{"schemaVersion":"jobsearcher.job.v1","id":"a2f89c1d4710d8be420a6c0c","url":"https://jobsearcher.com/jobs/a2f89c1d4710d8be420a6c0c","canonicalUrl":"https://jobsearcher.com/jobs/a2f89c1d4710d8be420a6c0c","title":"Representative, Client Services","description":"Timo's is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.\nThis position is in-office, in the city of Thousand Palms, CA.\nSchedule:\nWe ask that our candidates have open availability including evenings and weekends, as required.\nKey Responsibilities:\nManage a high volume of inbound and outbound calls to schedule appointments.\nQuickly identify client needs, provide solutions, and resolve concerns professionally.\nAccurately document client interactions while managing multiple tasks.\nMeet productivity goals and maintain high-quality service standards.\nDevelop a working knowledge of our products and services.\nQualifications & Requirements:\n3–5 years of call center experience.\nHVAC or plumbing industry experience is a plus.\nAbility to type 45+ WPM while talking and multitasking.\nProficient with Microsoft Suite; Service Titan experience is a plus.\nStrong communication, problem-solving, and customer service skills.\nBilingual (Spanish) is a plus.\nBenefits\nCompetitive Pay with performance-based bonuses.\nCareer Growth Opportunities – We promote from within.\nComprehensive Benefits:\nMedical, dental, and vision insurance\n401(k) with company match\nPaid vacation, holidays, and sick leave\nPositive Work Environment: Supportive and team-oriented.\nWork Environment\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\n#TMO\n\nAbout Timo's:\nTimo's Air Conditioning and Heating offers premium HVAC service to the Palm Springs and Palm Desert areas. Built on professionalism, innovation and old school values, our team considers you part of our family. Our clients love our service and friendliness and as a result, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.\nWith a growing number of employees, and a reputation for quality and service that cannot be matched. Our goal from the start has always been to provide homeowners with service that is beyond their expectations. We value our team here at Timo's, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.\nPrivacy Policy","company":"Timos","rawCompany":"timos","city":"Indio","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-03T23:33:02.553Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"49-9021.00","title":"Heating, Air Conditioning, and Refrigeration Mechanics and Installers","slug":"heating-air-conditioning-and-refrigeration-mechanics-and-installers"},{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"}],"industries":[{"code":"238220","title":"Plumbing, Heating, and Air-Conditioning Contractors","slug":"plumbing-heating-and-air-conditioning-contractors"},{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"221330","title":"Steam and Air-Conditioning Supply","slug":"steam-and-air-conditioning-supply"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Representative, Client Services","description":"Timo's is looking for a dedicated Customer Service Representative to join our team. We're committed to providing excellent HVAC and plumbing services, and we need team members who share our focus on quality and customer satisfaction.\nThis position is in-office, in the city of Thousand Palms, CA.\nSchedule:\nWe ask that our candidates have open availability including evenings and weekends, as required.\nKey Responsibilities:\nManage a high volume of inbound and outbound calls to schedule appointments.\nQuickly identify client needs, provide solutions, and resolve concerns professionally.\nAccurately document client interactions while managing multiple tasks.\nMeet productivity goals and maintain high-quality service standards.\nDevelop a working knowledge of our products and services.\nQualifications & Requirements:\n3–5 years of call center experience.\nHVAC or plumbing industry experience is a plus.\nAbility to type 45+ WPM while talking and multitasking.\nProficient with Microsoft Suite; Service Titan experience is a plus.\nStrong communication, problem-solving, and customer service skills.\nBilingual (Spanish) is a plus.\nBenefits\nCompetitive Pay with performance-based bonuses.\nCareer Growth Opportunities – We promote from within.\nComprehensive Benefits:\nMedical, dental, and vision insurance\n401(k) with company match\nPaid vacation, holidays, and sick leave\nPositive Work Environment: Supportive and team-oriented.\nWork Environment\nThis position operates in an office environment and requires the ability to remain in a stationary position for extended periods of time. Frequently operates a computer and other standard office equipment. Occasionally moves items up to 20 pounds. Ability to communicate and exchange accurate information with internal and external stakeholders is required. Must be able to work under centrally controlled fluorescent lighting. Reasonable accommodations may be made to perform essential functions.\n#TMO\n\nAbout Timo's:\nTimo's Air Conditioning and Heating offers premium HVAC service to the Palm Springs and Palm Desert areas. Built on professionalism, innovation and old school values, our team considers you part of our family. Our clients love our service and friendliness and as a result, we continue to grow at a rapid pace, which means terrific opportunities for people with a great attitude and a heart for service.\nWith a growing number of employees, and a reputation for quality and service that cannot be matched. Our goal from the start has always been to provide homeowners with service that is beyond their expectations. We value our team here at Timo's, where you'll find a family-oriented business with fantastic benefits, performance-based bonuses, and company incentive trips. You'll be surrounded with winning individuals driven to be the best.\nWe are an equal-opportunity employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic outlined by federal, state, or local laws. Additionally, we will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the California Fair Chance Act.\nPrivacy Policy","datePosted":"2026-08-03T23:33:02.553Z","dateModified":"2026-08-03T23:33:02.553Z","hiringOrganization":{"@type":"Organization","name":"Timos","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Indio","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"a2f89c1d4710d8be420a6c0c"},"url":"https://jobsearcher.com/jobs/a2f89c1d4710d8be420a6c0c"}}