{"schemaVersion":"jobsearcher.job.v1","id":"a32a60054bd2d4f8fed83771","url":"https://jobsearcher.com/jobs/a32a60054bd2d4f8fed83771","canonicalUrl":"https://jobsearcher.com/jobs/a32a60054bd2d4f8fed83771","title":"Customer Engagement Manager, Meal Programs (Remote)","description":"For our client, we are seeking a Customer Engagement Manager Meal Programs (remote) to join the team of a leader in the Food & Beverages space. This role will turn data into practical insight that improves visibility, decision-making, and business performance. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a Food & Beverages environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $95,000 – $130,000 annuallyResponsibilities Manage high-value Meal Program accounts with a focus on retention Act as the primary contact for accounts post-AE handoff, fostering strong partnerships Conduct regular business reviews to align on customer goals and uncover opportunities Coordinate with internal teams to address service and delivery issues for customers Maintain detailed and accurate account records in Salesforce Refine retention strategies for valuable Meal Program customers over time Advocate for product improvements based on customer usage and feedbackQualifications 5+ years in consultative sales or account management in B2B or service environment Proven track record of managing business retention Experience in proactive outreach and prioritizing accounts Strong skills in relationship-building with diverse customer levels Cross-functional collaboration experience in solving customer issues Exceptional organizational skills for managing multiple priorities Data-informed approach to customer feedback and account signalsBenefits Innovative and high-performing work environment Opportunities for career growth and work/life balance Competitive salary and stock options 12 paid holidays and flexible PTO 401K with company match and comprehensive health benefits Remote-hybrid working options with a vibrant team culture Employee meal program and additional perks in-officeOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","company":"Ladders","rawCompany":"ladders","isRemote":true,"isActive":false,"createdAt":"2026-08-04T10:31:18.956Z","occupations":[{"code":"11-2022.00","title":"Sales Managers","slug":"sales-managers"},{"code":"11-9051.00","title":"Food Service Managers","slug":"food-service-managers"},{"code":"29-1031.00","title":"Dietitians and Nutritionists","slug":"dietitians-and-nutritionists"}],"industries":[{"code":"722310","title":"Food Service Contractors","slug":"food-service-contractors"},{"code":"311991","title":"Perishable Prepared Food Manufacturing","slug":"perishable-prepared-food-manufacturing"},{"code":"624210","title":"Community Food Services","slug":"community-food-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Engagement Manager, Meal Programs (Remote)","description":"For our client, we are seeking a Customer Engagement Manager Meal Programs (remote) to join the team of a leader in the Food & Beverages space. This role will turn data into practical insight that improves visibility, decision-making, and business performance. You will partner with business, technical, and operational stakeholders to build reporting, surface trends, and translate analysis into action. The position offers the opportunity to strengthen data-driven execution and help teams focus on the metrics that matter most within a Food & Beverages environment.Location: Remote - US based candidates only, no visa sponsorship availableCompensation: $95,000 – $130,000 annuallyResponsibilities Manage high-value Meal Program accounts with a focus on retention Act as the primary contact for accounts post-AE handoff, fostering strong partnerships Conduct regular business reviews to align on customer goals and uncover opportunities Coordinate with internal teams to address service and delivery issues for customers Maintain detailed and accurate account records in Salesforce Refine retention strategies for valuable Meal Program customers over time Advocate for product improvements based on customer usage and feedbackQualifications 5+ years in consultative sales or account management in B2B or service environment Proven track record of managing business retention Experience in proactive outreach and prioritizing accounts Strong skills in relationship-building with diverse customer levels Cross-functional collaboration experience in solving customer issues Exceptional organizational skills for managing multiple priorities Data-informed approach to customer feedback and account signalsBenefits Innovative and high-performing work environment Opportunities for career growth and work/life balance Competitive salary and stock options 12 paid holidays and flexible PTO 401K with company match and comprehensive health benefits Remote-hybrid working options with a vibrant team culture Employee meal program and additional perks in-officeOur client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.","datePosted":"2026-08-04T10:31:18.956Z","dateModified":"2026-08-04T10:31:18.956Z","hiringOrganization":{"@type":"Organization","name":"Ladders","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a32a60054bd2d4f8fed83771"},"url":"https://jobsearcher.com/jobs/a32a60054bd2d4f8fed83771"}}