Project Manager

Job TypeFull-timeDescriptionPosition Title: Project ManagerDepartment: Technology DepartmentClassification: Full-time, ExemptPosition Reports to: Director of TechnologyLocation: Carlsbad, CA - hybrid schedule, Tue & Thu in officeSalary Range: $70,304 - $75,000Individual compensation will be commensurate with the candidate's experience.Please submit a cover letter and a resume. Both items will need to be submitted as one document.POSITION PURPOSEThe Project Manager is responsible for managing complex Web application and integration roadmaps by translating organizational needs into actionable project plans, aligning cross-functional stakeholders, and driving implementations that strengthen the systems NAMM relies on to serve its members and staff.KEY DUTIESManage the full project lifecycle for technology and systems initiatives from discovery and requirements gathering through implementation and post-launch reviewDevelop and maintain detailed project plans, timelines, risk registers, and status reportsServe as the primary point of contact between internal stakeholders and third-party technology vendors or developersFacilitate project meetings, track action items, and proactively resolve blockersGather requirements from stakeholders in other departments to evaluate, implement, and optimize platforms and systems (e.g., AMS, CRM, event tech, member portals)Document processes, system configurations, and project outcomes to support knowledge managementSupport change management efforts by communicating system and timeline updates to project stakeholdersIdentify opportunities to improve workflows and increase operational efficiency through technologyEnsure adherence to project management best practices and NAMM's internal standardsRequirements KEY REQUIREMENTS3-5 years of project management experience, with a focus on technology or systems implementationsDemonstrated ability to manage multiple concurrent projects in a fast-paced environmentStrong proficiency with project management tools (e.g., Jira, Miro, Figma, or similar)Excellent written and verbal communication skills, with the ability to translate technical concepts for non-technical audiencesExperience working with cross-functional teams and external vendorsStrong organizational skills and meticulous attention to detailPREFERRED QUALIFICATIONSPMP or equivalent certification a plusExperience in a nonprofit, trade association, or membership-based organizationFamiliarity with CRM platformsExposure to event technology or conference management systemsPassion for music, music-making, and NAMM's mission NAMM Values commitmentAt NAMM we strive to do the right thing with respect, passion, humor, teamwork and accountability.Do the right thing - This requires courage, discipline, and dedication but not permission. So, just do it.Do it with respect - Respect builds trust and energizes people to live responsibly and ethically at work, in our community, and in our world.Do it with passion - Passion drives creativity, innovation, commitment, and loyalty.Do it with humor - Humor lightens the load and makes the journey more enjoyable.Do it with teamwork - Teamwork unites us in our shared Mission and fosters an open expression of ideas.Do it with accountability - Accountability raises the bar, rewards achievement, and invites us to grow.Diversity CommitmentNAMM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.Physical Activities and Requirements of positionThe physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, and ability to adjust focus. The noise level in the work environment is usually low to moderate. However, at the Trade Shows, the noise level is usually high. Hearing protection is provided.In accordance with the Americans with Disabilities Act, it is possible that conditions and requirements may be modified to reasonably accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.About NAMMThe National Association of Music Merchants ( NAMM ) is the not-for-profit association with a mission to strengthen the $19.5 billion music products industry. NAMM is comprised of over 10,000 global member companies and individual professionals. For more information about NAMM, please visit www.namm.or gSalary Description