revenue Management. These include but are not limited to IDeaS, PRIO, RESERVE, Opera, Envision and RMT\nTechnically skilled in the Microsoft Office suite of applications including Excel, Word, Access, PowerPoint and Outlook\nAbility and willingness to operate in a fast-paced, complex system/corporate environment\nMust be able to sit at a desk for up to 8 hours per day. Walking and standing are required for the remainder of the workday.\nTravel may be required but no more than 10% of the time based on needs.\nRequires grasping, writing, standing, sitting, walking, listening, and hearing ability and visual acuity.\nRequires manual dexterity to use and operate all necessary equipment\nMust have finger dexterity to be able to operate office equipment such as computers, printers, telephones, and other office equipment as needed\nRequires understanding of revenue management systems and implementation of processes\nAbility to develop and deliver implementation processes and checklists\nAbility to develop and deliver effective presentations\nAbility to manage group and interpersonal conflict situations effectively\nAbility to travel by air and car\nMinimum of 2 years of experience in coordinator level position in hotel industry revenue management and/or revenue management systems discipline\nMinimum of 2 years involved in a dynamic team environment\nMinimum of 3 years’ experience in Microsoft Office suite of applications and related data management systems\nEDUCATION:\nBachelor’s Degree preferred, but not required. Degree in Hotel Management or related field preferred\nJob Type: Contract\nPay: $12.75 - $27.57 per hour\nSchedule:\n8 hour shift\nAbility to commute/relocate:\nNorth Chicago, IL 60064: Reliably commute or planning to relocate before starting work (Required)\nExperience:\nIDeaS: 3 years (Required)\nRMS: 3 years (Required)\nWork Location: In person","datePosted":"2026-08-06T11:38:02.477Z","dateModified":"2026-08-06T11:38:02.477Z","hiringOrganization":{"@type":"Organization","name":"Nextrow Digital","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Chicago","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a332392695a4b0b9feff8ca0"},"url":"https://jobsearcher.com/jobs/a332392695a4b0b9feff8ca0"}}