{"schemaVersion":"jobsearcher.job.v1","id":"a2fdaf98bc770ca0a184394b","url":"https://jobsearcher.com/jobs/a2fdaf98bc770ca0a184394b","canonicalUrl":"https://jobsearcher.com/jobs/a2fdaf98bc770ca0a184394b","title":"Onsite Program Administrator","description":"IntelliSource is looking to hire an Onsite Program Administrator. In this role, the candidate will coordinate service deliveries to the customer. Act, in collaboration with staff, as an interface between our partner, the customer, and 3rd party service providers. Based on business needs the Service Coordinator may be asked to manage scheduled services, as well as unanticipated service events.\n\nOnsite : Monday- Friday\n\nLaboratory Administrative Assistant - Responsibilities:\nProviding administrative support to our partners’ customers.\nStrong communication and customer service skills required for day-to-day interactions with customers.\nScheduling service with vendors dependent on predetermined service cycles, which range 30-60-90 in advance.\nCreating service orders for repairs of damaged and/or malfunctioning instrumentation.\nCommunicating with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their call.\nManaging the initial assessment of needed repairs and/or triage.\nRouting to proper repair channel (direct repair and/or 3rd party service provider).\nEscorting and monitoring service providers while on customer site.\nCollecting service reports from third party service providers at the end of each service event.\nUpdating all appropriate call management systems and documentation in a timely and accurate manner.\nResponsible for making sure all service personnel dispatched to the customer location have the required training, certifications, and clearances for the site prior to arrival.\nManaging the repair process to completion, including any escalations.\nManages customer feedback and communication.\n\nLaboratory Administrative Assistant - Job Requirements:\nThis position is not eligible for immigration sponsorship\nCustomer Service experience\nExcellent communication skills\nAbility to effectively plan and prioritize activities\nMicrosoft Office proficiency\nData entry (CMMS, SAP, Excel, Smartsheet, etc.)\nDemonstrated capability to work in a fast pace environment\nFamiliarity with the pharmaceutical industry is preferred\n\nReady to Take the Next Step? Does this sound like a career for you? We want to hear from you! Apply now and let's ignite the possibilities together.\n\nABOUT INTELLISOURCE:\nInnovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience – bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.\n\nWE ARE INTELLISOURCE\nAt IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office – we take great pride in our company culture and the diversity within our organization that has developed over the years.\n\nEOE STATEMENT\nIntelliSource, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.\n\nOur company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.","company":"Comcast","rawCompany":"comcast","city":"Berkeley","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-05T15:43:58.288Z","occupations":[{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"11-3012.00","title":"Administrative Services Managers","slug":"administrative-services-managers"},{"code":"43-9199.00","title":"Office and Administrative Support Workers, All Other","slug":"office-and-administrative-support-workers-all-other"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"},{"code":"541380","title":"Testing Laboratories and Services","slug":"testing-laboratories-and-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Onsite Program Administrator","description":"IntelliSource is looking to hire an Onsite Program Administrator. In this role, the candidate will coordinate service deliveries to the customer. Act, in collaboration with staff, as an interface between our partner, the customer, and 3rd party service providers. Based on business needs the Service Coordinator may be asked to manage scheduled services, as well as unanticipated service events.\n\nOnsite : Monday- Friday\n\nLaboratory Administrative Assistant - Responsibilities:\nProviding administrative support to our partners’ customers.\nStrong communication and customer service skills required for day-to-day interactions with customers.\nScheduling service with vendors dependent on predetermined service cycles, which range 30-60-90 in advance.\nCreating service orders for repairs of damaged and/or malfunctioning instrumentation.\nCommunicating with the customer to clearly identify and set expectations, address any expectation issues, and keep customers updated on the status of their call.\nManaging the initial assessment of needed repairs and/or triage.\nRouting to proper repair channel (direct repair and/or 3rd party service provider).\nEscorting and monitoring service providers while on customer site.\nCollecting service reports from third party service providers at the end of each service event.\nUpdating all appropriate call management systems and documentation in a timely and accurate manner.\nResponsible for making sure all service personnel dispatched to the customer location have the required training, certifications, and clearances for the site prior to arrival.\nManaging the repair process to completion, including any escalations.\nManages customer feedback and communication.\n\nLaboratory Administrative Assistant - Job Requirements:\nThis position is not eligible for immigration sponsorship\nCustomer Service experience\nExcellent communication skills\nAbility to effectively plan and prioritize activities\nMicrosoft Office proficiency\nData entry (CMMS, SAP, Excel, Smartsheet, etc.)\nDemonstrated capability to work in a fast pace environment\nFamiliarity with the pharmaceutical industry is preferred\n\nReady to Take the Next Step? Does this sound like a career for you? We want to hear from you! Apply now and let's ignite the possibilities together.\n\nABOUT INTELLISOURCE:\nInnovative outsourcing + proven execution. Headquartered in Denver, CO, IntelliSource has over 25 years of outsourcing experience – bringing innovative business solutions through people, processes and technology that maximize operations and workforce management across a global landscape.\n\nWE ARE INTELLISOURCE\nAt IntelliSource, you will always be learning and improving in our consistently fun and challenging environment. We celebrate our differences, value our unique perspectives, and recognize milestones to uplift each other and be our best in what we do. IntelliSource is a reflection of our people. We are committed, inclusive, and lead with intention. Our varied departments are in full alignment to reach the common goal of seeking and identifying opportunities to ignite the possibilities within us and those around us. Whether remote, at a satellite location, onsite with a customer, or at our headquarters office – we take great pride in our company culture and the diversity within our organization that has developed over the years.\n\nEOE STATEMENT\nIntelliSource, LLC is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. We are an E-Verify Employer.\n\nOur company processes candidate data in line with our Candidate & Recruitment Privacy Notice. You can view it at: https://intellisource.com/carpn/. By submitting your application, you confirm that the information you provide is accurate and that you have read our Candidate & Recruitment Privacy Notice, which explains how we collect, use, share, and retain your personal data and how you can exercise your rights.","datePosted":"2026-08-05T15:43:58.288Z","dateModified":"2026-08-05T15:43:58.288Z","hiringOrganization":{"@type":"Organization","name":"Comcast","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Berkeley","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a2fdaf98bc770ca0a184394b"},"url":"https://jobsearcher.com/jobs/a2fdaf98bc770ca0a184394b"}}