{"schemaVersion":"jobsearcher.job.v1","id":"a3181e00b1c10de37e00a32f","url":"https://jobsearcher.com/jobs/a3181e00b1c10de37e00a32f","canonicalUrl":"https://jobsearcher.com/jobs/a3181e00b1c10de37e00a32f","title":"AV Support Technician","description":"The AV Technician is responsible for providing Audio Visual support for Break Fix / Meeting Support activities. The AV Technician is expected to backfill as necessary in support of all AV team deliverables. The successful AV Technician must be reliable, able to self manage time, work well under pressure and work with little direct supervision. This is an on-site role 8AM - 4:30PM. M-F, No Experience with Google Meets Video Conferencing is a plus.\n* This role may require occasional flexible working hours based on meeting schedules, room availability and workload.\nAV Technician Responsibilities\nProvide hands on support for AV Break / Fix Activities\nWorks with site techs at client locations to assist with AV support\nMonitors AV ticket queues, ticket assignments\nWorks assigned AV tickets queues (Meeting Support / Break Fix)\nManages ticket escalations, taking corrective actions and communicating escalations to the appropriate leadership when necessary\nProvide hands on support for monthly AV Room Check Activities\nProvides Pre Meeting Setup, Testing and support (Secondary)\nProvides Day of Meeting Support “Produces the Event” (Secondary)\nProvides Active Meeting Troubleshooting of live events (Secondary)\nProvides individual training for clients on large meeting spaces (Secondary)\nWorks with Third Party vendors to provide AV support locations\nProvides Asset Management support\nWork with the AV manager to review and update AV Knowledge Base articles\nWeekly\nOpen Tickets Review\nMaster Meeting Schedule Review\nAV Manager One on One Meeting\nMonthly\nTicket Review Reporting\nOperational Reporting As Requested\nJob Type: Full-time\nPay: $18.00 - $20.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nEmployee discount\nHealth insurance\nHealth savings account\nPaid time off\nProfessional development assistance\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nAbility to commute/relocate:\nBenton Harbor, MI: Reliably commute or planning to relocate before starting work (Required)\nLicense/Certification:\nDriver's License (Required)\nWork Location: In person","company":"Pomeroy Technologies","rawCompany":"pomeroy technologies","city":"Benton Harbor","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-08-10T13:04:43.655Z","occupations":[{"code":"27-4011.00","title":"Audio and Video Technicians","slug":"audio-and-video-technicians"},{"code":"27-4099.00","title":"Media and Communication Equipment Workers, All Other","slug":"media-and-communication-equipment-workers-all-other"},{"code":"49-2097.00","title":"Audiovisual Equipment Installers and Repairers","slug":"audiovisual-equipment-installers-and-repairers"}],"industries":[{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"561990","title":"All Other Support Services","slug":"all-other-support-services"},{"code":"238210","title":"Electrical Contractors and Other Wiring Installation Contractors","slug":"electrical-contractors-and-other-wiring-installation-contractors"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"AV Support Technician","description":"The AV Technician is responsible for providing Audio Visual support for Break Fix / Meeting Support activities. The AV Technician is expected to backfill as necessary in support of all AV team deliverables. The successful AV Technician must be reliable, able to self manage time, work well under pressure and work with little direct supervision. This is an on-site role 8AM - 4:30PM. M-F, No Experience with Google Meets Video Conferencing is a plus.\n* This role may require occasional flexible working hours based on meeting schedules, room availability and workload.\nAV Technician Responsibilities\nProvide hands on support for AV Break / Fix Activities\nWorks with site techs at client locations to assist with AV support\nMonitors AV ticket queues, ticket assignments\nWorks assigned AV tickets queues (Meeting Support / Break Fix)\nManages ticket escalations, taking corrective actions and communicating escalations to the appropriate leadership when necessary\nProvide hands on support for monthly AV Room Check Activities\nProvides Pre Meeting Setup, Testing and support (Secondary)\nProvides Day of Meeting Support “Produces the Event” (Secondary)\nProvides Active Meeting Troubleshooting of live events (Secondary)\nProvides individual training for clients on large meeting spaces (Secondary)\nWorks with Third Party vendors to provide AV support locations\nProvides Asset Management support\nWork with the AV manager to review and update AV Knowledge Base articles\nWeekly\nOpen Tickets Review\nMaster Meeting Schedule Review\nAV Manager One on One Meeting\nMonthly\nTicket Review Reporting\nOperational Reporting As Requested\nJob Type: Full-time\nPay: $18.00 - $20.00 per hour\nBenefits:\n401(k)\nDental insurance\nEmployee assistance program\nEmployee discount\nHealth insurance\nHealth savings account\nPaid time off\nProfessional development assistance\nVision insurance\nSchedule:\n8 hour shift\nMonday to Friday\nAbility to commute/relocate:\nBenton Harbor, MI: Reliably commute or planning to relocate before starting work (Required)\nLicense/Certification:\nDriver's License (Required)\nWork Location: In person","datePosted":"2026-08-10T13:04:43.655Z","dateModified":"2026-08-10T13:04:43.655Z","hiringOrganization":{"@type":"Organization","name":"Pomeroy Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Benton Harbor","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a3181e00b1c10de37e00a32f"},"url":"https://jobsearcher.com/jobs/a3181e00b1c10de37e00a32f"}}